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Visualsoft Omdömen 

630
•
TrustScore 4.5 av 5

4,3

E-handelslösningar
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Jen Earnshaw our PM has been fantastic since she's joined our extended team over at Visualsoft. Powering through some projects with complex and bespoke needs as well as providing insight and suggest... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

One thing about Visualsoft is training, you cannot fault their comment to training new clients on their platform. Whether its training videos or one to one training which is easy to book online. Also... Se mer

Företaget har svarat

Betygsatt 1 av 5 stjärnor

FAILED WITH PPC. THEY COULD NOT BUY A SALE LET ALONE MAKE A SALE!! Website was also poor to navigate around the back end and is outdated. 3 months after contract ended they are still tryi... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

We’ve had a very positive experience working with Visualsoft across both our Google advertising and website development. Charlotte has done an exceptional job managing our PPC activity. She... Se mer

Företagsinformation

  1. E-handelslösningar
  2. också i
  3. Affiliatemarknadsföring
  4. Digital marknadsföringsbyrå
  5. Programvaruföretag
  6. Social mediebyrå
  7. Webbdesign

Skrivet av företaget

Visualsoft is a digital agency that powers online business performance for ambitious retailers. We offer a unique choice of beautiful store design, an eCommerce platform with everything retailers need out-of-the-box, and deep expertise in performance-driven digital marketing. We work with customers to craft the perfect blend of our eCommerce solutions to help them achieve their specific ambitions – be that bespoke store design on our platform or a choice of eight marketing services that they can effortlessly flex to meet their marketing goals. For 25 years, our award-winning teams of expert digital minds have intertwined the best strategies for online success by creating stunning stores that are proven to perform the best in the market, accelerating conversions and boosting basket value. We’re proud to power our clients’ success, delivering over £1bn of eCommerce revenue through our platform every year.

Kontaktuppgifter

4,3

Utmärkt

TrustScore 4.5 av 5

630 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 60 % av sina negativa omdömen

Svarar vanligtvis inom 1 vecka

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,3

Alla omdömen

(630)

22 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer
Betygsatt 5 av 5 stjärnor

Ben from the Visualsoft triage team…

Ben from the Visualsoft triage team completed some work I requested on our site very quickly. Within 20 minutes I had a reply and within 24hrs the work to the website was completed

13 mars 2025
Omdöme utan inbjudan
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Svar från Visualsoft

Hey Stuart,

Thanks for your great feedback. We'll pass your message onto Ben directly too.

We look forward to continuing to work together.

Thanks,

Visualsoft

Betygsatt 5 av 5 stjärnor

Amazing

Happy with the experience

7 mars 2025
Omdöme utan inbjudan
Logotyp för Visualsoft

Svar från Visualsoft

Hey Lawrence,

Thanks for your great feedback. We look forward to continuing to work together.

Thanks,

Visualsoft

Betygsatt 5 av 5 stjärnor

Good job Ben

27 februari 2025
Omdöme utan inbjudan
Logotyp för Visualsoft

Svar från Visualsoft

Hey David,

Thanks for your great feedback. We'll pass your message onto Ben directly too.

We look forward to continuing to work together.

Thanks,

Visualsoft

Betygsatt 5 av 5 stjärnor

We needed to add a new feature to our…

We needed to add a new feature to our website for making new products more visible. Ben from the VS triage team has been very helpful and quick to getting the solution we needed.

25 februari 2025
Omdöme utan inbjudan
Logotyp för Visualsoft

Svar från Visualsoft

Hey there,

Thanks for your great feedback. We'll pass your message onto Ben directly too.

We look forward to continuing to work together.

Thanks,

Visualsoft

Betygsatt 5 av 5 stjärnor

Ben S form VS was great throughout an…

Ben S form VS was great throughout an fast at replying and fixing issues.

21 februari 2025
Omdöme utan inbjudan
Logotyp för Visualsoft

Svar från Visualsoft

Hey Richard,

Thanks for your great feedback. We'll pass your message onto Ben directly too.

We look forward to continuing to work together.

Thanks,

Visualsoft

Betygsatt 5 av 5 stjärnor

Great service

Great service! Prompt and efficient!

18 februari 2025
Omdöme utan inbjudan
Logotyp för Visualsoft

Svar från Visualsoft

Hey there,

Thanks for your great feedback. We look forward to continuing to work together.

Thanks,

Visualsoft

Betygsatt 5 av 5 stjärnor

We have been with Visualsoft now for a…

We have been with Visualsoft now for a couple of years. We have enjoyed the experience so far. PPC and Meta marketing is great.

Thank you to Jonathan Allen for the help on our progress

19 februari 2025
Omdöme utan inbjudan
Logotyp för Visualsoft

Svar från Visualsoft

Hey Gerald,

Thank you for your wonderful review. We'll pass your comments onto Jonathan directly too.

We look forward to continuing to work together.

Thanks

Visualsoft

Betygsatt 5 av 5 stjärnor

Ben from the Visualsoft Triage Team has…

Ben from the Visualsoft Triage Team has helped with many design and alteration requests I’ve had and does a great job every time.

Thanks Ben!

19 februari 2025
Omdöme utan inbjudan
Logotyp för Visualsoft

Svar från Visualsoft

Hey there,

Thanks for your great feedback. We'll pass your message onto Ben directly too.

We look forward to continuing to work together.

Thanks,

Visualsoft

Betygsatt 5 av 5 stjärnor

Ben from the Visualsoft Triage Team…

Ben from the Visualsoft Triage Team actioned a removal of a feature very quickly.

19 februari 2025
Omdöme utan inbjudan
Logotyp för Visualsoft

Svar från Visualsoft

Hey there,

Thanks for your great feedback. We'll pass your message onto Ben directly too.

We look forward to continuing to work together.

Thanks,

Visualsoft

Betygsatt 5 av 5 stjärnor

Great service from the VS Helpdesk Team

Great service from Ben from the Visualsoft Triage Team. Very fast response to resolve a graphical issue on our mobile site.

17 februari 2025
Omdöme utan inbjudan
Logotyp för Visualsoft

Svar från Visualsoft

Hey there,

Thank you for your wonderful review. We'll pass your comments onto Ben directly too.

We look forward to continuing to work together.

Thanks

Visualsoft

Betygsatt 5 av 5 stjärnor

Simply a Joy to Work with.

Simply a Joy to Work with.. From Jonathan Allen managing the amazing teams looking after each part of a bigger plan.. Simply keeping us informed of whats happening and what we could do to improve going forwards... It's a major part of our business that feels like it's in good hands and we feel confident to trust the choices they make.

1 februari 2025
Logotyp för Visualsoft

Svar från Visualsoft

Hey there,

Thank you for your wonderful review. We'll pass your comments onto Jonathan directly too.

We look forward to continuing to work together.

Thanks

Visualsoft

Betygsatt 1 av 5 stjärnor

Avoid.

Avoid.

The system used to be amazing and ahead of the current technology. In recent times we are lagging massively behind other retaillers due to the currentl state of the system.

At the moment the Amazon API has been down for nearly a week and all we receive is an update at the end of the day 'thanking us for our patience' - needless to say this isn't going down well.

The are trying to offer us there 'new' Shopify link which makes me think that they are going under as no new development is being shown.

We are actively looking at other systems.

Paul.

10 februari 2025
Omdöme utan inbjudan
Logotyp för Visualsoft

Svar från Visualsoft

Hi Paul,

We’re sorry to hear about your experience and appreciate your feedback. We understand your frustration regarding the Amazon issue and want to assure you that we’ve been actively working on a resolution with our Amazon representatives.

We regret if our communication hasn’t met your expectations, but rest assured, the team at Visualsoft is fully committed to finding a resolution. Your Client Success Director will be in touch shortly to discuss this further and ensure we find the best possible solution for you and your business.

Please don’t hesitate to get in touch if there’s anything else we can help with.

Best regards,
Visualsoft

Betygsatt 5 av 5 stjärnor

provides excellent and prompt support…

provides excellent and prompt support for our website. Their quick response times and efficient problem-solving have been invaluable in maintaining our online presence. We highly recommend their services.

7 februari 2025
Omdöme utan inbjudan
Logotyp för Visualsoft

Svar från Visualsoft

Hey Yossi,

Thank you for your wonderful review. We'll pass your comments onto the team directly too.

We look forward to continuing to work together.

Thanks

Visualsoft

Betygsatt 5 av 5 stjärnor

Absolutely fantastic company - Service is second to none.

We've been using VisualSoft for our website for a while now, and can say their support is second to none.
Super helpful, very friendly, always on hand, very quick responses, and always complete tasks in a very timely manner.
I have learned so much from them too, so anything I am able to do on the website, I am now comfortable doing, thanks to this fantastic team.
Cannot recommend them enough!

Thank you,
Natalie
Go-Ept Ltd

30 januari 2025
Omdöme utan inbjudan
Logotyp för Visualsoft

Svar från Visualsoft

Hey Natalie,

Thank you for your wonderful review. We'll pass your comments onto the team directly too.

We look forward to continuing to work together.

Thanks

Visualsoft

Betygsatt 5 av 5 stjärnor

Ben from the Visualsoft Triage Team Was…

Ben from the Visualsoft Triage Team Was quick to deal with our issues and this resolved quickly.

27 januari 2025
Omdöme utan inbjudan
Logotyp för Visualsoft

Svar från Visualsoft

Hey Jumblies Models,

Thanks for your great feedback. We'll pass your message onto Ben directly too.

We look forward to continuing to work together.

Thanks,

Visualsoft

Betygsatt 5 av 5 stjärnor

Service Desk

Merek from the service desk team was very fast and efficient at sorting out a problem i had both with his work and the clear instructions he gave me, thank you

21 januari 2025
Omdöme utan inbjudan
Logotyp för Visualsoft

Svar från Visualsoft

Hey Jenny,

Thanks for your great feedback. We look forward to continuing to work together.

Thanks,

Visualsoft

Betygsatt 5 av 5 stjärnor

Thank you Ben from the Triage Team

Thank you Ben from the Triage Team - always quick to help!

20 januari 2025
Omdöme utan inbjudan
Logotyp för Visualsoft

Svar från Visualsoft

Hey there,

Thanks for your great feedback. We'll pass your message onto Ben directly too.

We look forward to continuing to work together.

Thanks,

Visualsoft

Betygsatt 5 av 5 stjärnor

Prompt & Professional

Mark from the service desk was very responsive and professional in assisting us with our enquiry. We are very happy with the end result and prompt and clear communication.
: )

10 januari 2025
Omdöme utan inbjudan
Logotyp för Visualsoft

Svar från Visualsoft

Hey there,

Thank you for your wonderful review. We'll pass your comments onto Mark directly.

We look forward to continuing to work together.

Thanks

Visualsoft

Betygsatt 5 av 5 stjärnor

Excellent service

Everything was sorted very quickly and efficiently.

30 december 2024
Omdöme utan inbjudan
Logotyp för Visualsoft

Svar från Visualsoft

Hey there,

Thanks for your review. We're really glad you had a good experience working with us.

We look forward to continuing to work together.

Thanks

Visualsoft

Betygsatt 5 av 5 stjärnor

Thanks Jonathan Allen for your amazing…

Thanks Jonathan Allen for your amazing support as Accounts Manager and the Support Team for the efficient and Professional service received over the years.

Brian
Adrian & Co Jewellers

23 december 2024
Omdöme utan inbjudan
Logotyp för Visualsoft

Svar från Visualsoft

Hey Brian,

Thank you for your wonderful review. We'll pass your comments onto Jonathan and the team directly.

We look forward to continuing to work together.

Thanks

Visualsoft

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