Amazing customer support. Harvey helped me with the order and made sure it would be dispatched asap so I could get it on time. Great experience overall
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I bought some lens demands but accidentally made a mistake in my order which I hadn't spotted; I'd ordered a mix of analogue and digital. The guys reached out to check if my mistake was intentional,... Se mer
It’s so nice to be able to buy quality used gear without the lottery of buying from eBay or Marketplace. I bought a Peli hard case and it’s awesome, and a fraction of the new price which I wouldn’t be... Se mer
I found myself in a tight spot desperately needing kit for a last min shoot. The Visual Impact team went the extra mile, making great recommendations for alternatives on items not in stock, so happy w... Se mer
Företagsinformation
Informationen kommer från olika externa källor
We are specialist broadcast equipment supplier that works in the TV and film market. If you are interested in buying, renting or servicing broadcast production or non-linear equipment we can help. With 100 years of combined experience, large invento...
Kontaktuppgifter
Station Road, TW11 9BQ, Teddington, Storbritannien
- www.visuals.co.uk
I highly recommend VI Rental
Been hiring from VI Rental for about a year now and I am very happy with the customer service, the quality of the equipment, and their accommodation. Peter May, our account manager has never failed to pull thorough with unique and last-minute requests and has always been able to work with our budget, not to mention the friendly and personalized service we get every time we contact them. They have helped countless times with our technical questions and that's why I've never needed to go elsewhere. Would highly recommend VI Rental, my only hope is that they open more bases across the country for less local shoots (like Manchester/Birmingham)!
Best in the business
I've used the Visual Impact rental team for the last few years. Fantastic company, Peter and Ryan are always happy to accommodate any Production or project!
Great kit, great team, great support.
Producing my camera shoot was made so much easier with their help.
Simply the best
Peter and his team are a pleasure to deal with, always making sure that we have what we need to get through our filming weeks and taking so much of the stress out of production management in a time where the job has never been tougher. I genuinely can't recommend Visual Impact highly enough.
Helpful, Honest, Approachable
Always honest, helpful, and approachable. They always have brand new kit for hire and sale. Would thoroughly recommend!
Highly Commendable company
Highly Commendable company, excellent customer service.
Very happy with Visual Impact for about 30 years!
I've been using Visual Impact for about 30 years and have always been very happy with their genuine and professional approach. Whether for broadcast or corporate requirements, they're not just box shifters, but people who really know their business.
I made a purchase through the web store…
I made a purchase through the web store but after contacting their customer services to confirm the order had gone through I was pleased to be contacted back by someone in their Sales team.
They took the time to discuss my project and as a result I opened an account and ordered some supporting items!
Great service as always!
Amazing service!
I had spoke to over 20 different camera sales companies over the last 3 weeks looking for a Sony Fx3, They are pretty much sold out everywhere in the UK, so when I called Visual Impact I didn’t have much hope! However Nic went above and beyond to secure me one and deliver it to me within 20 hours! Incredible service, super friendly and helpful and very quick delivery. Would definitely recommend them to anyone and will be using them again for sure!
Dishonoured the Sale I made
Bought a sound bag and paid for it, they did not have it in stock and then said it was no longer available. This was their mistake (obviously) and then they refused to provide me with the replacement at the same price even though it was their mistake. They then threw some Terms and Conditions as a defence. I hate it when retailers sell stock they don't have, and/or list items that they cannot get, and then do not honour the sale. Bad Business.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.








