Similar to what someone said, the wrong colour shade was dispatched (3 varying shades instead of 1 like the image). They were helpful at arranging for us to send back the shades however now won’t repl... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
This company supplied some cable, which was different from the colour advertised. They acknowledged their mistake and offered to arrange a return and a refund. Unfortunately, they never followed up on... Se mer
Företaget har svarat
Order 3 sets of lights, great price, beautiful lights, great quality and quickly dispatched. I then had a change of mind for the colour scheme in one room. I enquired about exchanging 2 set for a d... Se mer
We have flush fitted glass 'globe' lamps. Normal 15W LED bulbs are too big to fit these. Vintalite supplied 15W 'dome' LED bulbs that fit inside the 'globes' perfectly. Their 'chat' feature allowed me... Se mer
Företagsinformation
Skrivet av företaget
One of the UK's Largest Lighting shop for your home decor,✓Pendant ceiling lights✓Flush mount lights✓Vintage lights ✓LED Bulbs ✓Cables ✓Ceiling Lights ✓Pipe Lights ✓Wall lights ✓Spider Lights, Spend £30 for Free UK Delivery.
Kontaktuppgifter
124 Bruce Road, CV6 2LG., Coventry, Storbritannien
- +44 24 7711 8722
- admin@vintagelite.co.uk
- www.vintagelite.co.uk
2,9
Medel
29 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 50 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Superb
No hassle service, really quick delivery, excellent range to choose from, excellent prices and real quality too. I need to return a shade as it doesn't fit right where I need it but that is hassle free too. Would definitely order again.
11 oktober 2023
Omdöme utan inbjudan
Svar från Vintagelite
Many thanks for your review. We are always ready to provide our service
Highly recommended
Quick delivery, excellent quality light bulbs and top customer service. Highly recommended.
13 september 2023
Omdöme utan inbjudan
Svar från Vintagelite
Thank you for your review; stay in touch with us :)
ordered some colourful braided cable…
ordered some colourful braided cable and it was here in two days. No issues at all.
23 augusti 2023
Omdöme utan inbjudan
Svar från Vintagelite
Thank you for your valuable feedback. Please stay in touch with our Vintagelite family :)
Avoid at all costs
Avoid at all costs
Very Poor service. Do not purchase from this company, no telephone number to contact them.
Wrong light sent out and now refusing a refund
Completely different light sent out to the one we ordered. Apparently two replacements sent out, but they have not been received and tracking numbers are invalid, apparently one has been sent out by Royal Mail but still not received.
Emails are replied to in the middle of the night
6 weeks later still not resolved
1 september 2022
Omdöme utan inbjudan
Svar från Vintagelite
Dear Patel,
We sincerely apologize for the unsatisfactory experience you've had with our company. It deeply concerns us to hear about the issues you've encountered, and we understand your frustration.
We acknowledge the importance of effective communication and are truly sorry for any inconvenience caused by the lack of a telephone contact option. Rest assured, we are actively working to improve our customer support channels to better assist our valued customers.
Regarding the incorrect item sent and the subsequent difficulties in receiving replacements, we take full responsibility for the oversight and the inconvenience it has caused you. We understand the significance of receiving the correct product in a timely manner, and we regret that we have fallen short of meeting your expectations in this regard.
We are currently investigating the situation with our shipping partners to address the issues with the tracking numbers and ensure that your replacements are delivered promptly. Additionally, we are reviewing our internal processes to prevent similar incidents from occurring in the future.
In regards to the delay in resolving this matter, we understand and share your frustration. Please be assured that we are committed to reaching a satisfactory resolution as quickly as possible.
We value your feedback and the opportunity to make things right. We would like to offer you a full refund for the inconvenience you've experienced, as well as our sincere apologies. Our customer service team will be reaching out to you directly to facilitate the refund process and address any further concerns you may have.
Once again, we apologize for the inconvenience and thank you for bringing these issues to our attention. Your satisfaction is our top priority, and we are dedicated to restoring your confidence in our company
Fabulous vintage cable
Fabulous vintage cable. Just adding excellent characters to my pendant light. Quick delivery
11 november 2019
Omdöme utan inbjudan
The shade looks great on my upstairs…
The shade looks great on my upstairs landing, quick delivery and nice product, Thanks
24 september 2019
Omdöme utan inbjudan
Industrial Vintage Retro LED lighting…
Industrial Vintage Retro LED lighting products. A wide range of varieties and good prices. Purchase regularly and happy with them
24 augusti 2019
Omdöme utan inbjudan
Fantastic Retro lighting products
Fantastic Retro lighting products. Received within a week to the USA
22 augusti 2019
Omdöme utan inbjudan
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