Parcel has never been delivered, nobody answers the phone, nobody replies to whats up messages although it was designed as the communication channel, chat doesn’t solve the issue...scam company
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I ordered a condenser cage knowing that there was a wait for supply. Ventilationland kept me in touch quite often until it arrived. The cage met all my expectations and looked great my customer was ov... Se mer
I've been waiting almost a month for my purchase which is currently being held with DPD who won't release due to a seller issue. Trying to contact Ventilation land customer service through What... Se mer
I knew i wanted some ventilation, just not what i wanted/needed exactly. Having the ability to whatsapp and get some good advice really helped. Also, I missed a digit of the postcode from the de... Se mer
Företagsinformation
Skrivet av företaget
Ventilationland is the webshop for the United Kingdom with the largest range of ventilation products for private people and business customers.
Kontaktuppgifter
1 Brunel Way, SL1 1FQ, Slough, Storbritannien
- +441753260000
- info@ventilationland.co.uk
- www.ventilationland.co.uk
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 10 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Goods as described and arrived on time
Check stock before placing order!
I checked to ensure they had stock of the item before placing the order. They confirmed they had the unit in stock so I completed the order and paid.
Within hours I had an email saying they had no stock and I would have to wait several months.
I immediately asked them to cancel my order (which they did) however I'm still waiting for a refund.

Svar från Ventilationland
Smooth Easy Transaction
Smooth Easy Transaction, arrived on time great product.
Would highly recommend Ventilationland. Thanks a bunch!
Very good service and product
Very good service and product. Highly recommend.
Quality Reliable Service
Very competitively priced including delivery charges for the longer items. Items arrived very well packaged and when they were scheduled to. I would have no hesitation to use Ventilationland in the future or recommend to anyone. Many thanks again.
Product is excellent
Product is excellent. DPD were their usual mess though - delivering to a local supermarket without telling me or even leaving a card. I nearly missed the opportunity to collect but Ventilationland forwarded me the QR code.
Great product fast delivery easy to…
Great product fast delivery easy to assemble looks amazing
Great price & product was dispatched…
Great price & product was dispatched very quickly :)
Very poor
Very poor. Ordered two pipe silencers for two valves. The system only added one to my order resulting in me having to order again to pay £10 to ship an £8 item. Customer service refuse to help. Avoid.

Svar från Ventilationland
Great Products/ Great price/ Great…
Great Products/ Great price/ Great service definitely recommend
The bathroom ceiling vent made from…
The bathroom ceiling vent made from cast compressed gypsum is a work of art. I’ll admit that it’s a little strange to be excited about such a component - but it really is a thing of beauty.
Although the website says items are in…
Although the website says items are in stock, it was only after I chased for non delivery (a week after stated delivery) that I was told it was on back order. Requested cancellation of order and refund, no news. Chased, no news.
Very poor customer service

Svar från Ventilationland
Lovely Extractor Fan and Great Service
Lovely extractor fan, exactly as described, well packaged, the delivery was relatively quick, and installation was straightforward, seamlessly replacing an older, noisier extractor fan.
Despite being on back order the item…
Despite being on back order the item arrived promptly with good updates from courier company.
This product is bullet proof
This product is bullet proof. It was easy to install and very cost effective. The delivery was a little fraught but when it eventually came it was simple to get going. I couldn’t get the wireless controllers to connect but really I just needed the humidity controller to get this system working.
Quick easy order
Quick easy order, swift delivery. Great producds
Everything I needed to upgrade my…
Everything I needed to upgrade my kitchen hood ventilation, quick dispatch and all arrived as ordered, will use again!!
Poor customer service and returns…
Poor customer service and returns process. Website appears like the company has a great returns process but reality is somewhat different. Returned a product that's a different size to advertised on site. Returned the product by recorded delivery and heard nothing. 2 weeks later chased it up to be told that product "cannot be returned". Complained as its not as advertised and now being given the round around by "customer services". Taken 4 weeks to "measure" by 1 vent I returned.
Avoid.

Svar från Ventilationland
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
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