Nice website; nice blokes. Had a minor issue with a stock item but they reached out offering a solution & resolved it immediately - & ‘POSSIBLY’ the coolest name for a vape shop.
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Can't praise them enough. Very understanding and helpful. Every time I visit always greeted as an important customer even if I spending £5 or £100. No pushy sales blah blah just professional advice. G... Se mer
Företaget har svarat
Amazing company, went above and beyond to help me get the vape juice and coils i wanted. I really can't recommend these people high enough. Very professional and customer focused from start to fi... Se mer
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Entered the amazing new shop location today, and what a beaut it is! Without even mentioning the array of products they have, the new fit is stunning, with inviting relaxed decor, and freindly smiles... Se mer
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Företagsinformation
Skrivet av företaget
Vapeology first opened in 2014 by owner Matthew Abercrombie. His mission was to find an alternative to smoking and to help as many people as possible quit by switching to vaping. In the early days, the media gave it a bad name, but as more testing by physicians has come about, like the Royal College of Physicians and being endorsed by the NHS, Vaping has come a long way in being the best cessation for quitting smoking. Vapeology has expanded massively, and due to customer support, we moved to a bigger store in 2019. We pride ourselves on our customer service and wouldn't be where we are today without our customers. The reviews we receive are truly heartwarming and fuel us to better ourselves every day. Thank you for all the reviews and support along the way. The vapeology family is forever growing.
Kontaktuppgifter
Vapeology, 2A New Street, ASHFORD, TN24 8UU, UNITED KINGDOM, TN24 8UU, Ashford, Storbritannien
- 08002118014
- info@vapeology.com
- www.vapeology.co.uk
4,9
Utmärkt
1 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från Vapeology
Thank you for the 5-star review karen.
Vapeology.
Excellent professional service and…
Excellent professional service and knowledge
Friendly personal service
Feels like visiting a friend
Top range products
11 juni 2026
Svar från Vapeology
Thank you for the 5-star review and your support, Ivor. We really appreciate you.
Vapeology.
First class service thankyou again wayne
10 juni 2026
Svar från Vapeology
Thank you for the 5-star review, Wayne. We appreciate your support.
Vapeology.
Best in Ashford. 5star shop
Can't praise them enough. Very understanding and helpful. Every time I visit always greeted as an important customer even if I spending £5 or £100. No pushy sales blah blah just professional advice. Great staff, nice well stocked shop. Highly recommend. 👍
25 april 2026
Svar från Vapeology
Thank you so very much for the outstanding review, Jon. That has really made our day to hear such kind words.
Thank you for taking the time to support us.
Vapeology.
Svar från Vapeology
Thank you for the review, Mark. Is there anything that we could have done better in your opinion that could get us a 5-star review from you?
Vapeology.
Professional and really good staff
Professional and really good staff , excellent service , guys overe there know what they do and even if they are missing anything on shelf they willing to go to back room to look for it . Will be back there anytime I'm in Ashford
31 maj 2026
Svar från Vapeology
Thank you for the outstanding 5-star review, Piotr. we appreciate you chooseing to shop with us.
Vapeology.
Always good choice and great sevice
31 maj 2026
Svar från Vapeology
Thank you for the 5-star review, Paul. We appreciate your support.
Vapeology.
Svar från Vapeology
Thank you for your 5 star review,Annie. we appreciate your support.
Vapeology.
I wasn't happy that my order arrived a…
I wasn't happy that my order arrived a day late, I ordered before 12 and expected ne t day delivery. This didn't happen.
20 maj 2026
Svar från Vapeology
Thank you for your review, Neil. I apologise for the bad experience with your delivery. Unfortunately, we can't control what happens with deliveries once they're handed to the delivery company.
But I will happily refund the cost of next-day shipping for the inconvenience.
i know this wont fix the issue but i hope it helps.
Vapeology.
Great service by the guys in store at…
Great service by the guys in store at Ashford. Very helpful and knowledgeable
19 maj 2026
Svar från Vapeology
Thank you for the 5-star review, Jay. We truly appreciate your support.
Vapeology.
Amazing company, customer focused and theu go above and beyond to help
Amazing company, went above and beyond to help me get the vape juice and coils i wanted.
I really can't recommend these people high enough.
Very professional and customer focused from start to finish and I really appreciate the gift for the inconvenience even though it was out of the stores control.
Very helpful and stress free experience from beginning to end, fast shipping too..Thank you
9 februari 2026
Svar från Vapeology
Thank you so much for this outstanding review, Terri. We really appreciate you taking the time to support us, and we are so happy that you had a great experience with us.
Thank you.
Vapeology.
Svar från Vapeology
Thank you for the 5 star review chris , we pride our selves on our customer service and the boys really appreciate the fantastic feedback !
I had aService text message letting me know my…
I had a text message letting me know my ordr was ready to collect
Staff always very helpful
7 maj 2026
Svar från Vapeology
Thank you for the 5-star review, Peter. We always try to help where we can, and we really appreciate your support.
Vapeology.
Svar från Vapeology
Thank you for the 5-star review, Mandy. We truly appreciate you taking the time to support us.
Vapeology.
Svar från Vapeology
Thank you for the 5-star review, Dan. We really appreciate your kind words and support.
Vapeology.
Svar från Vapeology
Thank you for the 5-star review. We really appreciate your support.
Vapeology.
Easy to use website and speedy delivery
14 april 2026
Svar från Vapeology
Thank you for the 5-star review, David. We truly appreciate your support.
Vapeology.
Great customer service
Great customer service (they rang to check when I accidentally ordered the same thing twice) and the products were excellent too.
13 april 2026
Svar från Vapeology
Thank you for the amazing 5-star review, Leila. We truly appreciate your support.
Vapeology.
Svar från Vapeology
Thank you for the 5-star review, Roger. Your support is very much appreciated.
Vapeology
Kitted me out with a great new vape and…
Kitted me out with a great new vape and it works like a charm
1 juli 2025
Svar från Vapeology
Thank you for the 5-star review, Christopher. Glad we could help you with the new kit.
Vapeology.
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