Visited V12 Sports and Classics Wolverhampton to look at a car. The staff were approachable and easy to talk to, which made the experience comfortable. Jess was lovely throughout. They were friendly a... Se mer
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Plats
Byt platsCannock Road 122, WV10 0AF Wolverhampton, England, GB
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The process was quick and straightforward, with clear updates throughout. Communication was good, and any questions I had were answered promptly. Sarda was helpful during the purchase, making things e... Se mer
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The team at V12 Sports and Classics Wolverhampton were friendly and professional. They made sure I felt looked after during the process. Josh explained everything clearly, which made things much easie... Se mer
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Was interested in a BMW car, contacted company via online form, had an initial response to online form, then no reply from specific questions asked. A few days past before i eventually had a response... Se mer
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Företagsinformation
Skrivet av företaget
V12 Sports and Classics are the UK’s fastest growing, independently owned Used Car Supermarket and sell the best quality used cars at the lowest prices in the UK! Hinckley | Wolverhampton | Stoke-on-Trent | Worksop
Kontaktuppgifter
Cannock Road 122, WV10 0AF, Wolverhampton, England, Storbritannien
3,7
Medel
2 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 98 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
The process was quick and…
The process was quick and straightforward, with clear updates throughout. Communication was good, and any questions I had were answered promptly. Sarda was helpful during the purchase, making things easier. I'm happy with my new car from v12 Wolverhampton.
8 september 2026
Omdöme utan inbjudan
Svar från V12 Sports And Classics - Wolverhampton
Thank you for your fantastic review! We’re delighted to hear that your experience at V12 Sports and Classics Wolverhampton was quick and straightforward, with clear communication throughout. It’s great to know that Sarda was helpful and made the purchase process easier for you. We’ll be sure to pass on your kind words. Thank you for choosing us, and we wish you many happy miles in your new car!
Bought a car,happy with the service ,Sarda was fantastic
Bought a car,happy with the service I received
7 september 2026
Omdöme utan inbjudan
Svar från V12 Sports And Classics - Wolverhampton
Thank you for your review! We’re delighted to hear that you’re happy with the service you received. We hope you enjoy your new car and look forward to welcoming you back in the future.
Excellent Service - thank you Jess
Great communication and along with assistance, and advice and guidance that was offered and given throughout the whole journey made a pleasant experience.
Calling out Jess, my sales rep was brilliant.
The other names - too many to mention who helped me along - were really good.
All in all a recommended organisation.
31 augusti 2026
Svar från V12 Sports And Classics - Wolverhampton
Thank you so much for your wonderful review and recommendation! We’re delighted to hear that the communication, advice and guidance you received throughout your journey made the experience such a pleasant one.
It’s especially lovely to hear your kind words about Jess. We’ll be sure to pass your feedback on to her and the wider team, who will be thrilled to know they made such a positive difference.
Thank you again for choosing us and for taking the time to share your experience. We really appreciate your support!
The team at V12 Sports and Classics…
The team at V12 Sports and Classics Wolverhampton were friendly and professional. They made sure I felt looked after during the process. Josh explained everything clearly, which made things much easier to understand. The rest of the staff were polite and welcoming, offering drinks and checking in to make sure everything was fine. It was a pleasant experience dealing with them.
5 september 2026
Omdöme utan inbjudan
Svar från V12 Sports And Classics - Wolverhampton
Thank you so much for your lovely review! We’re delighted to hear that you had such a pleasant experience with our Wolverhampton team and felt well looked after throughout the process.
It’s especially great to hear your kind words about Josh. We’re pleased that he explained everything clearly and helped make the process easier to understand. We’ll be sure to pass your feedback on to him and the rest of the team, who will really appreciate the recognition.
Thank you again for choosing V12 Sports and Classics. We hope you enjoy your new car and wish you many happy miles ahead!
It’s a really welcoming friendly space
It’s a really welcoming friendly space. Talked all the way through the sale . Definitely recommend this branch
30 augusti 2026
Svar från V12 Sports And Classics - Wolverhampton
Thank you so much for your lovely review and recommendation! We’re delighted to hear that you felt welcomed by our friendly team and were kept informed throughout the sales process. We really appreciate you choosing V12 Sports and Classics and hope you enjoy your new car!
I purchased a Volvo XC40 from V12…
I purchased a Volvo XC40 from V12 Sports and Classics Wolverhampton. Liam handled the process and was both friendly and professional, answering my questions with knowledge and clarity. The dealership had a good atmosphere, making it easy to feel comfortable while sorting out the details. Liam was efficient throughout, which made things straightforward.
30 augusti 2026
Omdöme utan inbjudan
Svar från V12 Sports And Classics - Wolverhampton
Thank you for taking the time to leave us such a great review! We’re delighted to hear that Liam made your experience at V12 Sports and Classics Wolverhampton straightforward and enjoyable. It’s fantastic to know that his friendly, professional approach and knowledge helped you feel comfortable throughout the process. We’ll be sure to pass your kind comments on to Liam and the team. We hope you’re enjoying your Volvo XC40 and wish you many happy miles!
staff are very helpful and…
staff are very helpful and knowledgeable, finance company was easy to deal with and the whole process went smoothly.
30 augusti 2026
Svar från V12 Sports And Classics - Wolverhampton
Thank you for your kind review! We’re delighted to hear that you found our team helpful and knowledgeable, and that everything from the finance process through to completing your purchase went smoothly.
We really appreciate your feedback and are pleased we could make the experience easy and straightforward. We hope you enjoy your new car! 🚗😊
Jessica was professional throughout and…
Jessica was professional throughout and took the time to explain everything clearly. They answered all my questions without making me feel rushed, which I appreciated. It was handled in a friendly and straightforward manner.
31 augusti 2026
Omdöme utan inbjudan
Svar från V12 Sports And Classics - Wolverhampton
Thank you for your lovely feedback! We’re delighted to hear that Jessica was professional, friendly and took the time to explain everything clearly.
It’s great to know that you felt comfortable asking questions and never felt rushed throughout the process. We’ll be sure to pass your kind words on to Jessica.
Thank you for choosing us, and we hope you enjoy your new vehicle! 🚗😊
Visited the dealership recently and had…
Visited the dealership recently and had a really pleasant experience. Jessica was friendly and approachable throughout, making everything feel straightforward. She explained things clearly and was happy to answer questions without any fuss. I never felt rushed or pressured, which made the whole process more comfortable.
The team were polite and professional, keeping things well-organised at every stage. It all ran smoothly, and it was easy to see they value good communication with customers. Nothing seemed like too much trouble for them.
It’s nice dealing with people who know how to make the experience simple yet thorough. Left feeling quite happy with how it all turned out.
31 augusti 2026
Omdöme utan inbjudan
Svar från V12 Sports And Classics - Wolverhampton
Thank you so much for taking the time to share such a detailed review! We’re delighted to hear that you had such a pleasant experience with us.
It’s fantastic to hear that Jessica was friendly, approachable and took the time to explain everything clearly, while ensuring you never felt rushed or pressured. We’ll be sure to pass your kind words on to her.
We’re also pleased that the wider team helped keep everything organised, professional and straightforward throughout your visit. Providing clear communication and making the customer experience as comfortable as possible is something we really value.
Thank you again for choosing us and for your recommendation. We’re so pleased you left feeling happy with your experience! 😊🚗
Alex was very helpful
Alex was very helpful. He explained all the options available us properly.
29 augusti 2026
Svar från V12 Sports And Classics - Wolverhampton
Thank you for your lovely feedback! We’re delighted to hear that Alex was helpful and took the time to clearly explain all the options available to you.
We really appreciate you choosing V12 Sports & Classics and taking the time to share your experience. We hope you enjoy your new car! 🚗
great experience great staff good deal…
great experience great staff good deal realy appreciate thnku so much for gave me best deal
25 augusti 2026
Svar från V12 Sports And Classics - Wolverhampton
Thank you for your fantastic feedback! We’re delighted to hear you had a great experience with our team and were happy with the deal.
We really appreciate you choosing V12 Sports & Classics and taking the time to share your experience. Thank you, and we hope you enjoy your new car! 🚗😊
Visited V12 Sports and Classics…
Visited V12 Sports and Classics Wolverhampton to look at a car. The staff were approachable and easy to talk to, which made the experience comfortable. Jess was lovely throughout. They were friendly and professional, with no pushy sales tactics. Although we didn’t end up purchasing the car, we felt well looked after during our visit.
29 augusti 2026
Omdöme utan inbjudan
Svar från V12 Sports And Classics - Wolverhampton
Thank you for your lovely feedback! We’re delighted to hear that you found the team friendly, approachable and professional, and that Jess looked after you so well.
It’s great to know you felt comfortable throughout your visit and didn’t experience any pressure. We’re sorry that you didn’t find the right car this time, but we really appreciate you considering V12 Sports & Classics and taking the time to share your experience.
We hope to welcome you back in the future! 😊
Car great ,warranty Dodgy
Bought a car last October from the Wolverhampton branch and gave them a good review. I have in recent months changed my opinion but for some reason can't change my review. So here is a new one.
Car was great initially even though the rep was more interested in selling the warranty and paint work protection . Cars are at the top end of market value , well presented until you look closer. They all have an AA check which is a basic one. I had a short test drive and then the sell started. I bought the warranty but not the paint protection, which they then threw in for free ( because they jumped the gun and did it before I had said yes ). Now the issue. Car developed a major steering issue out side of the 3 month warranty so no problem let's use the expensive warranties 2000 warranty I was sold ....gold cover no less.....
Not worth the paper it's printed on. More loop holes than my granny's knitting and they insist you use there chosen garages for the inspection to verify the issue. Where they will then say it isn't covered.
If you do decide to buy a car from V12 just be mindful and don't buy the addons as they are a scam . I did approach V12 about there extended warranty they sold and they said it's nothing to do with them take it up with warranties 2000 . Utter tosh .
18 oktober 2025
Omdöme utan inbjudan
Svar från V12 Sports And Classics - Wolverhampton
Thank you for taking the time to share your updated experience. We’re sorry to hear that your opinion has changed since your original review and that you’ve been disappointed with the warranty process.
We understand your concerns regarding the steering issue and the experience you’ve had when trying to make a claim through the extended warranty. We appreciate that this has been frustrating, particularly given the circumstances you’ve described.
Your feedback has been noted and passed to the relevant team for review. We’re sorry that your experience has not met the standards we aim to provide.
Went to purchase a car on 26/8/26
Went to purchase a car on 26/8/26
Great customer service by Josh.
Friendly and very helpful. Pleased with service and purchase of vehicle
26 augusti 2026
Omdöme utan inbjudan
Svar från V12 Sports And Classics - Wolverhampton
Thank you for your lovely feedback! We’re delighted to hear that you had such a positive experience when purchasing your vehicle with us on 26/08/26.
It’s fantastic to hear that Josh provided friendly, helpful and great customer service throughout your visit. We’ll be sure to pass your kind comments on to him.
Thank you for choosing V12 Sports and Classics, and we hope you enjoy your new vehicle! 🚗😊
Aftersales
Unfortunately due to issues that came to light after purchasing my car from V12 Sports And Classics, I can only award one star, mainly for aftersales care. Overall very disappointing.
In reply to your standard answer, you need to be more joined up as a company and communicate with your other departments, especially the after sales, who I'm afraid put maximum profit before customer satisfaction.
15 augusti 2026
Svar från V12 Sports And Classics - Wolverhampton
Thank you for taking the time to share your feedback. We’re sorry to hear that your experience following the purchase of your vehicle has left you disappointed, particularly regarding our aftersales service.
We take concerns about vehicle issues and the support provided afterwards seriously. We’d welcome the opportunity to look into what happened and understand where we fell short. Please contact our customer care team with your vehicle details and review information so we can investigate this further and work towards a resolution.
We appreciate your feedback and apologise for the frustration caused.
The worst sales experience ever
I went here with a specific car in mind to test drive and then purchase outright no mess no fuss. Oh no, in-between arriving at 10.15am and leaving at 14.15pm we were Subject to some of the worst and most forceful sales tactics iv ever experienced. The salesman would not take no for an answer when trying to practically force us to buy one of their extended warranties or there bodywork Polish or a tracker system. The only reason I didn't walk out is because I wasn't going to go through that hell again at another car dealer. So ultimately I caved inorder to get the hell out of there but now we now had to wait another hour for what they call a valet. Oh my ! Well if i could put enough pictures on here to show you a v12 valet, what an absolute lie, there is no way on earth this car was valeted. All in all a horrific experience never will I return to a v12 dealership. If your paying by finance or want the extended warranties then this is the place, if not then stay away......v12 no means no
8 augusti 2026
Omdöme utan inbjudan
Svar från V12 Sports And Classics - Wolverhampton
Thank you for taking the time to share your experience. We’re genuinely sorry to hear that your visit did not meet the standard of service we aim to provide.
We take your comments regarding the sales process, additional products and the vehicle preparation very seriously. Our aim is always for customers to feel informed and comfortable with their purchase, never pressured into taking products or services they do not want.
We’re also disappointed to hear your concerns regarding the valet and the condition of the vehicle. This is certainly not the experience we want our customers to have.
We apologise again for the frustration caused and appreciate you bringing this to our attention.
Very pleasant and professional customer…
Very pleasant and professional customer service. Richard, who assisted us, was very friendly; he was knowledgeable and articulate. The car was ready for a test drive. The vehicle was flawless and exactly as we had expected. A very pleasant, family-like customer service experience.
21 augusti 2026
Svar från V12 Sports And Classics - Wolverhampton
Thank you for your wonderful feedback! We’re delighted to hear that Richard provided such friendly, knowledgeable and professional service throughout your visit.
It’s fantastic to know the car was exactly as you expected and ready for your test drive. We’re especially pleased that you enjoyed the welcoming, family-like experience we aim to provide.
We’ll be sure to pass your kind comments on to Richard. Thank you for choosing V12 Sports & Classics, and we hope you enjoy your new car!
Slow to respond to queries….
Was interested in a BMW car, contacted company via online form, had an initial response to online form, then no reply from specific questions asked. A few days past before i eventually had a response and excuse for delay, however car had been sold during that time. I realise a deposit can reserve a car, but I’m reluctant to do that without basic questions being answered. My car search and cash continues elsewhere…….!
15 augusti 2026
Omdöme utan inbjudan
Svar från V12 Sports And Classics - Wolverhampton
We’re sorry to hear about your experience and completely understand your frustration. We appreciate that you wanted your questions answered before committing to a deposit, and we regret that the delay meant the BMW was sold in the meantime. We’ll take your feedback on board and review how we handle online enquiries to improve our response times. We wish you all the best with your search and hope we can have the opportunity to assist you in the future.
We arrived at v12 sports and classics…
We arrived at v12 sports and classics having done a 2hr trip, we had done a online part ex on there site which when there was no where near the same figure but had already shown my daughter the car and she had fell in love with it. Had a test drive all good, I noticed it had different make tyres on front which isn't good as you should always change both if a problem. Bought car which we thought was a good price but not really as I had forgot about the £300 deposit i paid to reserve car my fault i know but so did they so this was lost on the part exchange. On driving car home the service fault came on 40 odd days late so there cars are not serviced. We have now had a service which isn't cheap at are local mercedes dealer and they found a cut on the inside of front tyre which had gone through the wire. New tyres on front needed. In hindsight was this car a bargain absolutely not anymore I honestly would have been better off buying from a main dealer.
5 augusti 2026
Svar från V12 Sports And Classics - Wolverhampton
Thank you for taking the time to leave your feedback. We’re sorry to hear that you feel disappointed with your experience.
Regarding the £300 reservation deposit, we acknowledge this was missed when the part-exchange figures were discussed by both parties. We are currently looking into this with a view to reimbursing the £300 deposit to you.
Our vehicles are competitively priced according to their individual condition, history and servicing, and service intervals can vary between manufacturers and vehicles. The service warning appearing after purchase does not mean the vehicle was not appropriately prepared at the time of sale.
Thank you for your feedback, and we hope your daughter continues to enjoy the vehicle.
They are very professional people and…
They are very professional people and friendly l would recommend them to all my friends
12 augusti 2026
Svar från V12 Sports And Classics - Wolverhampton
Thank you so much for your kind words and recommendation! We’re delighted to hear that you found the team professional and friendly. We really appreciate you taking the time to share your experience, and we hope to see you again in the future!
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