Urbankissed Omdömen 113

Ich habe für einen hohen Betrag bei Urban kissed eingekauft, die Sendung ist nie angekommen. Der Kundendienst reagiert nicht mehr und ist überhaupt nicht an einer Lösung interessiert. Weder wird die Ware versendet, noch Geld zurück erstattet.

Schöne Auswahl an Produkte. Hatte mir einen Anzug ausgesucht, der wurde mir zugeschickt. Leider war der zu eng und ich hätte ihn eine Nummer größer gebraucht. Wollte ihn nicht behalten und auch nicht bezahlen, also habe ich eine Retoure angemeldet.
Wir haben das via E-Mail bzw. WhatsApp abgewickelt. Da auf der Homepage nur 3 Größen zu Auswahl standen, wurde mir angeboten, für mich eine Nummer größer zu produzieren und der neue Anzug wird mir dann zugeschickt. Da der erste aus der EU kam, dachte ich mir nichts. Keine Rede davon, dass der neue Anzug in Indonesien produziert und von dort aus verschickt wird. Als ich dann die Zollpapiere in der Hand hielt, war ich sehr verärgert darüber - leider habe ich bis heute keine Stellungnahme dazu erhalten - das hinterlässt einen bitteren Beigeschmack. Der Anzug wäre für ein besonderes Ereignis gedacht gewesen, den ich jetzt dafür nicht mehr tragen werde. Tolle Produkte - keine Frage, aber schlechtes Einkaufserlebnis.

The shoes are perfect! The quality is far beyond my expectations!

Ich habe mich auch durch Face Book leider verleiten lassen die Schuhr zu bestellen. Die ware kam nach ca 2 Wochen.
Habe noch in meinem Leben so schlimme Schuhe an meinen Füßen gehabt..Einfach nur schrecklich..seinen Füßen tut man damit nichts gutes..Kann man nur in die Mülltonne werfen

Die Produkte sind genau wie auf der Homepage beschrieben und absolut jeden Cent wert. Und auch der Service ist wahnsinnig lieb und hilfsbereit! :)

Love the huggie hammered disc hoops - they are beautiful!

Fun pillows of exceptional quality; the pictures do not do it justice. So pleased with my purchase. I reached out to Urbankissed with a question regarding tracking and received help above and beyond. Excellent customer service along with superb products! Will definitely shop here again.

Customer service was very friendly and responsive when my item was shipped later than expected. They ensured I received my item pretty quickly after that and in good condition. Very happy with my purchase and even happier with my customer service experience.

Everything was great. There was a delay in shipping, but the costumer service was amazing and did everything to ensure I had a good experience. I ordered a Lingerie Set from Nette Rose and it such good quality and fits perfectly.

Very beautiful handmade placemats from washein
The only thing is that one of them had a different color and is a little different. I guess its because it was made by another person .
Thank you

I ordered jeans that didn't fit. Thanks to the great involvement via email, I finally received the perfect jeans! Even though I was late with returning due to a miscommunication, they thought along with me about how we could solve it. I am very satisfied with this company and would recommend it to everyone!

I ordered and received a beautiful pair of Huaraches leather loafers. The craftsmanship is amazing. Was contacted before shipping to make sure I approved of the leather color, and pictures were provided for my approval prior to shipment. Customer care from this company is top notch! Best company I’ve dealt with in a very long time!

Even though the order got delayed, the communication about the delay was very clear and the dress arrived quickly after that.

The dress itself is beautiful and came with a separate slip dress, so I can swap it out at will, which I really like as well.

I will definitely order here again!

Great service and lovely unique dresses!

Sophie at Urbankissed has been faultless with her continued and prompt communication.
Unfortunately my sizing on what is a stunning product didnt work for me and I needed to buy elsewhere urgently.
I will without question recommend Urbankissed as an fantastic seller and superb clothing.

My perfect customer experience was shaped by the positive interaction with the company. The quality of the products and services is paramount.

A website full of gorgeous, sustainable pieces. I was in the market for a gift for my friend’s bachelorette party and was specifically searching for an ethical lingerie brand. I am so happy that I came across this website, and am still in awe of the gorgeous selection it offers. It was so hard to choose!

I appreciate the reliable customer service. I got the wrong item. Thanks to the quick and kind exchange per mail in just a few days I got the one I ordered. Really reliable, and the extra: a beautiful bra which suits perfectly

Everything was perfect and excellent customer service. Really nice contact

Beautiful pareo, good customer service.