Had some delivery issues due to our gate / intercom, but Urbaboxx got in touch with the courier right away and found a solution. Great customer service!
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Perfect, as described, sturdy and easy to assemble and holds a huge amount of clothes. To be honest I prefer these rails as everything is so accessable (as long as you don't overload them). Although... Se mer
The website was easy to use, and I found what I wanted bery quickly. Delivery was efficient and assembly was easy. I had a question and a human being answered the phone immediately. Very impressive.
I found the perfect clothes rail unit with Urbabox. The right size and weight with useful adjustability and a light weight dust cover. Delivered quickly. Instructions were not as straight forward to... Se mer
Företagsinformation
Om URBABOXX
Skrivet av företaget
Shelving & Storage Made Simple.
Urbaboxx is filled with top-quality shelving and storage choices that work perfectly in any room of your home, giving back precious space to your home living. We offer innovative ideas for kitting the little luxury extras too, making light work of a walk-in wardrobe, your kitchen pantry, wine cellar or an outside cabin. We can also take care of the smaller projects sitting on your 'to do list', like organising the nooks and crannies of an under stairs cupboard or creating practicality to your garage or shed.
Born from an experienced team that is passionate about sturdy, commercial shelving and storage, we understand how innovative shelving and useful storage products can effortlessly streamline and organise your home and life.
We are inspired by modern, clean-line shelving that’s modular in design, which allows you to simply extend or reconfigure your shelving whenever you wish. We want to enthuse you to glorify your home interior design, making every room functional, space-saving and organised yet also comfortable, inviting and the true haven it deserves to be.
Why Choose Us
Skrivet av företaget
- High quality products
- All items are sourced to the highest standard
- Experience
- Specialist advice and reliability from our team of experts
- Quick delivery
- Next day delivery on 100s of products
- Customer Service
- Always here to help
- No minimum order value
- With a 30 day money back guarantee
Our Guarantee
Free 30 Day Returns & Refunds
In case you are not 100% satisfied with your purchase you can return your order for up to 30 days. Simply contact us and we will be happy to organise collection from you FREE of charge.
Kontaktuppgifter
11/13 Bridge Street, Bailie Gate Industrial Estate, BH21 4DB, Sturminster Marshall, Storbritannien
- +44 (0)1258 444944
- hello@urbaboxx.co.uk
- www.urbaboxx.co.uk
4,7
Utmärkt
2 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 50 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från URBABOXX
Dear Carol O,Donnel,
Thank you for your review.
We try to be as clear and visible of the dimensions of our products on the listings.
We also offer a 30-day money-back guarantee, which includes free returns for 14 days if you are unsatisfied with your purchase.
A team member will contact you directly.
Kind regards
Customer Service
Urbaboxx
Excellent product
Excellent product, perfect for my needs, high quality and delivered faster than a fast thing going fast. :)
17 mars 2025
Easy to use website that had a great…
Easy to use website that had a great selection of products at excellent prices. Ordering was quick & simple. Excellent communication pre delivery, order arrived on time & delivery driver was friendly & helpful. Excellent quality clothes rail & cover, just what we wanted! Would highly recommended this company.
7 mars 2025
Urbabox
The shelving was so easy to put together. Very sturdy. Just what We wanted. Thank you.
10 mars 2025
Quick efficient service and delivery.
Quick efficient service and delivery.
Excellent product easy to install
very pleased.
10 mars 2025
What’s not to like?
Good selection of clothes rails, reasonably priced and quick delivery.
24 februari 2025
Great Quality 5ft Hanging Rail…
Package arrived earlier than expected delivery. Although the box was damaged when it arrived the product was t damaged. Easy to assemble, very sturdy and was able to hang all the garments on the rail without the weight of the clothes affecting the rail. The castors run smoothly on carpet so very manoeuvrable. Love my 5ft hanging rail.
10 februari 2025
Good quality shelving
Good quality shelving, versatile and fast delivery. It's a shame no fixings or screws were included. It would be better if that could be made clear in advance.
Appreciated having a video for instructions on how to erect.
3 februari 2025
Very good service
Very good communication re delivery of item etc.
Well packaged.
Able to quickly arrange 2nd delivery attempt when initial delivery not successful.
30 januari 2025
Well made set of shelves
Well made set of shelves. Very sturdy. Easy for a DIY person to lower the maximum height.
8 januari 2025
I bought a clothes rail with cover
I bought a clothes rail with cover, very happy with it's sturdiness and very prompt delivery (two days before it said it would arrive).
6 januari 2025
2 x glass shelves and uprights
I’m really happy with the shelves that I bought, and even more impressed with the service. Very quick delivery.
There were a couple of things I wasn’t sure about, and one tiny item had gone walkabout. I phoned and - shock horror - managed to get though to someone who was very friendly and very helpful - just like the good old days! They bent over backwards to help me out and make sure I was happy. Would give 6 stars if I could, it’s a level of service you don’t seem so get very much these days!
6 januari 2025
Delivery took a while, but Urbaboxx has sorted that and the product is exactly as described.
Made my order 9 days ago, and was supposed to be delivered last week. Apparently the delivery man "attempted delivery" but couldn't do so because it required a signature. The building has a 24/7 concierge to provide this exact service but no idea why they couldn't deliver this. Told to rebook delivery, fine. Have since rebooked for Monday - no one showed up. Tuesday - no one showed up. Wednesday - no one showed up. And now Thursday, once again no show?
Edit: Since I posted this review, Urbaboxx has fixed the issue quickly and the product was delivered on Saturday. I've updated my rating accordingly.
2 januari 2025
Svar från URBABOXX
Dear TB
Thank you for your order and review.
One of the team members will contact you directly to ensure this is resolved.
Kind regards
Customer Care
Urbaboxx
V sturdy coat/clothes rail - takes a good weight
Clothes rail delivered in advance of date promised, good advisory communications, well packed and each component well wrapped within sturdy box.
Easily constructed, altho' thought top "tension" rail wasn't going to fit, laid item on its side and gently pressured top-side downwards to opposite side and tge bar is exactly as named and with its tension, when fitted on, provides sufficient tension to produce an extremely sturdy rail, castors just slip into holes provided.
Would consider this rail to be of retail standard as used by well-known national clothes retail chain! 100% recommend :)
23 december 2024
Ordered lunch time delivered next…
Ordered lunch time delivered next morning, each step I had an email, excellent communication, (This was the standard free delivery option)
18 december 2024
Translucent Shelf Liners…
Purchased the Translucent Shelf Liners for Chrome Wire Shelving - they are well priced and made and have made the wire shelving easier to store items
11 december 2024
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