Was looking to buy a globe water feature from this company, but the size we wanted wasn’t in stock. However they were very helpful in advising the solar pump conversion for the unit we purchased els... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Great choice of water features and prices are cheaper than anywhere else. I ordered a Rio Grande River Falls Giant Water Feature with Lights first and was so impressed I then ordered Woodland Multi f... Se mer
Företaget har svarat
Be careful when ordering as the images shown on the product pages are not the same as you will recieve. Ordered a water feature pump, images on website show different connections to what you receive.... Se mer
Replacement for wrong item sent in error,dealt with quickly and efficiently. Very happy with product and the excellent service received.
Företagsinformation
Om UK Water Features
Skrivet av företaget
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The online world of water features!
UK Water Features is home to over 2,000 different designs for you to peruse at your leisure. Many fountains are available with fast and hassle-free next day delivery.
We also offer garden ponds, fountain pumps and accessories to help you with the maintenance of your feature and give you peace of mind. Nestled in the beautiful Yorkshire scenery since 2007. Shipping services available across the whole of the UK.
Kontaktuppgifter
Unit 9, Strafford Industrial Park, Gilroyd Lane, Dodworth, S75 3EJ, Barnsley, Storbritannien
- 01226388889
- info@ukwaterfeatures.com
- www.ukwaterfeatures.com
4,2
Bra
2 tn omdömen
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Delivered quickly and pond is just…
Delivered quickly and pond is just right for the garden
28 juni 2023
Omdöme utan inbjudan
Svar från UK Water Features
We're delighted to hear you are happy with your new pond. Thanks for your feedback, it's much appreciated.
Kind regards
Joanne
UK Waterfeatures
Easy to navigate the site was delivered…
Easy to navigate the site was delivered within the timescales stated well packaged. Would definitely use this company again
5 juli 2023
Omdöme utan inbjudan
Svar från UK Water Features
Hi Angela, thanks for your lovely comments. We do look forward to hearing from you again.
Best wishes
Joanne
UK Waterfeatures
duck pond
Needed a duck pond found it very easily and arrived quick perfect
27 juni 2023
Omdöme utan inbjudan
Svar från UK Water Features
Hi, we're delighted to hear that everything went perfectly and that you have enjoyed shopping with us. Thanks for your feedback.
Many thanks
Joanne
UK Waterfeatures
Brilliant service throughout
Brilliant service throughout, great prices too
12 juni 2023
Omdöme utan inbjudan
Svar från UK Water Features
Hi Robert, thanks for your review. We're delighted to hear that you are happy with the service we provided.
Best wishes
Joanne
UK Waterfeatures
Svar från UK Water Features
Hi Steve, that's good to hear. Thanks for taking the time to leave a review, your feedback is really important to us.
Best wishes
Joanne
UK Waterfeatures
Good company to deal with very helpful
23 juni 2023
Omdöme utan inbjudan
Svar från UK Water Features
Thanks Chris, we're pleased we could help. We hope you will be happy with your purchase.
Many thanks
Joanne
UK Waterfeatures
First class service
First class service. Bought a solar panel and pump for an existing water feature with their advice. First class and a good price.
4 juli 2023
Omdöme utan inbjudan
Svar från UK Water Features
Thanks for taking the time to leave a review. We're glad to hear everything worked out with your replacement solar parts. If we can be of further assistance please let us know.
Kind regards
Joanne
UK Waterfeatures
I wasn't entirely happy
I wasn't entirely happy with the service I received. There was no firm confirmation when I would get the product I ordered, and when I chased them several times, I was told that the product ordered was not available and I can either accept a refund or consider an alternative. I accepted the alternative, but the overall experience wasn't acceptable.
26 juni 2023
Omdöme utan inbjudan
Svar från UK Water Features
Hi, thanks for your review, we appreciate your feedback and we're sorry to hear you haven't been completely happy with the service you received on this occasion. If there is anything we can do to help please contact our customer care team directly, we always aim to provide a 5* service for our customers, so we would value the opportunity to resolve any issues for you.
Many thanks
Joanne
UK Waterfeatures
Great company to deal with
Great company to deal with. Good communication, delivered quickly and on time and most importantly, great product at a very keen price.
9 maj 2023
Omdöme utan inbjudan
Svar från UK Water Features
Hi Simon, thanks for your kind comments and 5* review, we really appreciate this.
Many thanks
Joanne
UK Waterfeatures
A great water feature
A great water feature. I bought it because it represents three of my principles in life….speak no evil, see no evil and hear no evil.It works perfectly where the water sprouts beautifully.Good value for the money which was reasonably priced. The birds use it when it has been hot and cannot find water locally.
15 juni 2023
Omdöme utan inbjudan
Svar från UK Water Features
Hi, thanks for your lovely review, we're pleased to hear you are enjoying your water feature. Sound like the birds are enjoying it too!
Many thanks
Joanne
UK Waterfeatures
The water feature is a little gem
The water feature is a really good product. Very stylish and effective. Nice to look at and relaxing to listen to.
4 juli 2023
Omdöme utan inbjudan
Svar från UK Water Features
Hi Jean, it's lovely to hear how much you are enjoying your new water feature. We're delighted to hear it has achieved the desired effect!
Best wishes
Joanne
UK Waterfeatures
Very pleased with water feature supplied
Very pleased with the supplied water feature that we ordered for my wife’s birthday. The components were sturdy and well made, and I appreciated the You Tube video on setting up. The limestone globe was very heavy, but you do include dimensions and weight on your website. Very pleased with the end result.
4 juli 2023
Omdöme utan inbjudan
Svar från UK Water Features
Hi Janet, thanks for your order and your review. We're pleased to hear that you are happy with your purchase.
Kind regards
Joanne
Direct Global Trading
Ordered a replacement led for my water…
Ordered a replacement led for my water fountain & it arrived the very next day.
Excellent service.
24 maj 2023
Omdöme utan inbjudan
Svar från UK Water Features
Hi Gregor, this is really good to hear. Thanks for your feedback, it's much appreciated.
Best wishes
Joanne
UK Waterfeatures
Quick delivery and great little product
6 juni 2023
Omdöme utan inbjudan
Svar från UK Water Features
Thanks for your review Janet, we're delighted to hear that you are happy with your purchase.
Kind regards
Joanne
UK Waterfeatures
Water tank
Our water tank was delivered very promptly. Quality is great and the price was very reasonable. The tank came with a cover which was an unexpected bonus.
22 juni 2023
Omdöme utan inbjudan
Svar från UK Water Features
Hi Ike, thanks for your review, we really appreciate your feedback. It's great to know that you are happy with your purchase.
Best wishes
Joanne
UK Waterfeatures
Had exactly what I'd been looking for
Had exactly what I'd been looking for. Very easy to order and extremely fast delivery.
15 maj 2023
Omdöme utan inbjudan
Svar från UK Water Features
That's lovely to hear, we're delighted that you have enjoyed shopping with us.
Many thanks
Joanne
UK Waterfeatures
Very helpful staff who told me exactly…
Very helpful staff who told me exactly what I needed to buy. The price was good and delivery prompt. Would recommend
22 juni 2023
Omdöme utan inbjudan
Svar från UK Water Features
Hi Marion, we're pleased we could help and that you are happy with our products and services. If we can be of further assistance please do get back in touch.
Best wishes
Joanne
UK Waterfeatures
Great customer support when I had a…
Great customer support when I had a small issue
4 juli 2023
Omdöme utan inbjudan
Svar från UK Water Features
Hi, we're pleased to have been of assistance and delighted to know that the issue has been resolved to your satisfaction.
Best wishes
Joanne
UK Waterfeatures
Great customer service
Great customer service, received quick and helpful response to my questions. Kept informed about delivery and goods arrived on time by helpful carrier. Outer package had some damage but again the supplier responded quickly and gave assurancesthat if the item after unpacking and installation proved to be damaged or faulty it was covered by their guarantee.
9 maj 2023
Omdöme utan inbjudan
Svar från UK Water Features
Hi, thank you so much for your feedback, we're pleased everything was resolved to your satisfaction and that you are happy with the service we provided.
Kind regards
Joanne
UK Waterfeatures
Svar från UK Water Features
Thanks Michael, we really appreciate your 5* review. If we can be of further assistance please don't hesitate to get in touch.
Many thanks
Joanne
UK Waterfeatures
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