UK Private Investigators Omdömen 172

Even complicated cases felt manageable thanks to their methodical work.

At a very sorrowful time, we turned to UK Private Investigators to find relatives we needed to reach. They were quick, professional, and the service was worth every penny. We are deeply grateful.

Big thanks to UK Private Investigators for going above and beyond, it was a delicate matter because the information I sought was a gift for a relative. I'm so happy now. Thank you.

Good value considering the depth of expertise involved.

Calm, capable, and quietly effective.

They approached my case like trusted advisors rather than just investigators. Risks were explained clearly, and nothing was exaggerated. The facts provided helped me make informed decisions.

I needed answers quickly but also needed privacy, and this firm balanced both well. The investigator outlined options, costs, and timelines upfront. What stood out was the accuracy of the findings.

Once again they keep deleting my reviews, that they didn't deliver. I will post here every single day if neccessary. I got scammed. I don't like them. And i woudn't recommend. I had a bad experience and i don't want anybody else going through it. I am not a liar or another Company, like they always claim.
👍🏾‼️🚩. Stay safe. And don't trust them.

I recently contacted Tim Burchell A.Inst.Pa at UK Private Investigators to help locate an individual in the UK. From the very beginning, Tim was professional, courteous, and efficient. He handled the matter with discretion and provided clear communication throughout the process.

His extensive experience was evident, and he delivered results quickly and accurately. I felt reassured and well-informed every step of the way.

If you're looking for a private investigator who is trustworthy, thorough, and genuinely professional, I highly recommend UK Private Investigators. Tim Burchell exceeded my expectations, and I would not hesitate to use his services again in the future.

Im quite happy about the service.
Thanks

This is my first time seeking a PI. The process was simple. The agent Mr. Tim Burchell was very patient and very welcoming. He was very professional but yet personal. I am grateful for his assistance. Thank you UK Private Investigators. I will truly recommend you to family & friends. Excellent work. TY again.

Great friendly company, very good service extremely quick. Good customer service x

I had an issue with a customer who owed me money. This person took all information about themselves off all social media platforms and I assume paid to keep themselves off the open electoral roll. This person had online business presence but the business address and landline were both false. This person seemed to disappear from 2017 from all the search engines I could find online so after many frustrating hours over several days I decided to use UKPI. I filled in a very simple form at 11.48am and had all the information I required at 5.33pm the same day. I would certainly recommend this company for their professionalism, speed of results and in my opinion a fair price. I would certainly use this company again and highly recommend.

Where other agents have failed, Tim's company managed to dig deep and come up with a successful address match within hours. Other agencies have taken months without results. I thoroughly recommend UK Private Investigators and the personal touch which Tim brings to his business. Thanks once again Tim!

My response to UK Private Investigators reply:

I acknowledge your response but stand by my original review, which reflects my personal experience. Trustpilot has reviewed and confirmed that my comments comply with their guidelines and are not defamatory.

I found the personal remarks in your reply, such as ‘Some people just want to see the world burn,’ to be unprofessional and not conducive to constructive dialogue.

Despite my providing comprehensive information upfront, the report you delivered lacked new insights and did not meet the expectations set during our initial discussions.

To clarify, at no point did I request or expect UKPI to engage in illegal activities, including unauthorised access to private social media accounts. My request was for a comprehensive background check using publicly available sources. Any suggestion to the contrary misrepresents my intentions.

I hope this feedback is taken constructively and leads to improvements in your service delivery.

My original feedback:

I paid £315 to UK Private Investigators for an Enhanced Background Check, which they advertised as including current address, employment history, social media presence, and professional capabilities. I provided them with a comprehensive verbal briefing, a background pack up front, including Companies House data, known addresses, and context. I even did a follow up call with them to highlight my specific request for social media investigation.
The report I received was late, padded, and regurgitated my own material — with no meaningful analysis or new information. It failed to verify employment, listed my own property as the subject’s “current address” (despite the person having vacated it), and missed a company I had already flagged. It included no social media content or digital footprint work.
When I raised concerns, I received an aggressive and dismissive legal-style email claiming all expectations were “irrelevant in law” and trying to reframe this as mere “disappointment.” No refund was offered, just vague promises of more unspecified checks.
Upon researching further, I discovered that other clients have reported similar issues with this firm, including unprofessional conduct and failure to deliver promised services. These patterns suggest that my experience was not an isolated incident.
A deeply unprofessional service.

I received outstanding service, with same-day results and exactly what I requested. Tim is excellent, and I cannot recommend him highly enough. I am delighted with the service and would gladly recommend UKPI to others. Additionally, their prices are far more competitive than others. I’m so pleased I chose UKPI.

In the past, I had used two other companies, Stonebridge Investigations and Rosewood Investigations. Both made numerous promises, charged three times the amount, and only after several weeks of waiting and me following up multiple times, did they finally provide a report that was ultimately useless, at best, a basic online search, filled mainly with information I provided and their T&C's, lesson definitely learnt.

Excellent and quick service in just few hours by Tim. Words are not enough to express my gratitude. They are very sincere and committed, Punctual and excellent service with return calls.

After having a child outside of our marriage, my (soon to be) ex husband went into hiding for 5 years, with the intention and hope that if I couldn’t find him, I couldn’t divorce him. Absolutely no friends or relatives knew where he was.

I found UK Private Investigators and in less than 24 hours I was given his three Mobil telephone numbers and his address. I was able to proceed with the divorce. I am very grateful to the team at UK Private Investigators.

No nonsense fast results, excellent!