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I started a claim for damage to a neighbours property 10/05/23 and I'm not being kept up to date , I am constantly having to hound the people dealing with it , to learn anything.

John was very helpful and efficient, quickly sorting out unoccupied property insurance.
I would use again and recommend.

John was very helpful and knowledgeable and made sure I was happy with everything as he went along without being pushy.

I have been with UK Insurance Net for very many years. I was ready to move elsewhere but as soon as I spoke with Bobby Norris, he put me at ease and explained things so clearly. He provided a personal service and was considerate towards my difficult personal circumstances, reassuring me and clarifying any of my queries. For this reason alone, I decided to renew my policy with this company.

A Truly Excellent Service
As a previous reviewer highlighted trying to get a quote online for an unoccupied property can be difficult, in my case I was acting as Power of Attorney for my mother who is in a care home.
John Wetherill was extremely helpful. He patiently went through various quotes adjusting cover levels so I was able to choose the most appropriate. As the property is up for sale I didn’t know how long the insurance would be needed for, he very efficiently provided information on various options and payment methods to best suit the circumstances.
Nothing was too much trouble. Everything was explained very clearly so I’m confident I have the right product.
An extremely knowledgeable, professional and courteous service. Thank you John!

John my advisor was so helpful and gave me all the information I needed.
It was so quick and easy to obtain same day insurance.

DO NOT TOUCH THEM WOTH A BARGE POLE IF YOUR’E A NATWEST CUSTOMER UNLESS YOU WANT ONE OF THEIR STAFF TO SELL YOUR PERSONAL INFORMATION ON!

These are the underwriters of all NatWest Insurance. A manager of U.K. Insurance openly admitted that someone has toggled my marketing to off allowing them to sell my information to whomever they like, breaching GDPR regulations.

This is a follow up to my review on the 24th April 2023 outlining my complaint pertaining to not receiving refund of excess premium payments made in good faith. It has taken nearly 8 weeks and many follow up emails to get a formal response to my complaint and their long awaited response (Claire Osborne) is abject, biased and frankly pathetic.
Having wasted 8 weeks waiting for their response I will now report them to the FOS and would again urge any new prospective customer to think twice about using UKinsuranceNET as they will gladly take your premiums and should you only use a partial amount of your annual cover they will not refund you for any excess payments made on a pro rata basis.
I am just glad that I never had to use their building insurance as I am sure they would have found ways of avoiding payment for any corrective actions deemed to be included within the cover.
Untrustworthy, unethical and frankly a company who give the industry a bad name, please tread carefully.

I was needing to extend an occupied home policy which is due to expire on 20th May. I only needed a month by month as the house is in the final sale process. I was expecting to just have another month policy but had to take a year, which can be cancelled at one time and only pay for the month or months required. I fully expected that it was just a case of doing that but had to go through the whole spiel again. However, John was very understanding and helpful and assured me that once the sale was completed I just need to call and he/they will cancel the monthly direct debit. I have found both John Wetherill and John Summerill very helpful at a difficult time in my life. The company has been by far the best value and service. I wholly recommend them.

Very quick service. Website was easy to use to build the quotation.
The follow up call from Andrea Waters was first class. Andrea was very professional explained everything very clearly, spent all the time we needed on clarification questions, and was very knowledgeable.

The insurance cost was very good value based on industry pricing, and has a wide range of cover perfect for our needs.

I had a problem that my last insurer will no longer cover landlords living outside the uk I went on line expecting it to be a nightmare (it said ask for someone to call you back) within seconds John Summerill did expecting lots hassle but I got just good old fashion help and service. I cannot recommend john and this company more. Thank you (from a computer dinosaur)

We're very grateful to John at UKinsuranceNet for his expert help and assistance in sorting out empty property insurance for my elderly mother, after she developed dementia and had to move into residential care. John took us through the options allowing us to find a suitable policy at a competitive price.

The whole experience was smooth and reassuring. The person who helped me, Sue L., was knowledgeable and patient throughout, which made what is usually a rather mundane chore a pleasant experience.

Prompt response. Staff had a good grasp of what I needed and readily found a suitable product, provided clear explanations and sound advice. Friendly but businesslike.

Our enquiry was sorted very efficiently and it was a pleasure to do business with them.

Took out an insurance policy for my deceased Dad’s house. Excellent and professional service from start to finish. Calls were always answered promptly and there was never any unnecessary waiting around. When taking out the policy 2 options were offered and full details provided.
On cancellation this was dealt with promptly and no ‘silly’ questions asked. They also offered policies that were reasonable cost without lots of restrictions.
Highly recommended

John was well informed and could ascertain my insurance needs and quote me for exactly what was needed. He was friendly and helpful.
Everything sorted in about 15 minutes

John was very helpful and explained everything easily

During this difficult time acting as Executor of mums estate it was refreshing for me to deal with a company who knew exactly what was needed in way of property insurance, during the probate period.
The Agent, John Summerill was very helpful and a pleasure to deal with.

John clearly knew his products. He was quick to understand my needs and helped me achieve them easily. Very friendly and helpful.