Wr needed a conversion kit to change our new cooker to LPG. We originally bought one from Amazon that assured us was the right part but when the gas engineer came he said they were all the wrong sizes... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Wr needed a conversion kit to change our new cooker to LPG. We originally bought one from Amazon that assured us was the right part but when the gas engineer came he said they were all the wrong sizes... Se mer
Företaget har svarat
I needed a fan for my dimplex storage heater and a PCB for my Danville optimyst fire. Both parts arrived safely packaged. Fitted them both today and heh presto I'm warm again. Luckily I'm a retir... Se mer
Företaget har svarat
Very, very poor customer service. Ordered a part on 6th of November, they emailed me to say it would take 10 days. After chasing almost three weeks later, they told me they hadn't got around to orderi... Se mer
I contacted UK Spares on what I thought was Mission Impossible. I needed an obscure part to fix our older model Creda shower and had drawn a blank everywhere else. Clive responded to my telephone ca... Se mer
UK Spares is a leading supplier of spare parts to the UK, specialising in the electrical sector, we offer next day delivery on 1000's of stocked items. With decades of experience UK Spares prides itself on superb customer service and in finding those parts that others can not. UK Spares covers all of the UK's leading brands, from Dimplex to Dyson to Zip, so you can be satisfied that we can help you with any enquiry you have. We also have a trade counter for same day collections, and a website offering the facility to order 24/7, so no matter the time or place, UK Spares is there for you.
1155 Aztec West, BS32 4TF, Almondsbury, Bristol
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
After ordering a Redring shower part I was advised by Miriam that the part No. was obsolete, she then re-ordered the part with the new part No. When it arrived it was the wrong item so I rang U.K. Spares to sort the problem. The phone was answered by Clive. When I attempted to explain the problem he became loud and aggressive and absolutely insisted it was my fault for using the wrong part No. (which they had supplied). After a very heated conversation he agreed to cancel the order and arrange a refund which I have now been given. This was a very unpleasant experience and completely un-necessary.

Svar från UK Spares
Fast polite and helpful communication via e-mail to locate the part I needed. Fast, efficient and well packed delivery allowed for quick installation and functioning heating in time for the festive season.
Superb service... and during the holiday period too!
good service, delivery as promised-no problem recommedning this company
Best price
Timely communication regarding order status
Timely communication regarding shipping status
How much better can it get?
EASY TO NEGOTIATE WEBSITE AND QUICK DELIVERY OF SPARE
Excellent prompt service, item arrived well packed and of good quality.
Company gave good information and product arrived promptly
Excellent customer care. Easy transaction and good quality goods.
Required a small part for my Dimplex Danielle, it came next day as requested and fixed the fire. Even for next day delivery it was too expensive but pleased it arrived on time.
I ordered a spare for my Dimplex fire which was delivered quickly.
There where no issues with the ordering or payment process and
would have not hesitation in user UK spares again or recommending
them.
Very quick delivery. Kept informed the whole time. I knew exactly when the parcel would be delivered. Brilliant service.
Excellent service all round
Found part required for my fire very easy on website and the delivery was fast aswell, will definitely use these again.
Couldn't fault the service and transducer. Good price too..
Great Service delivered on time. Need to weigh up cost of spare part to cost of replacement.
Two day service excellent . Surprising to receive such service in today's market place . Great Stuff.
I was really impressed by the speed of delivery.
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.