Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

Ordered two jerseys for halloween costumes, before checking out store said the expected arrival date was plenty of time before halloween. After paying, tracking email came telling me there was a goo... Se mer

Betygsatt 1 av 5 stjärnor

Absolute joke, for a major brand to be sp terrible. Won't allow you to exchange items or refund unworn still with tags clothing. No customer service what so ever waiting for a reply after 3 weeks or p... Se mer

Betygsatt 1 av 5 stjärnor

The store lets me order an autographed item, accepts my payment, then I don't receive it. Upon checking, I find out it's been cancelled without receiving an email or any notice whatsoever, because the... Se mer

Betygsatt 1 av 5 stjärnor

Full of sly extra charges & doesn't apply all of the discount I was entitled too. I would have bought the product without one of my discount codes being applied plus the p&p but I pulled out when th... Se mer

1,3

Mycket dålig

TrustScore 1.5 av 5

102 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen inbjudningshistorik registrerad

Det här företaget har inte bjudit in sina kunder. Omdömen kanske inte är representativa

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

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Alla omdömen

(102)

6 omdömen under de senaste 12 månaderna

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Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

UFC merch store doesn’t send orders. Doesn’t respond to emails either

I’ve ordered a few t shirts from the UFC store about a month ago. I’ve yet to receive a tracking number or any correspondence about my order. I’ve emailed the help address multiple times and not once has anyone responded. The cost of the order was around $80 and keep in mind this was for two t shirts. So not only are their prices outrageous, but they also suck at sending orders and responding to customer questions/complaints. I’ve read multiple negative reviews with the same exact issue from people all over the world. We as fans try to support the fighters and the sport and the UFC ruins it all for everyone. DO NOT order from this thieves

11 februari 2022
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

goods never recieved, no costumer service

Ordered a hoodie in october, never shipped
They dont react to email and their phone service doesnt work

They only advertise new products and ignore customers who pay good money and dont get their stuff, feels like a scam!

19 januari 2022
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

UFC STORE sucks

Terrible customer service and wrong item sent. Ive emailed around 10 times and called around 5. I was told theyd fix their screw up which was a walkout jersey of the wrong size and fighter. Ive been waiting for any sort of help for around a month now. Unbelievable. Lucky I have to put a start because they dont even deserve that.

20 december 2021
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Still no order 3 weeks on 😡

Ordered 3 weeks ago has no response to emails, phone goes straight to a voicemail saying there not taking calls!
Had to contact my bank now for a refund!
Awful customer service for such a big company

15 december 2021
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Still waiting

I have ordered and paid for my order, I’m still awaiting my delivery 3 weeks after the order was placed and paid for. I’ve tried phoning but recorded message saying that no one is working in the office so phones are not being monitored all correspondence has to be via email, I’ve now sent 4 emails but absolutely no response. This is the worse customer service and an absolute joke.
There’s no one to complain to as you have to do that by email but they don’t answer so that’s a waste of time.
Please do not ever order from this site

18 november 2021
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

UFC store service worse than hell

Worse online shopping ever. They took 1 month to deliver and arrived a XL size when asked for a M of a personalised walkout hoodie of £135. They dont reply emails. Its just awful. Will return this weekend and hope to get what I paid for this year, probably not.

8 november 2021
Omdöme utan inbjudan
Betygsatt 2 av 5 stjärnor

Never had a bad experience with the…

Never had a bad experience with the store, been ordering the last three years and the quality is amazing. Until today. I received a hoodie I ordered and the branded tag AWDis was still on the item, and working with clothing I know the cost of the hoodie brand. I literally could have made and pressed this myself... Even the vinyl ontop was a mess! I thought there was quality products in the UFC??? So disappointed as I always by my Christmas gifts here

25 oktober 2021
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Awful customer service and out of pocket now !!!

I ordered a walk out hoodie I went by the size guide as I have Reebok ones that fit perfectly but as they have changed to venom I wanted to be sure to get the right size!! When it arrived it was too small I contacted ufc store to arrange an exchange to be told I could not exchange it as it was personalised!! Yes it is but with a fighter that you advertise on your website… I could understand if I had my name on it then it would be personalised !! So I am now £135 out of pocket and have a top I can’t wear… also I can’t speak to a human as the phone lines are not working this is not what you expect from a top company like the UFC!!!!!!!

13 oktober 2021
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

SECOND TO NONE

WOW!! I ordered my UFC Merchandise on Monday 6TH September. Today is Tuesday 14TH of September and my Delivery will be here in the next hour. Outstanding customer services from (Amber) From UFC Customer service. Amber responded to my emails within an hour. Tracking has been absolutely amazing. Kept me updated all the time.
When my order arrives I shall leave another review. UFC STORE. You are the best ever. My experience with you has been nothing less than absolutely outstanding. Very very reliable service.
Do not understand why there are bad reviews. I’ve been shopping with UFC for along time. They have been the best Delivery service ever!! Thank you (Amber) and the UFC STORE. Very high standards. Well Done Dana white for having only the best people working for UFC STORE.I AM A VERY!! HAPPY!! CUSTOMER!! GOD BLESS. 🙏

14 september 2021
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Worst experience ever…

We ordered a custom jacket 3 and 1/2 months ago and still have not received it. It wasn't cheap either, your customer service is woeful, you don't answer emails, for a supposedly legitimate company you behave like a pack of crooks. We will never shop with you again.

2 september 2021
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Ordered 3 shirts on august 12th

Ordered 3 shirts on august 12th. Left 3 messages. Been on hold for an hour. No answer. 5 emails. No update. Payment was taken. At this point I want a refund and I’ve contacted my lawyer. I watch UFC every weekend it’s on. They make us pay 70 dollars for fights and when we order something we don’t get it? Dana white, come on. This is bad business. I won’t order here again.

30 augusti 2021
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

I made a purchase in your store about…

I made a purchase in your store about two months ago and I have not received the products, I received the order confirmation and the payment was made, now I see on the page that my purchase is canceled, I did not receive any email about this , and you have not made me a refund of the money. Also nobody answer the emails. I need a solution!!!

18 augusti 2021
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

DO NOT BUY FROM THE UFC STORE

I ordered a t-shirt 3 months ago. It arrived in Memphis with nothing in it. I've sent emails and called. They have not responded. They have not refunded me the money.

15 augusti 2021
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Super fast shipping

Super fast shipping! With all of the negative reviews I was worried about how long my order would take to arrive in Australia. Ordered some items for my Husband on Friday 6th August and the initial shipping estimate was arrival Monday 16th August. However, it arrived today Wednesday 11th August. A little disappointed that the shirts are polyester blend (I hate polyester) but very happy with how fast it arrived.

11 augusti 2021
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

No wonder they have the worst review

No wonder they have the worst review. They suck. Charge you as soon as you order and send the order MONTHS after IF THEY DO. When they call them and ask for the status they be super rude and yell at you on the phone. I don’t care how good their stuff are, as long as they don’t treat you well I WILL NEVER EVER BUY ANYTHING FROM THEM. I’m having the worst experience of ordering online with them. 👎👎👎👎👎👎

2 juni 2021
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

UFC STORE WILL SCAM YOU

I ordered a custom black and gold hoodie. The store sent me a confirmation email which had a picture of a black and gold hoodie. Great.
I then received a black and silver customized hoodie. Not what I ordered. I sent the ufc store an email explaining my hoodie is the wrong colour and I don’t want it. They then replied “as per looking into your order it appears we sent what you ordered as per the confirmation picture”
I then sent them the BLACK and GOLD hoodie picture from their own confirmation picture and also a picture of the black and silver hoodie I received. I did not hear back from them. I then phoned the customer service number in the email they told me to call where you are put on hold for 3 minutes before the phone disconnects EVERY TIME!!!
This wasn’t a cheap hoodie either. Cost me $211 USD. So enjoy that money UFC STORE you SCAMMED me REAL GOOD!!!

WORST CUSTOMER SERVICE IVE EXPERIENCED

29 april 2021
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Never received my package.

Never received my package.. never received a reply to my emails only a auto response. When you call customer service there is an old voicemail from March of last year saying due to COVID they can help via email only. Would have never expected this from a brand as well known as the UFC.

21 mars 2021
Omdöme utan inbjudan

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