TUSTING Omdömen 

90
TrustScore 5 av 5

4,9

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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Just wanted to leave you guys a well deserved review. Thank you so much for the laptop cover I recently purchased from yourselves. It’s truly gorgeous. The leather quality is exceptional, your custome... Se mer

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Betygsatt 5 av 5 stjärnor

I am a long time handbag customer of Tusting and I recently bought a Medium Canvas Explorer. Beautifully made, perfect size and very stylish. As I needed the bag quickly I rang to check they had the... Se mer

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Betygsatt 5 av 5 stjärnor

My sister bought me a TUSTING Leather Clipper bag (Sundance) back in 1999 from a store in Natick, Massachusetts. I used it regularly as a school teacher carrying a little more than I should. The lea... Se mer

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Betygsatt 5 av 5 stjärnor

Tusting handbags are by far my favourite now. The quality of every detail and their wonderful choice of colours and beautiful leathers make me return again and again. I have had negative experiences... Se mer

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Företagsinformation

  1. Butik för reseffekter
  2. Butik med handväskor

Skrivet av företaget

Tusting is a British leather goods atelier known for luxury handbags, briefcases and luggage. A ‘quiet luxury’ brand favoured by those who seek subtle, timelessly stylish leather bags and accessories, Tusting's beautiful pieces are entirely British-made, being designed and handcrafted from beginning to end in the workshop at Tusting HQ in Lavendon, Buckinghamshire. A fifth-generation, family-run company, Tusting first came into being in 1875 as a tannery to supply the Northamptonshire shoe trade. Diversifying and eventually specialising in making beautiful products from these leathers, a deep knowledge and appreciation for this ages-old material has been carried forward through all those generations to the modern day so that now this knowledge is invested in every item created in the Tusting workshop. Tusting leather goods are inherently highly sustainable through the materials chosen and the longevity of their lifecycle. All leather used begins as a byproduct of the food industry, is up-cycled by gold-standard tanneries (certified for the highest level of environmental stewardship) and is accompanied by the most durable metal components available. As a result, longevity is a key feature of Tusting products, with many pieces still in daily use over 30 years after they were first made, representing extraordinary sustainability and value for money.


Kontaktuppgifter

4,9

Utmärkt

TrustScore 5 av 5

90 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,9

Alla omdömen

(90)

25 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Thank you Tusting….

Just wanted to leave you guys a well deserved review. Thank you so much for the laptop cover I recently purchased from yourselves. It’s truly gorgeous. The leather quality is exceptional, your customer service fantastic, and the fact that it’s made in the UK, well, it’s left a smile on my face….I shall be returning shortly to purchase more goodies !!! Thank you Tusting.

22 juli 2026
Omdöme utan inbjudan
Logotyp för TUSTING

Svar från TUSTING

Thank you so much for taking the time to leave us such a generous review. It means a great deal to know you're so pleased with your new laptop cover, and that the quality, craftsmanship and service have all left such a positive impression.

I'll be sure to share your kind words with the whole team, and we look forward to welcoming you back very soon.

Betygsatt 5 av 5 stjärnor

Professional and efficient service

Professional and efficient service. Very happy with the bag.

9 juli 2026
Omdöme utan inbjudan
Logotyp för TUSTING

Svar från TUSTING

Thank you so much for your review. It means a great deal to know you enjoyed shopping with us and that your new bag has lived up to (and hopefully even exceeded) your expectations.

I'll pass your lovely comments on to the team. We hope your Tusting serves you beautifully for many years to come, and we look forward to welcoming you back for another purchase soon.

Betygsatt 5 av 5 stjärnor

I am a long time handbag customer of…

I am a long time handbag customer of Tusting and I recently bought a Medium Canvas Explorer. Beautifully made, perfect size and very stylish. As I needed the bag quickly I rang to check they had the colour I wanted in stock. The lovely customer service lady went to the workshop to check stock of the colour I wanted. She rang me back promptly and my order arrived the following day. Not only are all their bags brilliant, customer service is second to none. Thank you Tusting!

17 juni 2026
Omdöme utan inbjudan
Logotyp för TUSTING

Svar från TUSTING

Thank you, Susan. Reviews like this are such a pleasure to receive.

It's especially lovely to hear from someone who's been part of the extended Tusting family for so long. We're thrilled your Canvas Explorer has lived up to expectations, and delighted we could ensure you had exactly the colour you wanted without any delay.

I'll make sure your kind words are shared with everyone here in the workshop and with our customer service team—they'll mean a great deal to everyone involved. Thank you for choosing us again. We hope your Explorer is by your side for many years of adventures.

Betygsatt 5 av 5 stjärnor

Tusting handbags are exquisite!

Tusting handbags are by far my favourite now. The quality of every detail and their wonderful choice of colours and beautiful leathers make me return again and again.
I have had negative experiences with the customer service of other companies, but I can truthfully say that Tusting customer service is without equal.They are friendly, helpful , and very accommodating if I want something special. My latest acquisition is a bespoke Sienna handbag. They happily made it in beautiful soft silver suede leather, and lengthened the short strap so that it sits a little lower. It is perfect and I am thrilled with it. I also love that my bag arrived to me in America post free and within three or four days. Amazing service!. Thank you Tusting !. You are absolutely the best!

29 juni 2026
Omdöme utan inbjudan
Logotyp för TUSTING

Svar från TUSTING

Thank you for the great review Yvonne, we truly appreciate your great feedback and it’s immensely helpful to other future customers to read of your ongoing enjoyment of our products and service. Thank you!

Betygsatt 5 av 5 stjärnor

My sister bought me a TUSTING Leather 27 years ago

My sister bought me a TUSTING Leather Clipper bag (Sundance) back in 1999 from a store in Natick, Massachusetts. I used it regularly as a school teacher carrying a little more than I should. The leather strap finally gave out in May 2026. Seeing that it was showing its age, I sent it to England to give back a bit of life.

Tusting sent the new leather strap, and replaced piping, lining, D-ring strap, and few other changes. I was happy to see that Tusting didn't clean up the body too much as I want my bag to look like it was being used. The leather panel clearly shows obvious wear but it's still in great shape even after 27 years of use.

21 maj 2026
Omdöme utan inbjudan
Logotyp för TUSTING

Svar från TUSTING

Thank you for the lovely five stars, PJ. Keeping our older bags on the road is a particular point of pride for us, and yours was a delight to repair - ready to go for another 20 years!

Betygsatt 5 av 5 stjärnor

The British Gem!

This brand is a hidden gem! The craftsmanship that goes into each bag is amazing! I have three bags from Tusting.
I have two Holly bags, and a suede Sienna bag. I first purchased my Oxblood Holly. I loved it so much that I was in need of a navy bag. I went shopping on Tusting's website, and not only purchased my navy Holly, but my Sienna as well. They are so well priced that I could purchase two bags and feel really great about it! This brand is like no other. If you buy one of their bags, you will not be sorry!

1 juni 2026
Omdöme utan inbjudan
Logotyp för TUSTING

Svar från TUSTING

Thank you so much for this lovely review, Toni. We're thrilled you have found us, and we appreciate your sharing your opinions very much indeed. We look forward to welcoming you back again very soon.

Betygsatt 5 av 5 stjärnor

I wanted to give my utmost appreciation…

I wanted to give my utmost appreciation to Lucy and the rest of the team for making things right when I had concerns with my bag. Lucy kept me updated with the replacement process and was so very kind, courteous and professional in all her communications with me. I can tell this is a brand that takes great pride in the quality of their handbags. Thank you all very much!

11 juni 2026
Omdöme utan inbjudan
Logotyp för TUSTING

Svar från TUSTING

Thank you, Jess, for taking the time to write this kind review. You're absolutely right, we care deeply about making sure every one of our customers has a great experience shopping with us, from both a product and a service point of view. I will be sure to pass on your feedback, which we appreciate very much.

Betygsatt 5 av 5 stjärnor

Exquisite products and the best shopping experience!

Absolutely great experience! I bought the leather laptop sleeve in Ivy (dark green) and a key-holder in Ivy too. The products are top-quality and really beautiful, the packaging is also gorgeous. And the buying exprience went beyond my expectations: upon receiving my confirmation e-mail, I let them know I would've wanted my son's initials in the key-holder too, as I had requested for the laptop sleeve, but that I had not been able to find the personalisation options under the key-holder. They immediately answered that they would do it anyway, for free! I can not recommend them enough. Truly delighted!

1 maj 2026
Omdöme utan inbjudan
Logotyp för TUSTING

Svar från TUSTING

Thank you very much for the lovely review, Gisella. It's great to know that our products and customer service have delighted you, and we very much appreciate your sharing that with other prospective customers. Thank you.

Betygsatt 5 av 5 stjärnor

Having a bit of a beast of a laptop...

Having a bit of a beast of a laptop, I reached out to see if my 15" diagonal screen size would fit in their laptop sleeve. Gave the measurements. Gillian responded (turns out they did a mock-up) and I ordered. The laptop sleeve is gorgeous and the leather is divine. Supple and soft. Its thickness is such that it moulds around my laptop versus some more inexpensive brands for my other laptop that act more like a case versus a sleeve. Highly recommended and great customer service. Quality is top-notch.

22 april 2026
Omdöme utan inbjudan
Logotyp för TUSTING

Svar från TUSTING

Thank you for the great review, Mark. We're delighted to know that your 'beast' is now well clothed! We strive to bring a superior quality of leather to our products, and it's great to know that you're enjoying the benefits of that. We look forward to welcoming you back again soon.

Betygsatt 5 av 5 stjärnor

Leather notebook cover

I purchased a leather notebook cover. This was not my first purchase from Tusting. I knew the quality would be excellent and I am not disappointed. The leather has a beautiful patina and I know I will have years of happy use. The packaging of the notebook in itself was a delight. My gift to me!

1 april 2026
Omdöme utan inbjudan
Logotyp för TUSTING

Svar från TUSTING

Thank you for your lovely feedback, and for returning to purchase again. Sharing your experience really helps others be confident to try purchasing from Tusting for the first time, so we particularly appreciate you taking the time to share, thank you.

Betygsatt 5 av 5 stjärnor

Exquisite piece

My Tusting Kimbolton is a truly exquisite piece. The leather is silk-smooth, and the craftsmanship is wonderful—you can feel the quality in every detail. I am delighted with my purchase; it is a beautiful addition to my collection.

5 april 2026
Omdöme utan inbjudan
Logotyp för TUSTING

Svar från TUSTING

Thank you so much for your kind words, Krisztina. We're delighted to hear your Kimbolton is a great success, and we really appreciate you taking the time to share your satisfaction with your purchase, thank you.

Betygsatt 5 av 5 stjärnor

Perfect bags

Perfect bags, perfect customer service.
I am a bag addict and have bought from many of the designer houses over the years but can safely say my Tusting bags are the highest quality I own. I bought one and soon bought another 2 just a few weeks later - the quality is that good.
The customer service is really like no other brand. They email personally back if you have any queries and I was able to make a bespoke bag in the leather colour of my choice - the communication was fantastic and I got my bespoke bag in under a week!
They are my favourite brand.

17 mars 2026
Omdöme utan inbjudan
Logotyp för TUSTING

Svar från TUSTING

Jules, thank you for such a great review - it's lovely to get your happy feedback, and we really appreciate your words, which are very helpful for those wondering if they should give us a go, thank you.

Betygsatt 5 av 5 stjärnor

Absolute Quality

I ordered a credit card holder for my son as a Christmas present ...its absolutely stunning ...I had his initials put on which look incredible..such a lovely company and amazing service

16 december 2025
Omdöme utan inbjudan
Logotyp för TUSTING

Svar från TUSTING

Thank you very much for the kind words. We're delighted to hear the cardholder is a great success, and we really appreciate you taking the time to share your satisfaction with your shopping experience, thank you.

Betygsatt 5 av 5 stjärnor

perfect purse

I needed a new purse, a small one. I went straight to Trusting as I have a bag of theirs which is fabulous. They had the perfect little purse in a perfect green. ordering was simple, delivery on time. product as described. Exceptionally well made. A beautiful thing to have in my hands every day.

16 december 2025
Omdöme utan inbjudan
Logotyp för TUSTING

Svar från TUSTING

Thanks so much for sharing your lovely review, we really appreciate you taking the time to leave it, and are delighted that you love your new purse!

Betygsatt 5 av 5 stjärnor

My beautiful Rex bag is my first…

My beautiful Rex bag is my first purchase from Tusting and it is simply stunning. The quality of the material used and craftsmanship is superb. My bag is a joy to carry around, holds everything I need and looks very stylish indeed. I will certainly be purchasing more items from Tusting in the future and cannot recommend the Company highly enough.

1 november 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Understated class …

If you like understated beautiful quality handbags that exudes class then look no further than tusting, the staff were more than helpful too , highly recommended

1 november 2025
Omdöme utan inbjudan
Logotyp för TUSTING

Svar från TUSTING

Thank you for the great recommendation, Stephen. This sums up exactly how we hope our customers will feel about shopping with us, and we truly appreciate you taking the time to share it.

Betygsatt 5 av 5 stjärnor

New Briefcase

I recently commissioned a bespoke briefcase for myself after a significant work milestone. I researched multiple options beforehand and became inspired while learning more about Tusting both their history and their process. I was fortunate to be able to create a custom piece together with their incredible team and go through the journey. Now that my briefcase has arrived, words cannot describe the finished product/new family member. The beauty, quality and craftsmanship are outstanding and I know that it will only look even better with use. A big thanks to the team at Tusting from across the pond! I cannot recommend them enough!

17 november 2025
Omdöme utan inbjudan
Logotyp för TUSTING

Svar från TUSTING

Johannes, thank you so much for taking the time to leave your review. We loved bringing your bespoke requirements to life and are delighted to know that you are so happy with the result - that's exactly what we aim for.

Betygsatt 5 av 5 stjärnor

Wonderful bag wonderful company!

I firstly rang up to ask advice on two bags, such wonderful customer service and so helpful.
I then made my decision and purchased online, the bag is such high quality and craftsmanship I am delighted with it I am already eyeing up my next purchase. Great to support a UK business too.

20 oktober 2025
Omdöme utan inbjudan
Logotyp för TUSTING

Svar från TUSTING

Ahh, thank you so much, Kim, we're delighted you found us and that you enjoyed your shopping experience with us! We hope to welcome you back again very soon.

Betygsatt 5 av 5 stjärnor

Gorgeous bag

Saw this range of bags on an online article. Was looking for a burgundy crossbody bag and found one in the Tusting range. I had never heard of the brand but loved the look of their products. I was delighted with the bag I purchased. Excellent service and I am using my gorgeous new bag regularly.

4 november 2025
Omdöme utan inbjudan
Logotyp för TUSTING

Svar från TUSTING

Thank you, Kirsty! We're delighted you found us and so pleased that you are enjoying your new bag and the service you received. We hope to see you back with us again soon!

Betygsatt 5 av 5 stjärnor

Superb quality and customer service

I am really pleased with my Tusting handbag. It manages to be both outstanding and discreet at the same time. The leather is smooth and beautiful and the bag is expertly made inside and out. The delivery was so quick and my bag was very well packed. I am looking forward to ordering another one.

14 oktober 2025
Omdöme utan inbjudan
Logotyp för TUSTING

Svar från TUSTING

Thank you so much for taking the time to leave your lovely review, Ellen. We're delighted you are pleased with the bag and your shopping experience with us. We look forward to welcoming you back soon!

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