An easy process adding my new blue badge to a different car. Deleting my old car was easy had no issues at all. Also a quick reply to my application.
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Application by phone was easy once all required details were assembled. Personal chat with Rory was a great help too. I had difficulty doing this on the PC
Företaget har svarat
Full of mercenaries trying to rip you off. I went through the tunnel and forgot to pay, no problem my mistake. I then receive a letter saying I was sent 2 previous letters (I had received nothing) and... Se mer
Företaget har svarat
Blue badge applaction Excelent service from tyne tunnels Staff always promt reply to emails Thank you once again REGARDS ANN
Företaget har svarat
Företagsinformation
Skrivet av företaget
TT2 Ltd. operates the Tyne Tunnels as a toll road. They are managed by the North East Combined Authority (NECA). The Bylaws, which are approved by the Department for Transport, regulate the Tunnels.
Kontaktuppgifter
TT2 Limited, Administrative Building, NE28 0PD, Tyne and Wear, Storbritannien
- 01915740031
- Contact form contact via our website
- www.tt2.co.uk
4,5
Utmärkt
4 tn omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 81 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
We live in a time of Tyrants who will…
We live in a time of Tyrants who will do what ever they can to fine you.
Why no toll booths? why no automated payment options. other countries charge toll automatically, but in the great British Islands, how would they fine you if paid at a booth on the day, or charged automatically. No reminders, if you forget fine you... Thugs, earn millions in fines, yet the country is broke, the roads are a joke...
2 maj 2026
Omdöme utan inbjudan
Svar från Tyne Tunnels
Hi Talib,
We are sorry to hear about your experience. The toll booths were removed in November 2021 to allow for open road tolling. This has brought many benefits and increased usage of the Tyne Tunnels. We offer a wide variety of methods to pay toll, including automated payment options when using a Pre-Paid Account.
Please find more ways to pay toll via this link https://www.tt2.co.uk/how-do-you-want-to-pay/
The Tyne Tunnels have one of the lowest non-compliance rate in the UK.
TT2 Customer Experience Team
Svar från Tyne Tunnels
Hi Helen,
We appreciate your review. It is great to hear you found your exemption renewal process prompt.
TT2 Customer Experience Team
Couldn’t have been any easier to make…
Couldn’t have been any easier to make the application. Response certainly a lot faster than 14 days indicated.
30 april 2026
Omdöme utan inbjudan
Svar från Tyne Tunnels
Hi Jennifer,
Thank you for your review. We are pleased to hear you found your exemption application easy to complete. Our team is always working hard to provide a quick service.
TT2 Customer Experience Team
Well done TT2
I found the staff at TT2 very helpful with my exemption account. They guided me through the procedure to renew my blue badge exemption. Thank you all.
Mrs Heather Robertson.
30 april 2026
Omdöme utan inbjudan
Svar från Tyne Tunnels
Hi Heather,
Thank you for your review. We are pleased to hear our team was able to assist you with your exemption renewal application. Our team is always working hard to provide a positive experience.
TT2 Customer Experience Team
Great service with easy to navigate…
Great service with easy to navigate website and friendly staff.
30 april 2026
Omdöme utan inbjudan
Svar från Tyne Tunnels
Hello,
Thank you for your review. We are pleased to hear you found our website easy to navigate. Our team is always working hard to provide a positive experience.
TT2 Customer Experience Team
Super fast and easy to use :)
30 april 2026
Omdöme utan inbjudan
Svar från Tyne Tunnels
Hi Emma,
We appreciate your review. Our team is always working hard to provide a quick and easy service.
TT2 Customer Experience Team
TT2 are always so helpful
TT2 are always so helpful, supportive and efficient. I wish all British service-providers could follow their example…
30 april 2026
Omdöme utan inbjudan
Svar från Tyne Tunnels
Hello,
Thank you for your review. We are happy to hear our team was able to assist you with your enquiry. Our team is always working hard to provide an efficient service.
TT2 Customer Experience Team
As a first time user and we were using…
As a first time user and we were using a rental there was a bit of mix up with payment but customer support helped us sort it all out.
Thank you
3 april 2026
Omdöme utan inbjudan
Svar från Tyne Tunnels
Hi Amanda,
We appreciate your review. It is great to hear our team was able to
assist you with your enquiry.
TT2 Customer Experience Team
Always a great service and fast…
Always a great service and fast response 👍
29 april 2026
Omdöme utan inbjudan
Svar från Tyne Tunnels
Hi Chris,
We appreciate your review. It is great to hear our team is able to assist you with your enquiries.
TT2 Customer Experience Team
Send off all necessary documents and…
Send off all necessary documents and messaged back promptly
28 april 2026
Omdöme utan inbjudan
Svar från Tyne Tunnels
Hi Malcolm,
Thank you for your review. Our team is always working hard to provide a positive experience.
TT2 Customer Experience Team
So straitfoward easy pysy
So straitfoward easy pysy. The phone call i made with an enquiry was handled soooo well the guy on the phone was super efficient. Thank you
29 april 2026
Omdöme utan inbjudan
Svar från Tyne Tunnels
Hello,
Thank you for your review. We are pleased to hear you found your exemption application process easy. Our team is always working hard to provide an efficient service.
TT2 Customer Experience Team
Tt2 exemptions
I suddenly became aware that I could get an exemption of the tt2 tolls due to my disability and having a blue badge, I applied and today have been accepted, no fuss no bother
29 april 2026
Omdöme utan inbjudan
Svar från Tyne Tunnels
Hello,
We appreciate your review. Our team is always working hard to provide a positive experience.
TT2 Customer Experience Team
Telephone call was handled very well…
Telephone call was handled very well and a great outcome regarding Blue Badge exemption,Thankyou for all your help.
28 april 2026
Omdöme utan inbjudan
Svar från Tyne Tunnels
Hi Dale,
Thank you for your review. Our team is always working hard to provide a positive experience.
TT2 Customer Experience Team
Great and easy efficient service to…
Great and easy efficient service to renew.
28 april 2026
Omdöme utan inbjudan
Svar från Tyne Tunnels
Hi Frederick,
We appreciate your review. It is great to hear you found your exemption renewal application easy to complete. Our team is always working hard to provide a positive experience.
TT2 Customer Experience Team
Svar från Tyne Tunnels
Hi Margaret,
Thank you for your review. We are glad to hear our team was able to assist you with your enquiry.
TT2 Customer Experience Team
Except certificate
They sent a reminder and delt with the renewal quickly and efficiently
27 april 2026
Omdöme utan inbjudan
Svar från Tyne Tunnels
Hello,
We appreciate your review. It is great to hear you found your exemption renewal process quick. Our team is always working hard to provide an efficient service.
TT2 Customer Experience Team
staff were extremely helpful
staff were extremely helpful and informative and kept me updated on my application,I can not thank them enough, thank you
24 april 2026
Omdöme utan inbjudan
Svar från Tyne Tunnels
Hi Larry,
Thank you for your review. We are happy to hear our team was able to assist you with your exemption application. Our team is always working hard to provide a positive experience.
TT2 Customer Experience Team
My wife had a seizure and was rushed to…
My wife had a seizure and was rushed to hospital and I forgot to pay the toll that day. I disputed this 3 times and although I was unsuccessful they put my fine up after stating this would not increase whilst I appealed. During this time period I was sent another 2 fines, when checking the dates of the journeys were not showing in my app and I had money in to cover them. I rang them up and they accepted it was a mistake, what if I had not rang and went ahead and paid these, I can see online now there was an app glitch that day. It seems they are able to make mistakes and send threatening letters out yet the people using the tunnel can not. Avoid at all costs.
27 februari 2026
Omdöme utan inbjudan
Svar från Tyne Tunnels
Hi Michael,
We are sorry to hear about your experience. To ensure that customers are treated consistently, fairly, we have a three stage appeals process and complaints process. This allows customers to have multiple assessments of their case. We are happy to see in this instance that the correct outcome was reached.
If you have any further questions you can contact our team at 0191 574 0031
TT2 Customer Experience Team
Great that my disabled pass has been…
Great that my disabled pass has been approved again many thanks 😊
23 april 2026
Omdöme utan inbjudan
Svar från Tyne Tunnels
Hi Keith,
Thank you for your review. Our team is always working hard to provide a positive experience.
TT2 Customer Experience Team
I applied for a blue badge exemption
I applied for a blue badge exemption , it was straight forward and lightning fast. Like I was speaking to someone on a phone grate service thank you
23 april 2026
Omdöme utan inbjudan
Svar från Tyne Tunnels
Hi Kay,
We appreciate your review. It is great to hear you found your exemption application straightforward. Our team is always working hard to provide a positive experience.
TT2 Customer Experience Team
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
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Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.