Turns out the Tyne Tunnels website is smarter than I am! In my infinite wisdom, I removed my old car from my account *before* adding the new one... apparently the wrong way round. Thankfully,... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Honestly the young man i spoke to was very patient with me as I was having trouble with my phone . He was very thoughtful and polite during our conversation, a wonderful employee in my opinion.
Företaget har svarat
Application by phone was easy once all required details were assembled. Personal chat with Rory was a great help too. I had difficulty doing this on the PC
Företaget har svarat
Applied for blue badge exemption. After the time of 14 days approximately I phoned today 03/06/26 to enquire of progress. I spoke to staff member David who looked into my account and informed me t... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
TT2 Ltd. operates the Tyne Tunnels as a toll road. They are managed by the North East Combined Authority (NECA). The Bylaws, which are approved by the Department for Transport, regulate the Tunnels.
Kontaktuppgifter
TT2 Limited, Administrative Building, NE28 0PD, Tyne and Wear, Storbritannien
- 01915740031
- Contact form contact via our website
- www.tt2.co.uk
4,6
Utmärkt
4 tn omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 81 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
As a blue badge holder this permit from…
As a blue badge holder this permit from TT2 is so very helpful. They are very helpful and professional and I highly recommend them
Kindest Regards
Andrew
11 mars 2026
Omdöme utan inbjudan
Svar från Tyne Tunnels
Hi Andrew,
Thank you for your review. Our team is always working hard to provide a helpful service.
TT2 Customer Experience Team
Stunning service
11 mars 2026
Omdöme utan inbjudan
Svar från Tyne Tunnels
Hi Ian,
Thank you for your review. Our team is always working hard to provide a positive experience.
TT2 Customer Experience Team
OK if your not disabled
Worked well but uploading copies of Blue badge and utility bill not easy at 83 and disabled.
10 mars 2026
Omdöme utan inbjudan
Svar från Tyne Tunnels
Hi Leslie,
We appreciate your review. Our team is always working hard to provide a positive experience, we are thankful for your feedback.
TT2 Customer Experience Team
First time I have driven through the…
First time I have driven through the tyne tunnel. There were roadworks and I saw no signs about paying a toll. Perhaps I am a bit simple ! Anyway i then get a letter demanding £35 which I paid. If this were an honest company they would have far clearer signs and maybe even send a letter to prompt someone who has genuinely made a mistake to go online and pay the toll. Then by all means fine them after that. This is clearly a system designed to rob unsuspecting people and be a profit generator. They should publish how much money they collect in these fines. Whatever they say, the signage is clearly not adequate. They could obviously make it better but will choose not to do so as it is a money generator.
22 februari 2026
Omdöme utan inbjudan
Svar från Tyne Tunnels
Hello,
We are sorry to hear about your experience. When traveling through the Tyne Tunnels a payment for toll is due by midnight the following day. The timeframe for payment is set in the Tyne Tunnel Bylaws, which are governed by Central Government. This timeframe is set to encourage the lowest non-compliance rate possible.
All signage across our site is checked regularly and is in line with the Traffic Signs Manual.
TT2 Customer Experience Team
Renewal form very easy for seniors
As a senior of 82yrs old the renewal form was very easy to fill in. Plus, the acceptance of the form and final decision came back to me very quickly…..no hanging around wondering. Thank you.
22 februari 2026
Omdöme utan inbjudan
Svar från Tyne Tunnels
Hi Isabell,
Thank you for your review. We are pleased to hear you found your exemption renewal application easy to complete. Our team is always working hard to provide a quick service.
TT2 Customer Experience Team
Very fast in actioning the exemption
Very fast in actioning the exemption
6 mars 2026
Omdöme utan inbjudan
Svar från Tyne Tunnels
Hi Steve,
We appreciate your review. It is great to hear you found your exemption application process quick. Our team is always working hard to provide a positive experience.
TT2 Customer Experience Team
Great customer service
Great reminder service. Approvals arranged quickly and with minimum fuss. Perfect.
5 mars 2026
Omdöme utan inbjudan
Svar från Tyne Tunnels
Hi Margaret,
Thank you for your review. Our team is always working hard to provide a positive experience.
TT2 Customer Experience Team
Very easy to apply on line and really …
Very easy to apply on line and really quick issuing your disability number and voucher
3 mars 2026
Omdöme utan inbjudan
Svar från Tyne Tunnels
Hi Christine,
Thank you for your review. We are glad to hear you found your exemption application easy to complete. Our team is always working hard to provide a positive experience.
TT2 Customer Experience Team
I dealt with Siobhan who changed over…
I dealt with Siobhan who changed over the blue badge exemption from my Wife’s name to mine. She was very helpful & is a credit to TT.
5 mars 2026
Omdöme utan inbjudan
Svar från Tyne Tunnels
Hi Brian,
We appreciate your review. It is great to hear Siobhan was able to assist you with your exemption application. Our team is always working hard to provide a positive experience.
TT2 Customer Experience Team
company great for renewing my disable…
company great for renewing my disable pass. Timely reminders and easy renewal process
2 mars 2026
Omdöme utan inbjudan
Svar från Tyne Tunnels
Hi Mr Jones,
We appreciate your review. It is great to hear you found your exemption renewal application easy to complete.
TT2 Customer Experience Team
Blue badge excemsion
Never had a problem on the odd occasion i have rang for my own piece of mind who ever I've spoken to its been 200 percent +
4 mars 2026
Omdöme utan inbjudan
Svar från Tyne Tunnels
Hi Henry,
Thank you for your review. Our team is always working hard to provide a positive experience.
TT2 Customer Experience Team
TT Exemption advise
Got e mail reminding me that I need to renew my exemption.
Fill in form (very easy to do).
Couple of days later, informed that exemption renewed.
Thank you.
4 mars 2026
Omdöme utan inbjudan
Svar från Tyne Tunnels
Hi Emmanuel,
Thank you for your review. We are pleased to hear you found your exemption renewal application easy to complete. Our team is always working hard to provide a positive experience.
TT2 Customer Experience Team
Brilliant Saff
Very helpful,polite and extremely patient when attending to me.
2 mars 2026
Omdöme utan inbjudan
Svar från Tyne Tunnels
Hi Maurice,
We appreciate your review. It is great to hear our team was able to assist you with your enquiry.
TT2 Customer Experience Team
Huge thanks to Caitlyn this morning
Huge thanks to Caitlyn this morning. They helped me, very patiently and speedily, to reconnect my car to my account (the connection was lost when the garage servicing my car put it on their account for ease of collection and delivery). Five stars all round, thanks!
4 mars 2026
Omdöme utan inbjudan
Svar från Tyne Tunnels
Hi Nyree,
Thank you for your review. We are glad to hear Caitlyn was able to assist you with your account. Our team is always working hard to provide a positive experience.
TT2 Customer Experience Team
Well presented and helpful.a very quick…
Well presented and helpful.a very quick response.thank you
26 februari 2026
Omdöme utan inbjudan
Svar från Tyne Tunnels
Hi John,
Thank you for your review. We are happy to hear our team was able to assist you with your enquiry. Our team is always working hard to provide a quick service.
TT2 Customer Experience Team
Brilliant service
Applied. On-line on Friday
TT2 confirmed and ticket issued on Sunday
Approved and accepted on Tuesday!
Excellent service very well done!
5 stars easily!
3 mars 2026
Omdöme utan inbjudan
Svar från Tyne Tunnels
Hi Roy,
Thank you for your review. Our team is always working hard to provide an efficient service.
TT2 Customer Experience Team
blue badge renewal
Whilst renewing blue badge exemption one part i couldn't fulfil so I phoned and was greeted by a very cheerful male who talked me through it in just a few minutes. Very pleasant experience.
27 februari 2026
Omdöme utan inbjudan
Svar från Tyne Tunnels
Hello,
We appreciate your review. It is great to hear our team was able to assist you with your exemption application. Our team is always working hard to provide a positive experience.
TT2 Customer Experience Team
Setup to give PCNs to unsuspecting…
Setup to give PCNs to unsuspecting first-time users without appeal
2 februari 2026
Omdöme utan inbjudan
Svar från Tyne Tunnels
Hi Graziano,
We are sorry to hear about your experience. When travelling through the Tyne Tunnels a payment for toll is due by midnight the following day. This can be paid using a number of different methods including on our website, via our app, over the automated telephone line or through a PayPoint location. The timeframe for payment is set in the Tyne Tunnel Bylaws which are governed by Central Government.
If you feel you have wrongfully been issued an Unpaid Toll Charge Notice, you can appeal your charge up to 3 times via the link below.
https://www.tt2.co.uk/pay-an-unpaid-toll-charge-notice-utcn/appeals-best-practices/
TT2 Customer Experience Team
Svar från Tyne Tunnels
Hi Brian,
Thank you for your review. Our team is always working hard to provide an efficient service.
TT2 Customer Experience Team
I always get a First Class service…
I always get a First Class service -and support - from TT2 when it comes to renewing my pass with them.
2 mars 2026
Omdöme utan inbjudan
Svar från Tyne Tunnels
Hi Derek,
We appreciate your review. Our team is always working hard to provide a positive experience.
TT2 Customer Experience Team
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.