I won an Instagram competition on 27th July - I still haven’t received my prize and it’s 7th October. The customer service is awful - I have had to chase and chase. They didn’t bother to apologise til... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Ordered 2 crystal ice buckets, arrived quickly, well packaged with absolutely beautiful care and style that was greatly appreciated upon opening. Full tacking given and this had an option to divert to... Se mer
I decided to shop at Truly for the first time ! The online ‘chat’ was most helpful , and the parcel arrived promptly. I am thrilled with everything , particularly the tumblers - just perfect for G&... Se mer
Företaget har svarat
When you order things on line, my experience, to date, has been somewhat hit and miss ... imagine how delighted and surprised I was to receive an order that actually exceeded my expectations ... the d... Se mer
Företaget har svarat
Företagsinformation
- Klädbutik
- också i
- Babyklädesbutik
- Butik för modeaccessoarer
- Damklädesbutik
- Dekoration- och inredningsbutik
- Herrkläder
Skrivet av företaget
Welcome to Truly. Thoughtful products, led by your style. Hand-picked for you by people like you. Free Delivery and Free Returns for UK orders over £85.
Kontaktuppgifter
Fieldhouse Lane, SL7 1LS, Marlow, Storbritannien
- help@truly.co.uk
- www.truly.co.uk
4,2
Bra
251 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 33 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från Truly
Good Afternoon Rebekah,
Thanks so much for this lovely review, so glad you had a good experience at Truly.
Take Care
Truly
Great shopping experience
Great shopping experience, quality products and delivered within 1 business working day, what more could you ask for! Definitely recommend and will keep an eye out for their new ranges
11 maj 2021
Omdöme utan inbjudan
Svar från Truly
Hi Marcus,
Thanks for taking the time to write us this fab review!
So glad you had a great experience at Truly and hope you shop again with us soon.
Take Care
Truly
Svar från Truly
Hey Tim,
So glad you are loving the silk nightdress and thanks for taking the time to write us this review.
Thanks
Very good service and lovely product
5 maj 2021
Svar från Truly
Hi Susan,
Thanks for the fab review and we are so glad you are enjoying you cashmere jumper.
Take Care
Fast delivery
4 maj 2021
Svar från Truly
Hey Camilla,
Thanks for leaving us this review, we really appreciate it.
Take Care
Truly wonderful shop
Cashmere socks arrived quickly and are everything I was expecting. Truly (pun intended) wonderful little shop. I’ll definitely be returning.
3 maj 2021
Omdöme utan inbjudan
Svar från Truly
Hi Val,
Thanks for this fab review and so glad that you are loving our cashmere socks.
Take Care
Came across this website by looking for…
Came across this website by looking for bamboo bedding, exceptional website, kept me informed with delivery dates & times.
Absolutely luxurious to sleep..you even get a little bag to keep them in. Just lovely 😊
2 maj 2021
Svar från Truly
Hi Julia,
What a lovely review, thanks for taking the time to write it.
So glad that you are loving our website and product.
Take Care
Great quality gin glasses
Great quality gin glasses. Bought them as a moving in gift but we were tempted to keep them for ourselves! Simple purchase process. Highly recommend!
2 maj 2021
Svar från Truly
Hey Bethany,
So glad that you love the gin glasses, hope the gift went down well and thanks for taking the time to write us this review.
Take Care
Quick, cute, easy
I bought a blazer and cami from truly! I love them both, they are true to size and really nice quality staples. Will look forward to getting any future staples from here
16 april 2021
Svar från Truly
Hi Paula,
Thanks for this fab review, we really appreciate it and so glad you love the silk cami and blazer.
Take Care
Beautiful Silk products and very…
Beautiful Silk products and very efficient staff.
Great service.
16 april 2021
Svar från Truly
Hi Sandie,
Thanks for this lovely review and so glad you have a great experience shopping at Truly.
Take care
Good product and good customer service!
I got my item on time (a black leather motorcycle jacket) and I was happy with it but the largest one was not big enough. Return was speedy, and I will keep ordering from Truly. Good product and good customer service!
16 april 2021
Svar från Truly
Hi Cal,
Thanks for taking the time to write us this review and whilst the product wasn't quite right we are glad you had a good experience with Truly.
Thanks
Absolutely beautiful product
Absolutely beautiful product, well packaged, arrived really fast and great customer service.
12 april 2021
Svar från Truly
Hi Maria,
Thanks for taking the time to write us this review, we really appreciate the feedback and hope you are still loving the Coupes!
The item arrived within the estimated…
The item arrived within the estimated time, well packaged and well presented. The silk was of good quality and the shade of pink was just lovely, so complimentary. I am so pleased with my purchase.
10 april 2021
Svar från Truly
Good Morning Shirley,
Thank you for taking the time to leave us this review and we are so glad that you are a fab of the cami.
Take Care
Truly
Jumpsuit
The ordering process was easy and delivery was very quick. Unfortunately the item was too big for me. I am 5ft 2ins and the proportions of the jumpsuit just didn't work for me.
It was easy to return the item and I await a refund.
10 april 2021
Svar från Truly
Good Morning Mrs Telfer,
Firstly thank you for taking the time to write us a review, and secoundly whilst its a shame the jumpsuit wasnt quite right for you we hope that you might find something else you'd love from Truly in the future :)
Really beautiful product
Really beautiful product, but there is a lot of wastage in the packing - this VAST cardboard box for a tiny beanie!
10 april 2021
Svar från Truly
Hi Antonella,
Thank you for taking the time to write us a review and so glad you love the beanie!
I have passed your packaging feedback onto the team to take a look into.
Take Care!
Love the website and I am very happy…
Love the website and I am very happy with my purchase. Packaging all recyclable and products exactly as shown on website
10 april 2021
Svar från Truly
Good Morning Annette,
What a lovely review, thank you!
So glad you had a good experience and we hope you will come back and visit the website again.
Take Care
Svar från Truly
Good Morning Catherine,
So glad that you had a great experience with Truly and hope you find something else you love i the future.
Take Care!
Really lovely dress
Really lovely dress, fully lined. Very pleased with it. Just need some sun!
9 april 2021
Svar från Truly
Hi Linda,
Thank you for taking the time to write us this review.
We are a little confused as its a 1 star but the reviews seems like you are loving the dress.
If there is anything we can do to fix this star rating then please contact our customer service team.
Take Care
Truly
Svar från Truly
Hi Kath,
Thank you for taking the time to write us a review and we are so glad you had a great experience with Truly. Hope that you are still loving the Tumblers!
Brilliant fit with the trousers and…
Brilliant fit with the trousers and speedy delivery.
9 april 2021
Svar från Truly
Good Morning Donna,
Thanks for the fab review and so glad the hareem joggers are a great fit.
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