Tropical Sky Omdömen 

916
TrustScore 4.5 av 5

4,6

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Holly was amazing above and beyond.She worked so hard working on our holiday. She put so much thought and effort into it and listend to what we wanted and offered the perfect bespoke package. If you... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Another fabulous holiday booked with Tropical Sky. Roisin worked with us to craft the perfect ttrip to Cambodia & Vietnam. Fourth time to Asia with Tropical Sky and can't recommend them enough. Exc... Se mer

Företaget har svarat

Betygsatt 2 av 5 stjärnor

Booked 2 weeks in Seychelles In February with this company, not cheap, also never told us about the Travel Authorisation fee you have to do 10 day's before you are due to arrive. until we had paid dep... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Just booked our holiday through tropical sky with Katie Guy. Customer service was excellent even after asking for endless quotes and tweaks, nothing was too much trouble. Would definitely recommend... Se mer

Företaget har svarat

Företagsinformation


Kontaktuppgifter

4,6

Utmärkt

TrustScore 4.5 av 5

916 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 2 veckor

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,6

Alla omdömen

(916)

44 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Holly was amazing above and beyond.She…

Holly was amazing above and beyond.She worked so hard working on our holiday. She put so much thought and effort into it and listend to what we wanted and offered the perfect bespoke package. If you are going to Canada check out this company and ask for Holly. You wont regret it.

11 juli 2026
Omdöme utan inbjudan
Logotyp för Tropical Sky

Svar från Tropical Sky

Thank you for such a lovely 5 star review! Holly will be absolutely delighted to hear your kind words and we'll make sure she does. Putting together the perfect bespoke Canada holiday is exactly what we love to do at Canadian Sky and it's great to hear it all came together so well. Thank you for recommending us!

Betygsatt 5 av 5 stjärnor

Marie was brilliant

Marie was brilliant. Her experience and insight led to us enjoying one of the best holidays my family and I have ever had. The hotels she arranged for us, especially the Anduz West Hollywood, were excellent. I have no hesitation in recommending American Sky and Marie

22 juni 2026
Omdöme utan inbjudan
Logotyp för Tropical Sky

Svar från Tropical Sky

What a lovely 5 star review — thank you!
Marie will be thrilled to hear your kind words and we'll make sure she sees this. Thank you for recommending American Sky and we hope to help you plan your next trip very soon!

Betygsatt 5 av 5 stjärnor

Another fabulous holiday booked with Tropical Sky

Another fabulous holiday booked with Tropical Sky. Roisin worked with us to craft the perfect ttrip to Cambodia & Vietnam. Fourth time to Asia with Tropical Sky and can't recommend them enough. Excellent value and so well looked after. If you're looking to go to Asia, look no further than Roisin at Tropical Sky

7 mars 2026
Omdöme utan inbjudan
Logotyp för Tropical Sky

Svar från Tropical Sky

Thank you for your wonderful 5 star review! Cambodia and Vietnam is a fabulous combination and we're so pleased Roisin was able to create the perfect trip for you. Your continued loyalty and recommendation mean a great deal to us at Tropical Sky. Best wishes.

Betygsatt 5 av 5 stjärnor

Would give 7 stars if I could

Roisin Carbery was our travel consultant and she took care of everything. No matter how many questions or requests we came with, she took care of everything. Our stay in South Africa was top notch and everything that was booked, ran very smoothly. The accomodation and travel partners used, were perfect. Pumba Bush reserve is a must for safari. Words cannot express how amazing this place is. Thank you Roisin for booking us a 7 star holiday!

8 juni 2026
Omdöme utan inbjudan
Logotyp för Tropical Sky

Svar från Tropical Sky

We'll take 7 stars! Thank you for such a glowing review. We're so pleased your South Africa trip exceeded your expectations and that Roisin was able to take care of every detail along the way. We agree that Pumba Bush Reserve really is something special and is a must for a safari. Roisin will be absolutely delighted to read this!
All the best.

Betygsatt 5 av 5 stjärnor

Top service from Katie

Just booked our holiday through tropical sky with Katie Guy. Customer service was excellent even after asking for endless quotes and tweaks, nothing was too much trouble.
Would definitely recommend and we’ll be using again when the time comes for sure.

22 juni 2026
Omdöme utan inbjudan
Logotyp för Tropical Sky

Svar från Tropical Sky

Thank you for your lovely 5 star review! Getting the holiday just right takes time and we're pleased Katie was able to work through all the quotes and options with you. She'll be delighted to hear your feedback. We hope you have a brilliant holiday and we look forward to helping you again when the time comes!

Betygsatt 5 av 5 stjärnor

Deliver what they promise

Booked twice now with tropical sky. Very efficient, good communication and both holidays have gone exactly as planned without any problems

7 juni 2026
Omdöme utan inbjudan
Logotyp för Tropical Sky

Svar från Tropical Sky

Thank you for your lovely 5 star review and for choosing Tropical Sky for the second time! We're pleased to hear both holidays went exactly as planned and that you found us easy to deal with throughout. We look forward to helping you plan your next trip!

Betygsatt 5 av 5 stjärnor

Katie Guy at Tropical Sky has been exceptional!

Katie Guy at Tropical Sky has been helping find us the perfect Caribbean escape each February for the last few years. Katie provides us with exceptional customer service, nothing is too much trouble, she searches for endless options whilst taking into account our very specific requirements, answering thousands of our questions along the way and displaying the patience of a saint whilst we decide! We are truly thankful for her expertise and professionalism and would not hesitate to recommend Tropical Sky. Thank you Katie!

29 maj 2026
Omdöme utan inbjudan
Logotyp för Tropical Sky

Svar från Tropical Sky

What a lovely review — thank you! Katie will be absolutely delighted to read this and we'll make sure she does. Finding the perfect Caribbean holiday year after year is no small task, so it's wonderful to hear her patience and expertise have made such a difference. We look forward to helping you plan your next trip! Best wishes.

Betygsatt 5 av 5 stjärnor

Our Dream Holiday to Kenya

We booked our first ever long haul holiday to Kenya last summer to depart in Feb 2026. Amanda looked after us through the whole booking process and was absolutely amazing. Her knowledge of Kenya meant she was able to give us ideas and recommendations of ways to build our holiday into the fantastic experience it was. No question from me was too silly, and trust me there were a lot of questions as I'm an over thinker! but she was happy to talk me through everything. When my husband and i got home and reviewed our holiday together we both agree it was so stress free, we felt fully supported (which was really important to us) and just an amazing experience. Every thing just worked perfectly, from the drivers for our airport transfers, the extremely knowledgeable Gamewatchers drivers we had for our trips in Nairobi, the hotels we stayed in and of course the main star of the show, Kenya and the welcome we received where ever we went. We will only book with Tropical Sky now going forward and thank you so much Amanda, we will be in touch soon for the next one!

2 februari 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Maldives Wedding & Honeymoon

Katarzyna was absolutely brilliant throughout the whole process. We planned our wedding and honeymoon to the Maldives, and the service was second to none.
From the very start, Katarzyna was incredibly supportive, finding us a great range of options which met all of our criteria. Then following travel disruption in the Middle East (where we were due to layover), Katarzyna was excellent in helping up find an alternative route and ensuring we were kept updated and informed throughout the build up.
We’d highly recommend Tropical Sky, and will definitely use them again!

13 april 2026
Omdöme utan inbjudan
Logotyp för Tropical Sky

Svar från Tropical Sky

What a wonderful 5 star review — and congratulations on your wedding! We're so pleased that your Maldives honeymoon was everything you hoped for. Katarzyna will be thrilled to hear your kind words — we're glad she was able to find an alternative route around the Middle East disruption and keep you fully informed throughout. We wish you both a very happy future together and look forward to helping you plan your next holiday with Tropical Sky! Best Wishes.

Betygsatt 1 av 5 stjärnor

Really poor experience

We booked a family holiday last Christmas, our last together as a family as circumstances will be different very soon.
This was to be a memorable holiday of a lifetime in a 5* holiday complex in Mexico.
We were charged an awful lot yes it was Christmas but this is an expensive resort also.
On arrival, no sight of our booked car through them, eventually 2 hours later it arrived… we arrived at the resort it was evening now, but what we saw was stunning, until they showed us our room for 3 adults, everything was set up for 2 adults, the staff were querying our stay in this too as it was not normally for 3 adults, but they got us an extra bed, that squeezed into the room, you now had to hop from the balcony over the beds to the bathroom, an accident waiting to happen, really frustrated and upset, I spoke to the premier reception, yes we can be put in a bigger room, 3 times this size, but an extra bed added for an extra £3000 for the next 13 nights, we had already paid £15K, I spent a restless night unable to sleep and at first light contacted tropical sky, they said a resident agent will be in contact, well that never happened, we took the plunge as did not want our holiday ruined due to this company’s bad planning and paid the extra. We didn’t hear again form tropical sky until our return when we took action with our bank and still going through the process with HSBC and our solicitor as this company have lied at every turn, I keep every piece of information, and it was just as well, all we wanted back was the excess that we had to pay on site due to being sold a wrong size room at top dollar to tropical sky and since found out, that the holiday company work in sync with several hotels doing the same thing to several people, they are a poor company that prey on the vulnerable, they knew our situation and abused it, not a company to use lightly…
Tropical sky said they were in contact with us immediately and sent a resort agent, not true at all, I had to deal with this myself. I organised the upgrade to a fair bigger room, if you check on Hyatt.com the rooms are priced for preferential and non preferential, the nons had apparently smaller rooms, but this wasn’t the case, we were given a room at the very back of the hotel, no views of ocean. This room had to have a 3rd be put in, it was then a fire safety risk… we met other couples that had an adult son/daughter with them that booked through the main channel and had to have to rooms of this size as only 2 adults per preferential room, this company has duped us, and had lots of people now contact me as friends or not and shared similar experiences of this company…

16 december 2025
Omdöme utan inbjudan
Logotyp för Tropical Sky

Svar från Tropical Sky

Thank you for your feedback. We are sorry this trip did not meet your expectations, however we feel it is important to address a number of inaccuracies in your review. The room booked was clearly documented as suitable for three guests, with maximum occupancy stated on both your booking documentation, our website and the hotel's own website. We were in contact with you from the moment we received your email and our resort partner visited you at the hotel to assist. We would also like to clarify that you chose to upgrade to a Master Suite — several grades above your original Preferred Club Junior Suite — and given that this was peak Christmas period, we feel the hotel went above and beyond in offering a significantly discounted rate to accommodate you. We completely refute the suggestion that Tropical Sky operates any kind of arrangement with hotels to mis-sell rooms — this is simply not the case and we find this allegation deeply unfair. We have addressed all of these points with you directly. Tropical Sky has built its reputation over many years on transparency and integrity, and we stand fully behind our handling of this booking.

Betygsatt 5 av 5 stjärnor

Excellent holiday and service in Vietnam and Cambodia

From the first contact with Kevin Ryan I was impressed by his knowledge of our proposed trip. He helped us to customise our itinerary. After booking we had some health issues in our party and Kevins team helped us through that - postponing the trip.
We are now back from the trip and Tropical Sky and their partners Lux travel made a perfect trip for us - they were always responsive and helpful.
I can recommend this holiday and the Kevins team to anyone.

27 mars 2026
Omdöme utan inbjudan
Logotyp för Tropical Sky

Svar från Tropical Sky

Thank you so much for your lovely review - we're really glad to hear you had such a wonderful trip! We'd also like to say how sorry we were to hear about the health issues your party experienced — we hope everyone is now well. It's great to know that Kevin and the team were able to help you through that and get your trip rearranged. We always aim to make sure everything runs smoothly from start to finish and it's brilliant to hear that was the case. We look forward to helping you plan your next holiday with Tropical Sky soon! All the Best.

Betygsatt 5 av 5 stjärnor

I just want to say how amazing Tropical…

I just want to say how amazing Tropical Sky have been yet again. We have used them before and their sister company Canada Sky and felt it only right to use them again. The colleague we spoke to, Alexandra was brilliant. Since the start she has responded to emails effectively. She did a brilliant job putting together an itinerary which reflected exactly what we wanted. Other providers were only offering certain trips which were of no interest to us so it made sense to use Tropical Sky as they went above and beyond to tailor our trip to Japan based on what we wanted and not whatwas easy to do. The standard of hotels was excellent and all varied depending on the city we stayed in. It allowed us to get a good idea of the culture of each city based on this. Also, our trips were organised effectively and information was passed to me in a timely manner. All reps contacted me beforehand to ensure I knew the details and times. The flights, trains and transfers were all punctual and communicated clearly so this made our holiday run smoothly. I absolutely loved my holiday as it had everything we wanted at a competitive price and had no issues. We are already thinking of where to go next and using Tropical Sky will be the only option. Thank you for everything.

12 april 2026
Omdöme utan inbjudan
Logotyp för Tropical Sky

Svar från Tropical Sky

What a wonderful review — thank you so much! We're thrilled to hear your tailor-made Japan holiday was everything you hoped for and that Alexandra was able to put together an itinerary that truly reflected what you wanted. It's also lovely to hear you've used both Tropical Sky and Canadian Sky — your loyalty really does mean a great deal to us. We'll make sure Alexandra sees your kind words. We can't wait to help you plan your next adventure! Best Wishes.

Betygsatt 5 av 5 stjärnor

Thank you Marie for making every aspect…

Thank you Marie for making every aspect of our recent holiday a great experience.
The whole process was amazing from start to finish.
The cruise and hotels at various locations were all faultless and all at your recommentation.
We will be using you again.

12 april 2026
Omdöme utan inbjudan
Logotyp för Tropical Sky

Svar från Tropical Sky

What a lovely 5 star review — thank you! We're so pleased to hear that every aspect of your holiday went so well, from the cruise to the hotels. Marie will be thrilled to hear your kind words and we'll make sure she sees this. We look forward to helping you plan your next trip with Tropical Sky! Best Wishes.

Betygsatt 5 av 5 stjärnor

An exceptional holiday to celebrate my 60th

We had an exceptional holiday to Vietnam with Tropical Sky. We dealt with a lady called Alexandra who was brilliant! She really listened to my ideas and the types of experiences I wanted to have and changed/tweaked our itinerary countless times before we finally booked. However, it was worth the wait. The whole trip was seamless. Picked up ontime everytime; super comfortable cars; fantastic hotels; knowledgeable guides. The list goes on... I definitely recommend Tropical Sky and will absolutely use this company again.

15 mars 2026
Omdöme utan inbjudan
Logotyp för Tropical Sky

Svar från Tropical Sky

What a lovely review — and what a wonderful way to celebrate your 60th! We're so pleased your Vietnam holiday lived up to your expectations and that every detail went smoothly. Alexandra will be thrilled to hear your kind words — getting the itinerary right often takes time and patience and it sounds like it was well worth it. We hope you have many more special trips ahead and we'd love to help you plan the next one with Tropical Sky! Best Wishes and Happy Birthday!

Betygsatt 5 av 5 stjärnor

First time we used TS and defo won’t be…

First time we used TS and defo won’t be the last.

Marie was fab, very friendly, helpful and patient.

My husband and I are over the moon with our trip and look forward to booking with Marie again in the future

Thank you so much

17 mars 2026
Omdöme utan inbjudan
Logotyp för Tropical Sky

Svar från Tropical Sky

Thank you for such a lovely 5 star review! We're thrilled to hear you had such a great first experience booking with Tropical Sky and that Marie looked after you so well. We'll make sure she sees your kind words. We are delighted that you had an absolutely fantastic trip and we look forward to helping you plan and book your next holiday! Best Wishes.

Betygsatt 5 av 5 stjärnor

Katie Guy is such an asset to Tropical sky

Katie Guy is an absolute star!

On every single occasion we needed help or assistance nothing was too much for her
Katie made a very complicated itinerary turn into a seamless one
We would 100% use tropical sky again - Katie is such an asset to the company

Kindest regards Sonia loake

12 februari 2026
Omdöme utan inbjudan
Logotyp för Tropical Sky

Svar från Tropical Sky

Thank you so much, Sonia! This is such a lovely review to read — we'll make sure Katie sees this, she'll be really chuffed! It's great to hear she was able to take what sounds like a complex itinerary and make the whole process feel effortless. We look forward to helping you plan your next trip! All the Best😊

Betygsatt 5 av 5 stjärnor

Katie was amazing!

Katie was super helpful from my first emailed enquiry. She supplied us with lots of quotes, promptly, and when we spoke on the phone she was really friendly and couldn't do enough to help us find the perfect resort and package for our wedding. Would highly recommend Tropical Sky! ☺️

27 februari 2026
Omdöme utan inbjudan
Logotyp för Tropical Sky

Svar från Tropical Sky

Thank you for your wonderful 5 star review! We'll make sure Katie sees this — it's lovely to hear she made finding your perfect wedding resort and package such a smooth and enjoyable experience. Wishing you a truly special day and a fantastic holiday, and do get in touch if you need anything in the meantime. Best Wishes.

Betygsatt 5 av 5 stjärnor

Top Service

Katie from Tropical Sky not only provided us with a really competitive price, kept us updated at all times and responded to my various questions and queries almost immediately and without fail.

Went above and beyond normal service levels and it was a complete pleased to deal with her.

If the holiday matches the level of service received then it’s going to be a really great trip.

Highly recommended by us.

25 februari 2026
Omdöme utan inbjudan
Logotyp för Tropical Sky

Svar från Tropical Sky

Thank you so much for taking the time to leave such a 5 star lovely review! We'll be sure to pass your kind words on to Katie — it's great to hear she was so helpful throughout the booking process. We hope you have a fantastic holiday and look forward to hearing all about it! All the Best.

Betygsatt 1 av 5 stjärnor

Well I about to spend 12k plus with…

Well I about to spend 12k plus with Tropical Sky for a wedding package which I might as well have cut out the middle man and booked direct,all they are interested in is booking the holiday and flights surely a wedding package you should be able to pay for extras such as a photographer which is standard in a wedding package but we are having to spend loads of time trying to do this ourselves direct with the hotel as they are not bothered in the slightest,I am very disappointed with the level of care and service for this company and if was not for the fear of losing a large deposit I would book elsewhere,they don’t book your wedding they book a holiday and you have to do the rest
It has taken weeks to get our emails and queries answered,obviously planning a wedding abroad can be complicated that’s you book with a professional company to take that stress away
Very very disappointed with the care and service and will not use again!!
DONT KNOW WHO HARRY IS AND HAVE RECEIVED NO HELP IN THE ISSUE OVER PAYMENT AND SORTED OURSELVES,POOR SERVICE

5 februari 2026
Omdöme utan inbjudan
Logotyp för Tropical Sky

Svar från Tropical Sky

Thank you for sharing your feedback. We completely understand how planning a wedding abroad can feel overwhelming, and we sincerely apologise for any delays or confusion earlier in the process. I see that Harry was able to support you and resolve the issue, and it’s wonderful to hear that you feel confident and ready to enjoy your special holiday. Your kind words about Harry mean a lot to us—we agree, he is a true asset to our team! In the meantime, do come back if you need any more support or help. We hope you have a fantastic wedding and an unforgettable celebration! Best wishes.

Betygsatt 5 av 5 stjärnor

Excellent service

Excellent service , would highly recommend, 9 nights in Cancun , everything was superb- highly recommend.

15 januari 2026
Omdöme utan inbjudan
Logotyp för Tropical Sky

Svar från Tropical Sky

Thank you so much for your wonderful 5 star review! We're thrilled to hear that you had such a superb holiday to Cancun. Your recommendation means the world to us, and we hope to welcome you back for another memorable trip in the future. Best wishes.

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer