Laura was so friendly and professional in everything she did. Very helpful and knowledgeable about every part of our booking. Would love to have her next time that we are booking a holiday.
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The agent was very helpful nothing was to much trouble for her. Explained everything and made sure we understood. Very knowledgeable it the areas we were asking about. And her advice helped us make... Se mer
Företaget har svarat
Laura is a very professional and reassuring member of the travel house Neath. She always goes above and beyond to get deals within our budget. She's got a lot of knowledge on different countries and w... Se mer
Företaget har svarat
Laura found a apartment in London for us and met all our requirements fantastic service Laura was very patient and helpful.
Företagsinformation
Skrivet av företaget
Established in 1992, Travel House is a trusted, independent travel agency right on your high street, with 16 branches across South Wales dedicated to turning your travel dreams into reality. Whether you're dreaming of sun-soaked beach holidays, unforgettable cruises, family adventures, or guided tours, our experienced team is here to find the perfect holiday for you. As your one-stop travel shop, we offer an extensive range of services – from holidays and excursions to competitive currency rates, travel insurance, and holiday extras like airport parking and transfers. With our 0% interest monthly payment plans, you can spread the cost of your trip with ease, making your dream getaway more accessible than ever. Plus, all of our holiday packages are fully ATOL & ABTA protected, giving you complete peace of mind every step of the way. Enjoy a stress-free booking process with Travel House, where every detail is taken care of by us. Discover your next adventure at www.travelhouse.co.uk or contact your nearest branch today!
The Time Is Now
Skrivet av företaget
- Don’t Wait, THE TIME IS NOW!
- With our wide range of discount holidays, low deposits and payment plans, now is the time to book your dream getaway. Book your ABTA & ATOL protected holiday at the Travel House. The Time is Now.
Book With Confidence
ABTA & ATOL protected for your peace of mind.
All flight-inclusive package holidays on our website are financially protected by the ATOL scheme. This means that in the very unlikely event that something happens to us or one of our travel suppliers, you have comfort that you will be able to get home safely and won’t be stranded abroad and if you were yet to go on holiday, you’ll get a full refund.
Kontaktuppgifter
15 Angel Street, Neath, SA11 1RS, West Glamorgan, Storbritannien
- 01639636858
4,9
Utmärkt
257 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
The staff are always friendly & helpful
25 november 2025
Svar från Travel House - Neath
Thank you for your kind words , thank you for booking with us
Always a great experience booking with…
Always a great experience booking with Neath Travel House! Very friendly and knowledgeable staff and as long as you match online prices we'll always book with you.
25 november 2025
Svar från Travel House - Neath
Good Afternoon,
Thank you for your review! Always happy to help :)
Many Thanks,
Alice
Your staff are so helpful and always…
Your staff are so helpful and always check with the customer exactly what they want. I will always book with Travel House in the future
18 november 2025
Svar från Travel House - Neath
Hi Pauline,
Thank you for the wonderful review :). It was a pleasure booking your holiday!
Many Thanks,
Tasmyn
A great experience
Really well looked after. Eleri went through all the options of different river cruises that would suit us and helped us pick the ideal holiday
19 november 2025
Svar från Travel House - Neath
Thank you for your kind review, I'm so happy I could help you find the perfect River Cruise holiday.
Many thanks,
Eleri
Really helpful.very experienced…
Really helpful.very experienced staff.:would recommend staff in neath branch.
9 november 2025
Svar från Travel House - Neath
Thank you for your kind review its always a pleasure to book you both.
Kind regards,
Laura
Svar från Travel House - Neath
Thank you for your review.
Many thanks Laura
Great customer service
9 november 2025
Svar från Travel House - Neath
Thank you for your Kind review
Many thanks Travel House
Excellent service from Alice
Excellent service from Alice. She was pleasant, knowledge and professional.
Although travel insurance offered was unavailable for myself. Found another company easily, and at a reduced price.
6 november 2025
Svar från Travel House - Neath
Good Morning,
Thank you so much for your kind review! So glad I could help with booking up your holiday :)
Many Thanks,
Alice
Booking a cruise
Both Keira in the Neath Branch and Abby in Mumbles were very friendly and helpful. Made booking our holiday an easy experience.
5 november 2025
Svar från Travel House - Neath
Hi Jennifer , thank you so much or booking with us , I'm glad we got this booked for you
Svar från Travel House - Neath
Hi Helen , I'm Glad we were able to help , Thanks Kira
Booking made easy
Staff very welcoming when we entered the shop.
They showed professionalism when dealing with our cruise holiday request and were very patient when we were deciding on what grade cabin we wanted.
Would have no hesitation in recommending them to others when choosing a holiday.
24 oktober 2025
Svar från Travel House - Neath
Hi Elizabeth , Thank you for choosing to book with travel house, I'm glad we were bale to get this booked for you. Thanks Kira
Very helpful in there especially…
Very helpful in there especially Tasmyn, she went through everything with me and checked me in too, I’ve not been to a travel agency for years, but will definitely be going back there to book my holidays
25 oktober 2025
Svar från Travel House - Neath
Hi Karen,
Thank you so much for the amazing review!! Can't wait to see you again to book your next adventure.
Many Thanks,
Tasmyn
Staff were very helpful and friendly
Staff were very helpful and friendly, couldn't ask for more
24 oktober 2025
Svar från Travel House - Neath
Hi Michael,
Thank you so much for your wonderful review! I hope you have the best time on your holiday.
Many Thanks,
Tasmyn
Svar från Travel House - Neath
HI prices are live and can fluctuate at anytime
Kind Regards Laura
Excellent service as always.
Excellent service as always, the staff go out of their way to make sure we got the holiday we wanted.cant praise the staff enough.
24 oktober 2025
Svar från Travel House - Neath
Hi Alison thank you so much for your kind words , glad we are able to get what you wanted , Thanks Kira
All the staff were very helpful, thoughtful and considerate and handled the matter in a professional manner.
All the staff were very helpful,thoughtful and considerate and handled the booking in a professional manner.
12 oktober 2025
Svar från Travel House - Neath
Hello! Thank you for your lovely review - were so glad we could help!
- Alice :)
Very helpful friendly staff
Very helpful friendly staff. They make the booking process so easy. Im very computer friendly but it so nice to have the staff at the shop check everything and print the documents for you too.
Can’t fault them. Will always try to both with the Neath travel house from now on.
12 oktober 2025
Svar från Travel House - Neath
Hi Peter,
Thank you for the amazing review & thank you for coming back to book with us!!
Many Thanks,
Tasmyn
Svar från Travel House - Neath
Hi Leyton,
Thats no problem - Glad I could help!
Many Thanks,
Alice
Alice wos brilliant very helpful and…
Alice wos brilliant very helpful and the other girls were lovely too
8 oktober 2025
Svar från Travel House - Neath
Thank you for your lovely review! So glad I could help
Very helpful and a pleasant experience, good staff.
Experienced staff who can help people choose the correct holiday to suit them.
1 oktober 2025
Svar från Travel House - Neath
Thank you for your kind words , I'm Glad we were able to find something for you,
Many Thanks
Kira
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.