The gorseinon branch of Travel House are very patient with me as l am always finding a question for them to solve.They do this cheerfully and effectively for which I am very thankfull.
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
As always very attentive staff who listen to your holiday needs. Staff very polite and friendly and Gorseinon branch always clean and tidy.
We went into Gorseinon store not knowing where we wanted to go, Lindsey was very helpful and took time looking through about 10 different places with us before we decided what we wanted. Lindsey was v... Se mer
Företaget har svarat
Their service is first class in every aspect. Their patience is excellent and always find the atmosphere in the shop very relaxed. We always come away with the holiday we are looking for, knowing that... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Established in 1992, Travel House is a trusted, independent travel agency right on your high street, with 16 branches across South Wales dedicated to turning your travel dreams into reality. Whether you're dreaming of sun-soaked beach holidays, unforgettable cruises, family adventures, or guided tours, our experienced team is here to find the perfect holiday for you. As your one-stop travel shop, we offer an extensive range of services – from holidays and excursions to competitive currency rates, travel insurance, and holiday extras like airport parking and transfers. With our 0% interest monthly payment plans, you can spread the cost of your trip with ease, making your dream getaway more accessible than ever. Plus, all of our holiday packages are fully ATOL & ABTA protected, giving you complete peace of mind every step of the way. Enjoy a stress-free booking process with Travel House, where every detail is taken care of by us. Discover your next adventure at www.travelhouse.co.uk or contact your nearest branch today!
The Time Is Now
Skrivet av företaget
- Don’t Wait, THE TIME IS NOW!
- With our wide range of discount holidays, low deposits and payment plans, now is the time to book your dream getaway. Book your ABTA & ATOL protected holiday at the Travel House. The Time is Now.
Book With Confidence
ABTA & ATOL protected for your peace of mind.
All flight-inclusive package holidays on our website are financially protected by the ATOL scheme. This means that in the very unlikely event that something happens to us or one of our travel suppliers, you have comfort that you will be able to get home safely and won’t be stranded abroad and if you were yet to go on holiday, you’ll get a full refund.
Kontaktuppgifter
84 High Street, Gorseinon, SA4 4BL, Swansea, Storbritannien
- 01792899944
4,9
Utmärkt
400 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Excellent customer service
Fab, searched within our criteria, discussed options and ended up with an amazing holiday to look forward to!
26 augusti 2025
Svar från Travel House - Gorseinon
Good Afternoon,
Thank you for taking the time to leave us a 5* review.
It's great to hear that the staff discussed options that matched your criteria.
Many Thanks
Lindsey Branch Manager
Travel House Gorseinon
The knowledge the staff have makes it…
The knowledge the staff have makes it easy and enjoyable to book our holiday their expertise makes sure you have everything you need even if you forget things it's a pleasure to deal with the travel house in Gorseinon
20 augusti 2025
Svar från Travel House - Gorseinon
Good Afternoon,
Thank you for taking the time to leave us a 5* review.
It's great to hear that the staff are knowledgeable, and that the staff make sure that you have everything you need to go away.
Many Thanks
Lindsey Branch Manager
Travel House Gorseinon
Very helpful,nothing too much trouble…
Very helpful,nothing too much trouble for them .helped us choose the right holiday with good advice about different hotels
15 augusti 2025
Svar från Travel House - Gorseinon
Thank you for taking the time to leave us a positive review, it's very much appreciated.
Glad we were able to find you the right holiday and I hope you have a wonderful time.
Kind regards
Sarah
Helpful friendly staff
Gail,who looked after me at Trust House, Gorseinon, was very helpful and intuitive to the type of holiday I was after. She helped me find the one that suited regarding: island, location, size of hotel, type of hotel, length of stay, and dates. Also, she gave us loads of helpful advice, and took us through optional extras to choose or leave. She spent time changing dates and locations to help us get what we wanted.
Sarah and Lindsey, the following day, sorted out a small problem quickly, efficiently and professionally. Both took my problem as something that needed sorting and not an annoyance.
I must say that the friendliness of all the staff and their willingness to, in my opinion, go the extra mile to help me, was very much appreciated.
I saw lots of customers there and they were all treated In the same friendly way. Many were returning customers and the staff knew their names and knew their details and processed their paperwork promptly.
Would I use their services again? A definite YES!
15 augusti 2025
Svar från Travel House - Gorseinon
Many thanks for taking the time to leave such a lovely review, we all appreciate your kind words.
At the Gorseinon branch all staff value each and every customer, new and returning.
Glad you were pleased with the service provided and had such a positive experience. It was a pleasure to find you the best holiday to suit your needs.
Kind regards
Sarah
The holiday booking experience was done…
The holiday booking experience was done very well and patiently by Gail and she is also very trustworthy to book your holiday with.
10 augusti 2025
Svar från Travel House - Gorseinon
Many thanks for taking the time to leave such a positive review.
Gail is a valued member of our team, I will pass on your kind words, which will be very much appreciated
Kind regards
Sarah
We went to Gorseinon Travel House and…
We went to Gorseinon Travel House and we were assisted by Lindsey. She was very obliging and worked really hard to sort out a holiday for us. My wife is slightly disabled, but with patience and understanding our needs were met, including my wife having assisted passage which makes the boarding etc at the airport so much easier. Many thanks.
9 augusti 2025
Svar från Travel House - Gorseinon
Good Morning
Thank you for taking the time to leave us a 5* service review.
It's great to hear that you have a holiday sorted that suits your needs.
Hope you have a lovely holiday
Many Thanks
Lindsey Branch Manager
Travel House Gorseinon
Great service.
Helpful staff, very efficient. When through everything well to make sure it was exactly as we wanted to book. Very happy with our experience.
3 augusti 2025
Svar från Travel House - Gorseinon
Good afternoon Holly thank you for your 5* review .
It was a pleasure helping you book your holiday and thank you for using us .
Kind regards
Gail
Travel House Gorseinon
Lyndsey is always so helpful.
7 augusti 2025
Svar från Travel House - Gorseinon
Good Afternoon,
Thank you do much for leaving us a 5* review.
It;s great to hear that Lindsey was helpful.
Thanks
Gail;
Travel House Gorseinon
Staff listen and try hard to provide to…
Staff listen and try hard to provide to your particular need.
Very pleasant without exception.
30 juli 2025
Svar från Travel House - Gorseinon
Good Afternoon
Thank you for taking the time to leave us a 5* review.
It's great to hear that the staff will listen and provide you with what your needs are.
Thanks again
Lindsey Branch Manager
Travel House Gorseinon
Good service
The lady that dealt with us Helen was extremely good at her job , helpful ,&friendly.
4 augusti 2025
Svar från Travel House - Gorseinon
Good Morning,
Thank you for taking the time to leave us a 5* review.
It's great to hear that Helen was helpful and friendly with you.
Many Thanks
Lindsey Branch Manager
Travel House Gorseinon
Gorseinon travel house 02/08/25
Gail was really patient knowledgeable and didn’t make me feel rushed in looking for a holiday despite the shop being busy . I’ll definitely be returning to book holidays in the future . Thank you Gail
3 augusti 2025
Svar från Travel House - Gorseinon
Good Morning,
Thank you for taking the time to leave us a 5* service review.
It's great to hear that Gail was patient and knowledgable and that you would return to book future holidays with us.
Many Thanks
Lindsey Branch Manager
Travel House Gorseinon
We were given complete attention and…
We were given complete attention and lots of useful suggestions.
26 juli 2025
Svar från Travel House - Gorseinon
Hi Paul ,thank you for your four star review
I'm glad we where able to help give you a few idea's and look forward to seeing you in the future .
Kind regards
Gail@ Gorseinon Travel House
As usual a patient professional…
As usual a patient professional approach by the advisor who gave us plenty of options to make our choice
31 juli 2025
Svar från Travel House - Gorseinon
Hi Keith, Thank you for your 5* review
I'm glad you are happy with the service we have provided and look forward to seeing you soon.
Kind regards
Gail@ Gorseinon Travel House
Staff are absolutely marvellous,Gail is…
Staff are absolutely marvellous,Gail is so good and helpful is rhe reason I use Travel House Gorseinon time and again
30 juli 2025
Svar från Travel House - Gorseinon
Hi Annette Thank you for your five star review
thank you for you kind words always happy to help you find your holiday.
Kind regards
Gail@ Gorseinon Travel House
Staff are always pleasant and helpful…
Staff are always pleasant and helpful and try to do the best they can for your holiday requirements Have been to Gorseinon Travel House for many years Always come away satisfied with the way I am treated and helped to obtain my holiday needs.Have come to know all the staff very well Great bunch of girls.
25 juli 2025
Svar från Travel House - Gorseinon
Good Morning Brian,
Thank you for taking the time to leave us a 5* review.
It's great to hear that the staff are always pleasant and helpful with your requirements.
Many Thanks
Lindsey Branch Manager
Travel House Gorseinon
The lady who booked our holiday was…
The lady who booked our holiday was very helpful and friendly and definitely knew her stuff
23 juli 2025
Svar från Travel House - Gorseinon
Good Afternoon,
Thank you for taking the time to leave us a 5* review on the service provided to you.
It's great to hear that the staff member was friendly and helpful.
Many Thanks
Lindsey Branch Manager
Travel House Gorseinon
The travel agent at the Gorseinon…
The travel agent at the Gorseinon office was absolutely amazing. Nothing was too much trouble and we left there saying that if we ever go on another holiday we will be using the travel house in Gorseinon all the time. Excellent service.
20 juli 2025
Svar från Travel House - Gorseinon
Good Morning,
Thank you for taking the time to leave us a 5* review on our service.
It's always great to hear that customers are happy with the service that we provided.
I am sure you are looking forward to the holiday that you planned, If we can be of any further assistance please do not hesitate to contact us.
Many Thanks
Lindsey Branch Manager
Travel House Gorseinon
Svar från Travel House - Gorseinon
Good Afternoon,
Thank you so much for taking the time to leave us a 5* review.
It's great to hear that the staff asre always helpful when you are looking for a holiday
Many Thanks
Lindsey-Branch Manager
Travel House Gorseinon
Svar från Travel House - Gorseinon
Good Afternoon Elizabeth,
Thank you for taking the time to leave us a 5* review.
It's great to hear that the staff cannot do enough for you.
Many Thanks
Lindsey Branch Manager
Travel House Gorseinon
Customer service was brilliant
Customer service was brilliant. Lynsey was so friendly and found us the perfect holiday. Would definitely book with travel house again.
13 juli 2025
Svar från Travel House - Gorseinon
Good Afternoon Cariad,
Thak you for taking the time to provide us with a 5* service review.
We pride ourselves on customer service and will alwys strive to find the ideal holiday to suit the customers needs.
Many Thanks
Lindsey Branch Manager
Travel House Gorseinon
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