Absolutely brilliant as always All the staff are friendly and polite l always look at holidays before l come in and they always price match with no hassle it's a pleasure going into Brynhyfryd Trave... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I phoned Travel House because we were having difficulty booking car parking at Bristol Airport for a last minute holiday we’d seen online. We spoke to Olivia in the Brynhyfryd branch who said she c... Se mer
Företaget har svarat
Lisa was welcoming, warm and made us feel valued. Tailored our requests and searched to find us a really good deal. We always book in Brynhyfryd, always get first class service, thank you !
Företaget har svarat
Rhian was so pleasant and helpful. She took all the organising and worry out of finding and booking everything. We’ll definitely be back next time we’re going away.
Företaget har svarat
Företagsinformation
Skrivet av företaget
Established in 1992, Travel House is a trusted, independent travel agency right on your high street, with 16 branches across South Wales dedicated to turning your travel dreams into reality. Whether you're dreaming of sun-soaked beach holidays, unforgettable cruises, family adventures, or guided tours, our experienced team is here to find the perfect holiday for you. As your one-stop travel shop, we offer an extensive range of services – from holidays and excursions to competitive currency rates, travel insurance, and holiday extras like airport parking and transfers. With our 0% interest monthly payment plans, you can spread the cost of your trip with ease, making your dream getaway more accessible than ever. Plus, all of our holiday packages are fully ATOL & ABTA protected, giving you complete peace of mind every step of the way. Enjoy a stress-free booking process with Travel House, where every detail is taken care of by us. Discover your next adventure at www.travelhouse.co.uk or contact your nearest branch today!
The Time Is Now
Skrivet av företaget
- Don’t Wait, THE TIME IS NOW!
- With our wide range of discount holidays, low deposits and payment plans, now is the time to book your dream getaway. Book your ABTA & ATOL protected holiday at the Travel House. The Time is Now.
Book With Confidence
ABTA & ATOL protected for your peace of mind.
All flight-inclusive package holidays on our website are financially protected by the ATOL scheme. This means that in the very unlikely event that something happens to us or one of our travel suppliers, you have comfort that you will be able to get home safely and won’t be stranded abroad and if you were yet to go on holiday, you’ll get a full refund.
Kontaktuppgifter
3 - 4 Brynhyfryd Square, Brynhyfryd, SA5 9EB, Swansea, Storbritannien
- 01792472221
4,9
Utmärkt
407 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
We went to book a holiday yesterday
We went to book a holiday yesterday. Staff were really patient with
us been as we didn’t know where we wanted to go or when.
3 september 2025
Svar från Travel House - Brynhyfryd
Hello, Thank you so much for your 5* review. We are so pleased that you have booked your holiday with us!
Have a wonderful time
Kind Regards,
Travel House Brynhyfryd
Great Experience
my wife and myself decided that we would like to go to China, we went to the travel house in Brynhyfryd.
we dealt with Chelsea who was more than helpful.
Chelsea was very professional, there were a few different options, we went thought and eventually picked the one we felt wright for us.
thank you Chelsea for your help, looking forward to our trip. 5 Star service
26 augusti 2025
Svar från Travel House - Brynhyfryd
Hello, We are so pleased to read that you have given us a 5* review. It is also warming to read that Chelsea was more than helpful and found you your holiday which is right for you!
Have an amazing time!
Kind Regards,
Travel House Brynhyfryd
Having not used a travel agent for many…
Having not used a travel agent for many years, we chose The Travel House in Brynhyfryd. We were not disappointed. The agent, Curtis was very helpful, polite and knowledgeable. He made us at ease and completely understood our requirements.
We booked a holiday and would use the Travel House again.
Thank you Curtis
2 september 2025
Svar från Travel House - Brynhyfryd
Thank you so much for your wonderful 5-star review and kind words about Curtis! We are absolutely thrilled to hear that you’ve decided to book your holiday with us, and we can't wait to assist with your next travel adventure.
If there’s anything else we can help with, please don’t hesitate to get in touch.
Warm regards,
The Team at Travel House Brynhyfryd
Always a great experience at travel…
Always a great experience at travel house Brynhyfryd. The staff go above and beyond to get you exactly what you want and their expertise is second to none.
A great bunch of staff, service with a smile and always get my currency here too.
1 september 2025
Svar från Travel House - Brynhyfryd
Thank you so much for your amazing 5-star review! We're incredibly grateful that you've chosen to book all of your holidays with us. Your continued trust and support mean the world to us, and we're thrilled to have had the opportunity to be a part of your travel experiences.
Kind Regards,
Travel House Brynhyfryd
Absolutely outstanding service from the…
Absolutely outstanding service from the team, they were once again amazing,helpful and patient,this is why we use them every time ,they offer an amazing service throughout and will look after you .
Special thanks to Olivia,Chelsea,Curtis and Maddie.
25 augusti 2025
Svar från Travel House - Brynhyfryd
Hello, Thank you so much for your 5* review, it is very kind of you to take the time to write a review for us. Your words are so kind and we are so pleased that we were able to look after you again.
Have a wonderful holiday
Kind Regards,
Travel House Brynhyfryd
Dream holiday upcoming,thanks to the amazing travel agent!…
The travel agent was very helpful and suggested our dream holiday we were looking for!
Great experience 😁
24 augusti 2025
Svar från Travel House - Brynhyfryd
Hello, We are so pleased that you have given us a 5* review, We are so glad to read that you have your dream holiday coming up and we are glad that we were a part of making the dream come true :)
Wishing you a wonderful holiday
Kind Regards,
Travel House Brynhyfryd
5* service! Our holiday was booked for five…
Our holiday was booked for five passengers and two separate bookings with Olivia, she was very helpful, patient and knowledgeable.
All our questions were answered.
Olivia and also Chelsea are an asset to your company!
23 augusti 2025
Svar från Travel House - Brynhyfryd
Hello, Thank you so very much for your 5* Review. We are so pleased to read that Olivia and Chelsea helped you with your holiday and We are so proud that they are part of Travel House Brynhyfryd!
Have a wonderful holiday
Kind Regards,
Travel House Brynhyfryd
Svar från Travel House - Brynhyfryd
Hello, Thank you very much for you 5* Review. We are pleased to read that we always have a friendly smile :)
Have a lovely holiday
Kind Regards,
Travel House Brynhyfryd
Both staff were really helpful in…
Both staff were really helpful in finding a last minute deal! They shown us plenty of options even after someone had taken our first deal
29 augusti 2025
Svar från Travel House - Brynhyfryd
Hello, Thank you so much for booking your holiday with us and for leaving a 5-star review! We're thrilled to hear you had a great experience. We truly appreciate your feedback and hope to welcome you again soon for another memorable getaway!
Kind Regards
Travel House Brynhyfryd
Excellent service
From entering the shop till leaving service and help choosing a holiday was amazing, advice given was very helpful in choosing the hotel and destination.
28 augusti 2025
Svar från Travel House - Brynhyfryd
Hello, Thank you so much for your 5* review. We are so glad to read that your experience in booking your holiday with us was amazing!
Kind Regards
Travel House Brynhyfryd
The whole experience was seemless and…
The whole experience was seemless and very rewarding well done to the young lady that helped us
28 augusti 2025
Svar från Travel House - Brynhyfryd
Thank you for your kind words we are glad to hear your experience with Olivia was seamless and rewarding ! We will make sure Olivia is passed on this feedback.
Thanks
Travel House
Svar från Travel House - Brynhyfryd
Thank you for taking the time to leave us a review. Have a fantastic trip :)
Thanks
Travel House
We have used the travel house for a…
We have used the travel house for a number of years the staff are first class and are always extremely helpful and will always do there best to be competitive with the prices and nothing is to much trouble for them
14 augusti 2025
Svar från Travel House - Brynhyfryd
Thank you for your loyal custom over the years. We appreciate your kind words :)
Thanks
Travel House Brynhyfryd
Svar från Travel House - Brynhyfryd
Hello, Thank you very much for your 5* review, we are so pleased that you find us very welcoming and efficient
Have a wonderful holiday
Kind Regards,
Travel House Brynhyfryd
Svar från Travel House - Brynhyfryd
Hello, Thank you very much for your 5* review. We are so pleased to read that you found the service good :)
Have a lovely holiday
Kind Regards,
Travel House Brynhyfryd
Simply the best to book a holiday. Chelsea is the tops.
Supper well experienced staff. They will always find you the best place to go and well after. We have always used Travel house Brynhyfryd.
2 augusti 2025
Svar från Travel House - Brynhyfryd
Thank you for your 5* Review we are glad we could assist you and look forward to booking you many more holidays in the future :)
Regards
Travel House
Svar från Travel House - Brynhyfryd
Hello, I am pleased to read you have given us a 5* review and we were helpful :)
Kind Regards,
Travel House Brynhyfryd
We have used travel house on numerous…
We have used travel house on numerous occasions over the years. This was to arrange family holidays, both large and small, we have found that the staff there are very knowledgeable and professional. We are currently on a late deal arranged by them just over a week ago and thr trip is fantastic. They arrange everything for me as I require additional assistance at the airports and they contacted the travel company and sorted it all out for me.
25 juli 2025
Svar från Travel House - Brynhyfryd
Hello,
Thank you so much for you 5* review. It is so lovely to read that we received excellent customer service and that the staff are friendly.
Wishing you a wonderful holiday
Kind Regards,
Travel House Brynhyfryd
Chelsea made the booking experience so…
Chelsea made the booking experience so easy. Lots of different options for what I required. Just like that I booked a holiday to vegas. Thank you Travel House.
1 augusti 2025
Svar från Travel House - Brynhyfryd
Thank you for your feedback! We're glad Chelsea was able to help and make your experience better :)
Kind Regards,
Travel House Brynhyfryd
Chelsea - a credit to the store!
I have used the Travel House for most of my holidays over the years and this year was no exception! Chelsea was amazing and no question or queiry was too big or too small. She sorted everything for us and took away any stress we had! She is a credit to the store and I will definitely be referring her to friends and family.
23 juli 2025
Omdöme utan inbjudan
Svar från Travel House - Brynhyfryd
Hello, Thank you for you 5* review. We are please to read that Chelsea provided first class service again :)
Kind Regards,
Travel House Brynhyfryd
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.