The booking process was very stressful and unprofessional. The lack of contact for over 4 months led us to believe we had been scammed. However following an attempt at a charge back through our ban... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Easy to book. Easy to pay. Not Easy to contact when things go wrong. Booked a holiday and paid excursions.. No excursions showed up and obviously noone gets back to you when trying to get your mon... Se mer
They are simply fraud. They took money from me but never sent me the air ticket, hotel booking and disney land 1 park ticket. Even after several telephone calls, they never confimed even issua... Se mer
I would like to say a massive thank you to Cooper and Floyd, they have been polite and professional thoughout my experience with dealing with Travel Crew. I would not hesitate to book with them again.... Se mer
Företagsinformation
Kontaktuppgifter
Vista Centre, 50 Salisbury Road Hounslow, Middlesex , TW4 6JQ, London, Storbritannien
- 02034 759 739
- info@travelcrew.co.uk
- www.travelcrew.co.uk
Ingen inbjudningshistorik registrerad
Det här företaget har inte bjudit in sina kunder. Omdömen kanske inte är representativa
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Steven was a great help and very…
Steven was a great help and very patient with us as we struggled yo confirm payments with bank. Hope everyone has a service as great as the one Steven provided.
Steven was brilliant and extremely…
Steven was brilliant and extremely helpful
Always a pleasure to deal with travel…
Always a pleasure to deal with travel crew , Been using them for 7 years now never any issues
Steven should be Your Man
Steven Racu was super patient as well as kind, courteous and light hearted too
Nothing 'Wow' Cher about this offer
Bought a break via Wowcher. Advertised hotel 'apparently' fully booked and flights offered were awful - flying to a further destination then back to proper destination. Can have better flights at a cost of course. Travel in 11 days but still have no documents. Emails have been ignored last few days. Called today and they promised me the details by 10pm. Still don't have them. Not sure if I'm still able to travel or not. Please avoid.
Come on Steven - reply to my emails and calls.
Steven was a great help
Steven was a great help! The flights did need to be changed with an extra charge however still worked out cheaper.
SCAMMERS ‼️ AVOID AT ALL COSTS ‼️
SCAMMERS ‼️ AVOID AT ALL COSTS ‼️
Booked a 2 night Budapest Trip to the Eurostar Embassador Hotel advertised with TravelCrew on Wowcher. TravelCrew advised the hotel was fully booked and changed this to a hotel 5 miles away. After chasing numerous times for travel documents we received these days before the trip. Once we arrived at the hotel TravelCrew had cancelled this the day before to avoid a cancellation fee, leaving us with no accommodation in a foreign country ! We then had to book the EuroStar Embassador hotel, so this clearly was NOT fully booked. TravelCrew are now avoiding calls as we are requesting a refund and advising they will call us back which never happens! PLEASE AVOID THIS COMPANY AND WOWCHER AT ALL COSTS ‼️ THEY TAKE YOUR MONEY AND LEAVE YOU WITH NO HOTEL AND OUT OF POCKET
SCAM
SCAM! SCAM! SCAM! SCAM! The hotel that was advertised was apparently fully booked so travel crew changed our hotel last minute which was 5 miles away from the original hotel.
We arrived at the hotel only to find that travel crew had cancelled our room the day before so they didn’t get charged with the free cancellation fee! They wouldn’t answer the phone after trying 100’s of times, we then booked the original hotel which was fully booked 🤥 and now they are refusing to talk to us and just passing us from pillow to post! 1000% would not recommend these SCAMMERS!!!
Steven was Very helpful and…
Steven was Very helpful and professional thank you
exceptionally professional
exceptionally professional
very helpful
dealing with Jessica
Travelcrew has let me down so badly and…
Travelcrew has let me down so badly and caused huge amounts of stress over a flight l booked with them in June this year to see my children in Australia. I paid over a £1000 for a return ticket booked by a man called Kevin and was told my ticket would be issued in two weeks. This did not happen and l was told Kevin had left the company and a Leo was taking over and he assured me that my ticket would be issued mid November and this was normal. In November with no communication or ticket issued from them, l was then sent an email saying my flight had been cancelled and l could choose another flight and dates that meant paying more or get a full refund which would take up to 5 weeks. As it happens the flight with Cathay Pacific was not cancelled ( l checked) but l was not on their list. To date after many phone calls l have never been told the truth and still have not had a refund so cannot go to see my family for Christmas, it’s too late. I am distraught and warn everyone to not use this company.
I'm a returning customer and a happy one…
I'm a returning customer and the service and care provided is excellent and smooth which causes the customer to relax knowing they will get the best deal as possible.
I will definitely recommend their service.
Best customer service 👌🏾
Wowcher and Travel Crew failure
Used a Wowcher holiday voucher for a Holiday I booked in October to Vilnius Christmas Markets. Holiday was arranged by Travel Crew.
1st problem was out and return were different airports so extra £120 for using the same airport.
Then 2 days before flights after many unreturned phone calls and being on hold for over an hour to get the travel documents. Told the flights were cancelled, however both airlines were still offering the flights and seats were available. Then told there was no refund but we could go to Faro instead, but no Christmas Markets.
Very Helpful
Floyd Pearson was very helpful and attentative to my needs.
Excellent service
From the start, Sean at Travel crew was very helpful,he found a flight to Melbourne for me at a competitive price. He answered all my questions with clarity.
I would definitely recommend Sean to my friends, in fact I recommend my friend who has booked his flight to Thailand
Sean was excellent in every way !
Sean was excellent in every way ! I would highly recommend Travelcrew and Sean!
He went above and beyond to help me get to Australia very last minute and I would 100% use them again!
Stephen was great and made the process…
Stephen was great and made the process easy to follow and provided great customer service.
Above and beyond Expectations
Leo has gone above and beyond expectations. He has managed to secure us flights at a reasonable cost, has gotten us the best ticket options and even secured and upgrade. Would definitely highly recommend A+++
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