Trailersplus Omdömen 10 820

Found what we were looking for on line, seemed like a good price, salesman somewhat rudely inquired “what are you wanting to haul” as if we (being women) had no idea what kind of trailer to get. We made an appointment anyway to see the trailer, and unfortunately were late, got there at 12:30 rather than 12, due to unforeseen delays. We had called about 11:30 and let them know. The staffer at the desk didn’t even acknowledge that we were in the room, not even a “hi, I’ll be right with you”. Person we were to meet with was “at lunch”, so we waited. By 1:45, we talked the remaining staffer who was dealing with another customer into giving us a quick look at what we had come to see, and then we left. Went to APC Trailers who were absolutely wonderful to work with. I give APC Trailers 5 stars, Trailers plus a 1, would be zero if I could.

Duidelijke webshop, en gemakkelijk te begrijpen.
Snel bezorgd! Goed voor elkaar!
Nog een kortingscode gekregen voor de volgende bestelling ook.

Net zoals vorige had ik mijn artikel snel gevonden op de website. Hoewel de keuze groot is, gaat navigeren op de site als vanzelfsprekend. Ook staat goed aangegeven wat voorradig is. Ik had (wederom) een compleet trailerwieltje nodig. Voor een goede prijs had ik die in no-time in huis! Bedankt!

Colorado Springs location. Horrible service over the phone and in person the store manager provided sub par service. No one answers the phones and if they do, hold time is very long!!! Drove into town on a Friday afternoon. Was in the store just before 4pm. Store manager was on the phone and attempted to assist me in between on hold with someone assuming a finance company. Would be speaking to me and then back to his call. There was one poor guy ahead of me trying to leave with his new trailer. That customer stated it had been a long painful process. I tried to ask for service on a minor issue with the lift gate that I had purchased 6 months earlier. No way I was getting any help with that today, maybe if I came back Tuesday….4 days later. I am 40 miles away, this guy is a joke. I told the store manager I would like to buy a 6x12x6.5 and stated not today; no way possible but I was welcome to walk and around and look all I wanted. This description does not even start to tell how aweful this managers service skills are. So I asked for a call back from him and left my cards. Nothing. I reached out to corporate and asked for a response, nothing.

Duidelijke bestelsysteem, directe respons, snelle levering, goede kwaliteit!!

We drove over an hour just to be told that we have to wait outside of the gate , because they can do only one appointment at the time. There was someone before us and it would take about 45min for us to get in and look at the trailer that we wanted. Avoid this place far and wide.

I have been looking for the right trailer for my Handyman Business for about 6 months. So Tuesday 10/12/2022 I had boiled it done to 2 different company's. Trailer Plus and one other. I want a 7x16x7 trailer with the barn doors. But the more I looked. It was becoming apparent that was not going happen. I started a Chat, with this awesome person Marsha. Marsha was so patient with me while helping find what I wanted. I was on a job sight and trying to communicate with Marsha at the same time. The more I communicated with Marsha. I decided that I was buying the 7x16x7 trailer you all had on the lot. When my wife and I arrived at the Blue Springs Mo. store. We were greeted with smiles, hand shacks and all the good thing that should happen. I am telling you all! It was a great experience with Wyatt and Brian.
I just want to say;
Thank you Marsha for all of your help and all that you do.

Thank you Brian for meeting us with the smile and Hand shack. All the help on getting thing ready for us. In my book, that goes a long ways with me.
Thank you Wyatt for your knowledge, and keeping things running smooth. Also the DOT training.

Thanks
Gregg Young

I needed a new Utility Trailer, and Trailer Plus was able to help me to my full satisfaction. The salesman were very knowledgeable, and helpful. The employees were kind, respectful, and very thorough. I would highly recommend them to all of my Family and Friends.

Will update if ever get anyone to help but so far I've talked to multiple people and they all say we'll call you back and never do/have. Called several times and even tried using the email format about needing my trailer (bought new from them in 2020) repaired from someone backing into it. If repair work is this hard I will be buying elsewhere in the future

Nog niet dikwijls zo een goede en vlotte afhandeling meegemaakt.
Goede prijs zelfs zonder verzendkosten van Nederland naar België

Great service, good price, plus they made sure we knew how to set up and use Trailer. We got #1 service and we’re able to add extras to the trailer that we’re available in store. Thanks so much!!

I had a great and easy experience buying my trailer (7x16 enclosed). I used it to move across the country with no problems. However, while in storage another driver hit my trailer and damaged the back door sheet.
The closest Trailersplus location is in another state. Trailersplus only allows their shops to work on the trailer and will not send the part I need to get the trailer repaired.
The locations I have been trying to work with have tried to be as helpful as possible, but the coorporate office or wherever they manufacture the trailers has ridiculous restrictions and are leaving me no help getting my trailer fixed.
Many hours wasted trying to get this fixed and no help or reasonable solutions to work with someone who bought a trailer less than 4 months ago.

I had great need to find a good 16' trailer, and about 6,000 cash. I was in Birmingham, and had to leave by 1pm Tues 6/28 for S. GA. Apparently very hard to find one without side rails, and the longer it takes me to find one the more money I will lose. TrailersPlus automated system spent days until finally telling me it was closed on Monday. No clear way how to schedule an 'Appointment.' Basic 16' for 4k, not clear whether it has strap attachments or not. Noone to answer any questions. Obviously automated, virtual non-customer service just cost them a customer. Basic problem of these large franchise BS operations, CLEARLY if you want great product with ANY AT ALL accessories or special considerations, you have to use word of mouth and find smaller outfits. Too many small businesses have been put out of business by these cheap near-scam type operations. I have no tolerance for these embeciles who think that customers need them - no, in fact, you are a business providing a product, you really really need customers, and hopefully with your inflated prices for basic level products with no extras, you can continue to con enough 'Customers' into thinking they need you to stay afloat. Doubtful.

I was pulling my new cargo trailer and was the victim of a hit and run. Left left rear corner of my trailer was damaged. I took it over to the shop and left it so they could inspect it and get me an estimate for the repair. After I left it a couple weeks I got an estimate on 4-26-22. I told them, let's go ahead and get it fixed. I am still waiting. Its funny, it says the estimate is only good until 4-29-22.

Sito pessimo. Ho restituito un prodotto ordinato il giorno 13-05-2022 e a distanza di quasi un mese non hanno ancora provveduto al rimborso. Dopo due solleciti ho ottenuto solo risposte evasive. Ho già aperto contestazione su Paypal e spero che la cifra pagata venga stornata. Esperienza pessima

I purchase a trailer from the Bryant, AR store. When I picked up the trailer not all the lights worked. They blamed the problem on my truck. So I took the trailer home and had my local mechanic take a look at it. He found that the trailer wiring harness was not correctly hooked up and the trailer breaks where not even connected. He wisely recommended I return it to the dealer. He did temp connect the break lights and turn signals so I could return it safely.

I did call the Manufacture and they requested I take it to the Conway, AR store for service work. This is day two of owning this Lemon. So I called the Conway store and got the new Manager. He proceeded to chew may ass for having my local mechanic temp wire my trailer so I could bring it safely back to them.

So I returned the trailer for service work. It took the 2 more days to attempt to fix the problem. I returned to picked up the trailer and he had me get in my truck so he could check the lights were fixed. According to him after we tested the normal functions, all was good.

I returned home and did not use the trailer for several months. The next time I connected to the trailer the running lights on the trailer started blowing fuses.
So now I could not use the trailer for night time travel.

I spent the following two Saturdays trouble shooting what was causing the direct short. We finally found it yesterday 5/28/22. The direct short was a pinched green wire at the right rear taillight that was pinched between the plywood and trailer tub steel frame. This was obliviously a factory install issue.

My experience was a marathon of problems I was made to believe were me. I will NEVER BUY a trailer from Trailerminus ever again. I bet they will never respond to this feedback either. To prove that here's my number 501.454.9833

What a Joke!!!

I drove from Washington to Las Vegas to buy a inclosed 20' car carrier which i placed a hold on. After showing me the trailer and a few other similar I decided to buy the more expensive one because it was shown to have a 1 piece roof that said "OUR TRAILERS DON'T LEAK-PERIOD" Turns out it is neither 1 piece, (1st rain) nor doesn't leak.
It took 3 weeks to repair the roof, where a lot of what I was told in Vegas turned out not to be true.

Purchase price online advertised. 5 x 8 enclosed trailer due $3619 but need to add tax and a $100 Document Fee. This is according to a person I spoke with on the phone.
I went online to pay for the trailer.
The out-of-the-door REAL PRICE. Total Due
$ 4664.42. Sticker Markup you think. Let's do the math together. $3619 plus $100 plus Tax 1.0685 * 3619*=. $3966.90. This is car dealership MATH.

I put a deposit down on a trailer to reserve it. At the phoenix arizona office on indian school rd. I had questions about the trailer, so i "chatted" with them which was totally useless for getting any information, with their chat you type your question and it says someone will get back to you in a day or two. So i wasnt satisfied with the chat and decided to call them...LOL bigger joke than the chat. Got an "operator" who just answers the phone and cant answer any questions. the operator says let me put you on hold and i will try to connect you with someone who can be of assistance. HAHAHA yeah right, they can never connect you with someone and come back to tell you they will leave a message for that person to call you "and they should get back to you within a day or two". This happened again and again over several days. Nathan, yeah he's a total waste of time talking to when he finally calls you back in 2 or 3 days, then he says he cant answer your question and he'll have to talk to someone and call you back. yeah, good luck with Nathan calling you back! I told several "operators" that i was getting tired of not being able to speak to someone that could help me when i called. Today i told one that "maybe i should look elsewhere to buy a trailer". You would think that after saying that, the "operator" would get someone to call me right away so as not to lose a customer. Nope. So, I went to Rockland Trailers to look for a trailer. Awesome service over the phone, and i went in and put a deposit down on a Rockland Trailer minutes after speaking to them over the phone. I highly recommend anyone looking to buy a trailer go to Rockland Trailers. A joy to deal with and their trailers are cheaper price than trailersplus. All Rockland trailers are built onsite, its a family business and they treat you like they care and want your business! Please consider Rockland trailers, you will not be disappointed like at trailersplus!