I bought 4 bottles of the 500ml bottles. I have done blue raspberry slush & it was amazing. The flavour was absolutely spot on. Then I used the strawberry syrup & done strawberry milkshake & the whole... Se mer
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Det här tycker kunderna
I ordered the syrup on a tuesday . I was kept upto date when it was posted and the sat it arrived . The flavour aare a nice selection 👌.
Företaget har svarat
I loved the different flavours I ordered, the staff were really nice and I appreciated that.
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Said online order before to get next day delivery. But ours wasn’t dispatched till I contacted them 3 days later . Good syrup, but expensive compared to other
Företaget har svarat
Företagsinformation
Skrivet av företaget
We are small batch craft syrup manufacturers, producing slush and snow cone syrups for home and trade. We have been in the shaved ice, snow cone & slush business for the past 10 years trading at festivals and events across the UK In early 2020 when events up and down the country were cancelled we missed seeing the smiles on childrens faces, so we started work on perfecting our own recipes making premium quality syrups in small batches ready for events to return. They were such a hit we just had to share so we created our home range and in 2021 Toppdogz Craft Syrups was born.... Enjoy!
Kontaktuppgifter
Unit 1 Pontcynon Industrial Estate, CF45 4EP, Abercynon, Storbritannien
- 0800 099 6179
- sales@toppdogz.co.uk
- www.toppdogz.co.uk
4,4
Utmärkt
56 omdömen
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After waiting for updates for 6 days I…
After waiting for updates for 6 days I emailed as they state postage times on site and I ordered for a birthday. They did not even bother to reply . Clearly they sorted my order and dispatched it after my mail but ruined the birthday with the delay and couldnt even reply to the email so customer service is below par and delivery is not always correct. I will be looking else where to buy from in future to a company that may have the decency to reply to emails asking about orders . customers be aware the 2 day dispatch is not always met so allow longer if planning an event ; EDITED to reply to supplier. even with the order being on a friday it could have been dispatched tuesday to arrive by thursday but was only dispatched after I emailed had I not emailed It may not have been dispatched even discounting the weekend was 5 days after order (if counting 9am monday as order time , I also cant say that you would or wouldnt have dispatched it that day had I not emailed so would have been even longer.You still do not reply to customer emails.
26 juni 2026
Omdöme utan inbjudan
Svar från Toppdogz Craft Syrups
Hi Sharri,
As you ordered at 6:30 PM on a Friday the first working day to process your order was Monday. We do not ship on weekends. We state a 2-working-day dispatch guideline where possible, which can vary during busy periods. Your order was shipped Thursday morning—just 3 working days later.
You did not select express delivery, but we upgraded your order to an Express Service at our own expense as we were aware it was sent 1 day later than the 2 days.
We pride ourselves on customer service and always reply when contacted.
We successfully serve hundreds of happy customers every day. While we regret the timing didn't work out for your party, your order was processed as quickly as possible given the weekend placement.
There is no need to order 2 weeks in advance as your order was shipped and received within less than a week without choosing express delivery
really nice staff
I loved the different flavours I ordered, the staff were really nice and I appreciated that.
25 juni 2026
Svar från Toppdogz Craft Syrups
Thank you for the review, much appreciated :)
Fast and prompt delivery of items !!!
25 juni 2026
Svar från Toppdogz Craft Syrups
Thank you we aim to ship same day as ordered where possible
I ordered the syrup on a tuesday
I ordered the syrup on a tuesday . I was kept upto date when it was posted and the sat it arrived . The flavour aare a nice selection 👌.
24 juni 2026
Svar från Toppdogz Craft Syrups
Thank you for your review, much appreciated :)
Great products
Ordered a few times from here. The products have been quality, and have always been sent out on time (or earlier than expected)
15 mars 2026
Svar från Toppdogz Craft Syrups
Thank you for your review, we aim to ship same day as ordered where possible
Brilliant service..
Brilliant service... easy to navigate and order on line, quick delivery... Syrups are really really great
8 maj 2026
Svar från Toppdogz Craft Syrups
Thank you for your review
My go to for slush syrup
4 maj 2026
Svar från Toppdogz Craft Syrups
Thank you, look forward to your next order :)
Gorgeous flavours
Gorgeous flavours! These work amazingly in the ninja slushy and saved me a fortune on constantly buying juice/fizzy drinks to put in the machine. Shipping was really fast. I will definitely buy again!
5 maj 2026
Svar från Toppdogz Craft Syrups
Hi Rebecca,
As a family run business
We are thrilled our syrup concentrates are helping you save £££ and make the most of your new Ninja Slushi machine.
It’s fantastic to hear you're loving our individually crafted flavours and our fast shipping is all part of the service.
We will look forward to you'r next order.
Keep on slushing 😕
ToppDogz Team
Amazing syrups
I bought 4 bottles of the 500ml bottles. I have done blue raspberry slush & it was amazing. The flavour was absolutely spot on. Then I used the strawberry syrup & done strawberry milkshake & the whole family is enjoying them. The only thing is I am going to have to buy some more syrups very soon but there are plenty of different flavours too. Looking forward to trying some others. I would highly recommend purchasing.
31 mars 2026
Svar från Toppdogz Craft Syrups
Thank you very much for taking the time to leave a great review, We will look forward to your next order.
Excellent Customer Service. …
Very helpful customer support. I have yet to taste the syrups, hope they taste as good as their customer service is. A+.
Will be reordering from these guys in the future.
Kelvin
2 april 2026
Omdöme utan inbjudan
Svar från Toppdogz Craft Syrups
Thank you for taking the time to leave a great review, much appreciated. Apologies for the original delivery issue, happy we got everything sorted for you. Enjoy you slushies, we will look forward to your next order.
Svar från Toppdogz Craft Syrups
Thank you! Glad you enjoyed, we will look forward to your next order.
Nor next day delivery
Said online order before to get next day delivery. But ours wasn’t dispatched till I contacted them 3 days later . Good syrup, but expensive compared to other
9 mars 2026
Svar från Toppdogz Craft Syrups
Thank you for your feedback We’re thrilled to hear you enjoyed the quality of our syrups.
As a small, family-run business, we pride ourselves on our personal customer service. Because we don’t have the massive overheads of the big brands, we are committed to keeping our prices honest and passing those savings directly to you.
Appologies for courier delay and we truly appreciate your support and hope to serve you again with a smoother delivery experience next time.
Not good at all
9 mars 2026
Svar från Toppdogz Craft Syrups
We’re sorry the courier lost your original parcel. To resolve this, we offered a next-day replacement to arrive by Friday, but as you requested a full refund instead, this was processed immediately.
Very quick delivery & good price
Very quick delivery & Good price. Perfect transaction. I highly recommend this Company and will be back in the future for some more.
1 februari 2026
Great product taste great could do with…
Great product taste great could do with a faster delivery service apart from that can’t fault the product
11 januari 2026
Svar från Toppdogz Craft Syrups
thank you ;)
Seller communication Brilliant
Seller communication Brilliant. Products are great will definitely be purchasing again from this company.
29 december 2025
Svar från Toppdogz Craft Syrups
thank you we pride ourselves on our personal service
Excellent customer service
Excellent customer service, small issue with delivery sorted immediately by Lesley. Can’t recommend enough.
4 december 2025
Svar från Toppdogz Craft Syrups
thank you i will let Lesley Know she will be happy to hear this.
Svar från Toppdogz Craft Syrups
Hi Milly,
Thank you so much for the 5-star review.
I appologies that some of your syrup was spilled in transit unfortunately this does happen but only very rarley. Thanks again for your understanding and I am glad we were able to resolve this matter for you.
We appreciate your continued support.
and thanks for your message we agree with you we think are the best syrup out there also 😊
Have a great 2026
ToppDogz Team
A purchase you won't regret.
Easy to use in my ninja slushie and delicious. Perfect treat for someone with Diabetes looking to kick the glucose. I enjoyed the 1 litre so much I ordered the 5 litre. Delivery was fast and I would highly recommend you try it yourself. I look forward to trying all the flavours on offer.
24 september 2025
Svar från Toppdogz Craft Syrups
Thank you, much appreciated
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