Forced me to book a return flight… couldn’t process my bag check-in purchase online for $32usd and when I got to the airport that same bag cost me $130 usd… cheap mofos
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
They charged me 25€ because one luggage was 1 or 2cm above the total combined size of 203cm. Then they couldn't use a Mastercard for the payment. Then as a group of 4 family members they put us on sep... Se mer
Avoid! They nickel and dime. At first we had to leave the check in counter and go to the customer service counter because we had middle names. Once we returned she made us weigh each bag. All unde... Se mer
Flown with them 10x or more, still havent learnt my lesson in as much as they are very often delayed but they are usually the cheapest by 15-20% so swings and roundabouts.
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Det här företaget har inte bjudit in sina kunder. Omdömen kanske inte är representativa
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Meh, usually delayed
Flown with them 10x or more, still havent learnt my lesson in as much as they are very often delayed but they are usually the cheapest by 15-20% so swings and roundabouts.
Instead of keeping info hidden
Instead of keeping info hidden, cost involved in the facilities like seat selection as well as details of admissible free checked in baggage info should be reflected clearly prior to booking selection by the customers / travelers; this can compel customers to go for subsequent booking cancellation even.
Helt vildt dårlig sevice og igen hjælp …
Helt vildt dårlig sevice og igen hjælp at hente når de aflyser deres fly 2 timer før det skal gå !! Selvom det er billigt vil jeg ikke råde nogen til at bruge det da du risikere at betale mere end du regnede med da de enten aflyser eller flytter din bookning uden varsel! Hvis du har Ryan air er det her flere klasser under !!
Don't go near this airline
I checked in online for a flight and received a confirmation text that had a working link in it but when I went to board the plane, the link went to an error and I was told that I wasn't checked in and that the text was checking me into a flight that I had already travelled on (which isn't possible). I had to them book another flight and travel from the Gold Coast to Brisbane to take it so I could get home. Once home, I wrote a complaint to them and they admitted that it was a system error on their end that had caused this but advised that it was my responsibility to know this and therefore would not provide any compensation. I cannot believe that they expect me to pay for their error. This takes incompetence and appalling customer service to another whole level
Værste flyselskab i verden.
Für den nicht Service noch zu teuer
Bangkok Singapur und zurück. Sehr enge Sitzplätze, unfreundliches Personal, absolut kein Service. Ohne Gebäck und Verpflegung 170 euro für 2 Stunden Flug ist nicht billig. Heimflug trotz früherer Landung doch Verspätung. Nie wieder.
Worst Airline Ever!
Last weekend I tried unsuccessfully to check in for a TigerAir return flight from the Gold Coast. I'd downloaded the app onto my phone & completed the checkin information - entering the booking number, date & airport. I selected to have the confirmation sent to my e-mail address, checked my e-mails & opened the confirmation e-mail which had arrived almost immediately - it thanked me for checking in for my flight, informed me my boarding pass was attached & further informed me that TigerAir looked forward to welcoming me on board. Unfortunately this was far from the case - I arrived at the airport at 1520 for my 1700 flight. I waited patiently for boarding & opened the e-mail & attachment as I approached the TigerAir staff. Daniel scanned the boarding pass & told me it was the wrong one & handed my phone back. I checked the e-mail & informed him - "no this is the one I was sent this morning" & pointed out the time on the confirmation e-mail. He said "I'ts for a Sydney to Gold Coast flight" (that I had taken 5 days earlier!) He was dismissive saying "You're not checked in. Go out & find another flight." I went back to the Checkin counters but there were no TigerAir staff & no seats available on any airline to get me back to Sydney for work at 21:30. I made calls to TigerAir & Flight Centre staff also attempted to get TigerAir to arrange an alternate flight but they refused to do anything. I was told to send an e-mail attaching the documentation, which I did. I was forced to remain on the Gold Coast overnight, pay for a hotel, transport, miss a night of work (I'm a nurse) pay for another flight - all up over $220 due to TigerAir's malfunctioning checkin system. To date TigerAir have not responded to my request for an alternate flight home 5 days later!
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
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Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
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