Ticket Fairy Omdömen 

Quick to take money but not quick to refund us when events get canceled

If I could I wouldn’t even give them one star. They are actually legally obliged to hold funds for tickets in case of events such as cancellation. I.e Juicy fest Nz 2025 and Timeless tour. They however have not done this so when both events were cancelled abruptly we the consumers and ticket buyers were never refunded !! Don’t recommend buying tickets through them everrrrr!!! Do t waste your time and money people

Paid 2k for tickets to Juicy Fairy. Concert was cancelled and ticket fairy did nothing to help get the refund back. DO NOT go through with ticket fairy when purchasing.

Highly DON’T recommend

Next time you send us messages about JUICYFEST make sure it’s useful information

Totally dodgy as took our
money for the Timeless Summer Tour which was cancelled and now wont refund - Would not deal with this company again and don’t recommend to anyone as they do not care about taking our money and not delivering a concert that they sold tickets for

Disgusting thieving mongrels.
Give us our money back.
Sadly you got a 1 star from me 🙁
Do the musicians know how much you have ripped us off ?

Ripped me off and never gave the money back.

Very poor consumer practices. Funds were released to promoters of Timeless Summer Tour events and now we have lost money as show cancelled, no refunds forthcoming and the promoter now in liquidation.

Does not protect consumers from concert cancelations and fraud yet are happy to take everyone's money. Do not trust this company.

I dont care if you arent 'timeless summer tours' you agreed to provide tickets to an event that has been cancelled and i want my money back. SCAM COMPANY.

Event was canceled and despite advertising, marketing, selling and taking the money, refusing responsibility for refunds is just poor ethics for their customer

Will NEVER purchase tickets through Ticket Fairy EVER AGAIN! You’re as much to blame as the promoters! 100%

Think twice about using this platform! They don’t hold your money in trust like others do so when a concert goes bust before it’s delivered bust goes your money too….

I am one of the many thousands that purchased a concert ticket in july 2024 ..concert was cancelled...8 months later still not reimbursed...times are hard..we need our money back!! Whats the point in supporting these events to be left dissapointed and out of pocket!!
Totally disgraceful..I feel for the Artists and the venue...not a good look

Paid $1500+ for tickets to an event that was then cancelled, ticket fairy paid out the organizers before the event was held instead of holding it in a trust like they should have, no refunds even though i paid for refund protection

Not a trusted website

SCAM ALERT ⚠️ Don't trust this ticket site. Concert was canceled, was denied a refund, will claim no responsibility.

It is unfortunate you did not hold the funds of consumers for the juicyfest NZ festivals until after the event was done. I've lost a week worth of wages and I'm sure many others have lost much more. Due to the fact I got tickets to spawnbreezie and jking this year which were a success I decided to give 2 stars. However it definitely has put me off from buying event tickets such as these. I do hope you guys make changes to your policies for future consumers to be better protected. Thank you for your service.

Denied refunds to customers for an event that was cancelled by them.
Not small amount of money either, theyre owing thousands of $$$
I would give no stars at all.
Despite it being challenging and all to handle events etc “trying best” IS NOT GOOD ENOUGH. You owe people money point blank period with hardly no re-assurances, no proper communication, no trying to defend your customers so yes ofcourse it is a poor service.
Will not be buying anymore concert or event tickets if Ticket Fairy is associated.
Do better.