Still waiting. No response from them when asked about status. Don’t buy. Use your usual dependable supplier.
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
These people are being very difficult about retuning a purchase. Anyone else had any issues? They initially didn’t reply to my request to return (which needs to be done within 15 days), the reply em... Se mer
I have been on a quest for the past couple of years to find the best quality, most comfortable, and warmest socks in existence to ease my neuropathy from chemotherapy. Thunders love socks are hands d... Se mer
Still waiting for my order 8 weeks after ordering and the customer service has been non existent. My advice is not to bother with these idiots.
Företagsinformation
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Det här företaget har inte bjudit in sina kunder. Omdömen kanske inte är representativa
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Simple Quality.
Thunder Love Socks are simply great quality socks. I strictly wear these sock now and have rid myself of all other brands. I work out, walk, dress up, sit around my home in these socks. I have yet to even get a hole. They are extremely comfortable. Wash well. Hold shape and comfort. The website is easy to use and highlight the products well. Shipping is fast and the packaging is fantastic! I almost feel shame in opening them and discarding the beautiful box each sock is packaged in. Well done!
Not just the quality is great…
Not just the quality is great but also the look and feel of the socks. I have 10 different pairs of socks from Thunders Love and the only problem I have... is which pair to wear.
Delivered the wrong socks and then…
Delivered the wrong socks and then ignored my requests to resolve. Nice socks, zero customer service
I ordered 3 pairs of socks
I ordered 3 pairs of socks. Within a few minutes of doing so, I realised that I had ticked the wrong box for my size. I sent Customer Service three emails to ask that they change my size. No one replied. Instead they went ahead and sent the small size that I clearly said I didn't want. For the last six days I have been trying to get a reply. Nothing. I am stuck with socks in a size that I can't wear. These are premium socks at a premium price. Unfortunately, Customer Care is far from premium.
Regular customer
Regular customer. Never any issues. Fantastic quality!
SCAM and unethical
SCAM and unethical. I ordered in January and never received my package. I emailed but received no response so I messaged on Instagram. Finally someone responded saying they'd look into it. Many emails unanswered since. After a month I asked for my money back and I msged Instagram again bc no one replies on email. Finally a response saying after a complete investigation is completed no refund. Absolutely no integrity in this company. I'm not even in the state I was in January. I've contacted my credit card company and they have since given me my money back. Also, no response to my last 2 emails.
BEWARE - Fraudulent Behaviour
Beware of buying anything from this untrustworthy company! In December, I placed a £250 order for socks to be delivered to me in England before Christmas. They claimed they had been dispatched by FEDEX but have failed to provide evidence of the shipment being delivered to my address. Thunders Love won't take responsibility for this shipment and they won't give me a refund for a parcel which never arrived. They no longer respond to my emails.
Poor quality product
Like others have noted, these socks are not well made. Seams coming apart and holes forming after one careful wash. Given the hefty cost I expected excellence. I have contacted their customer services and sent photos of the poor stitching but no response as yet.
Badly sewn
The socks look lovely but out of 5 pairs 2 have developed holes on the seam across the front of the foot/toes. They really need to up their quality control for £25+ a pair.
I brought two pairs of socks from…
I brought two pairs of socks from thunders love, during which time I moved address. The socks were never delivered and in time returned to thunders love. I emailed, they replied fairly swiftly, and for no extra charge they sent to my new address. I’ve now received them, and I think they are the best socks I’ve ever worn. I really don’t know why all the bad reviews. I know I only have one review on here, and to me that usually means a fake review, but I’m simply reviewing now because I truly couldn’t understand why they had a low rating. I never ussualy review anything. But I’ll be buying again, very happy customer.
Ordered in December
Ordered in December. No package was delivered. No response to my numerous emails. No customer service at all. AVOID.
Beware of Import Duty! Nearly 25%
Beware of Import Duty.
Thunders Love Socks tick the ‘customer covers all costs box’. Nearly 25& additional cost!
Also the quality has deteriorated massively over the last couple of years. Socks do not last very long.
Great marketing
Great marketing. Poor product. The socks look soft and luxurious but feel like a fishing net for feet. The product fails to live up to any/most of the claims made by the manufacturer.
Style over substance sadly
I really like the style of these socks and I like to support small companies. Sadly both pairs I have bought have developed holes very quickly, so I’d say they are not very durable. Their customer service seems to be lacking too because they have never replied to my email when I reached out to them. I’ll take my business elsewhere I guess. A great shame.
Customer relations nil
Customer relations nil; merchandise quality nonexisten( it never arrived)
Wish I had read the reviews below before ordering.The Sunday Times needs to review its contributors where this Company was promoted. Total disaster.
ARNAQUE
Fuyez ce site, c'est une arnaque!!!
j'ai commandé il y a 3 semaines 2 paires de chaussettes et payées! a ce jour et après 10 mails demandant ou en était ma livraison je recois un numéro tracking DHL , ce numéro n'existe pas !!! donc A R N A Q U E
Jamais reçu ma commande
Jamais reçu ma commande. Restent injoignables.
Très mauvaise expérience. A fuire comme la peste
WARNING
WARNING: DO NOT PURCHASE FROM THIS COMPANY. This company is untrustworthy and unethical in their operations. They fail to pay their contracted suppliers for the work produced for marketing purposes. The owner's extreme unprofessionalism has led to outstanding payments for completed work. AVOID.
Echt okay.
Hallo, ich hatte schon bestellt und bin sehr skeptisch geworden, als ich hier (nach der Bestellung) die Erfahrungen gelesen hatte. Heute ist das Paket mit UPS angekommen. Ich habe Express geordert und innerhalb von zwei Tagen waren die Socken da. Und was soll ich sagen: Sie sind wunderschön. Die Qualität ist dem ersten Eindruck nach sehr gut, ich werde sie waschen und hoffe, dass das so bleibt. Nur die sehr aufwendige Verpackung, jedes Paar Socken in einer eigenen Schachtel würde ich aus Umweltgründen überdenken, vielleicht geht das etwas einfacher. Aber alles in allem: 5 Sterne.
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