I was graciously attended to by a young lady named Natasha, who didn't mind repeating herself five times over in order to bring an old man in from the cold. On the whole I was impressed with Natash... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Customer Advisor Sam was absolutely fantastic today, really helpful and informative, made sure we knew what he was doing each step of the way and showing us the best choices for our upgrades. He took... Se mer
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Urveesha was an amazing help!! We can in quite late and she managed to help us manage our businesses and separate accounts within the hour. She explained everything perfectly, also notified us of the... Se mer
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Luke did a brillent job setting up my phone up. I was having sleepless nights worried that i would of have lost all of my contacts but i am glad that didnt happen. A lot of credit goes to Luke and hi... Se mer
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Företagsinformation
Om Three UK
Skrivet av företaget
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Skrivet av företaget
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Kontaktuppgifter
Storbritannien
- www.three.co.uk
4,6
Utmärkt
70 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
SIM replacement
Came in for a SIM replacement and Salaar was very helpful :)
24 oktober 2026
Omdöme utan inbjudan
Svar från Three UK
Hi Venus, thank you for your review. We're delighted to hear Salaar provided the support you needed and made your SIM replacement a smooth and straightforward experience.— Three Social Media Team
Vincent helped clear my phone full of…
Vincent helped clear my phone full of viruses. Took his time understanding the problem and was quick. Him and Steve helped me with phone offers as well.
Thank you
24 oktober 2026
Omdöme utan inbjudan
Svar från Three UK
Hi Joanna, 🌟 We're so pleased to hear that Vincent and Steve were able to resolve the issue and help you explore the options available. Thanks for your lovely feedback! 😊 - Three Social Media team.
Thank you Becks for helping me with my…
Thank you Becks for helping me with my phone contract!
24 oktober 2026
Omdöme utan inbjudan
Svar från Three UK
Hi Lucy, thanks for the glowing 5⭐ rating. We're thrilled to hear that Becks provided exceptional support with your device contract and made your experience a memorable one.
- Three Social Media Team
Prit was amazing
Prit was amazing. thank you for the quick and easy service
24 oktober 2026
Omdöme utan inbjudan
Svar från Three UK
Thank you for the high marks, Hamza. We are thrilled to hear that Prit made your journey both straightforward and comfortable. – Three Social Media Team
Harry was very helpful
Harry was very helpful. The Paramount Plus app wasn't working no mattwr what abd Harry patiently worked thoeugh options with love chat to find a way to get a working link.
24 oktober 2026
Omdöme utan inbjudan
Svar från Three UK
Love hearing this, Jason 💫 We're delighted that Harry's patience and dedication helped get everything working while exploring every available option to support you 🌟
- Three Social Media Team
Svar från Three UK
Hey John, we're glad to hear Aisha made your experience such a positive one. Thank you for the feedback.
Three Social Media Team.
Tyler was absolutely brilliant
Tyler was absolutely brilliant. He was very helpful in every aspect especially helping a technological dinosaur in setting up the phone and installing all the apps. Great customer service and very helpful and friendly. Well done Tyler
24 oktober 2026
Omdöme utan inbjudan
Svar från Three UK
Hi Lynda, thank you for the fantastic feedback. We're happy to hear that Tyler provided friendly and helpful support with a calm and friendly approach, assisting with your phone setup and apps and making the whole experience easy and stress free.
- Three Social Media Team
I was promptly attended to by Solomon…
I was promptly attended to by Solomon my Advisor. I was treated nicely like I meant so much to three. My problem was escalated and resolved promptly. I must say it was a wonderful experience for me.
24 oktober 2026
Omdöme utan inbjudan
Svar från Three UK
Your words are a real highlight ✨ Oyedele, we're delighted that Solomon's prompt support and attentive approach made you feel valued while ensuring your concern was handled with care and efficiency 💙
- Three Social Media Team
Farjana- the best i have ever been…
Farjana- the best i have ever been served by three customer service
24 oktober 2026
Omdöme utan inbjudan
Svar från Three UK
Hi Adekunle, thank you for your review. We're delighted to hear Farjana provided such an outstanding experience and made a lasting positive impression during your visit.— Three Social Media Team
Mohib cleared all the viruses off my…
Mohib cleared all the viruses off my phone, great service
24 oktober 2026
Omdöme utan inbjudan
Svar från Three UK
It is wonderful to know that Mohib resolved your device issues efficiently and provided top-tier service. We truly appreciate your feedback, David. – Three Social Media Team
Great experience Grace and Jo were…
Great experience Grace and Jo were super helpful
24 oktober 2026
Omdöme utan inbjudan
Svar från Three UK
Hi May, thank you for the wonderful feedback. We're delighted to hear that Grace and Jo provided outstanding assistance with a warm and calm approach, making the entire experience positive.
- Three Social Media Team
David was excellent in helping me with…
David was excellent in helping me with my plan
24 oktober 2026
Omdöme utan inbjudan
Svar från Three UK
Hey Anna, we're delighted to hear David was able to help you with your plan and make the experience a positive one. It's great to know you received the support you needed. Thanks for taking the time to share your feedback! 😊💚
-Three Social Media Team.
Explained everything clearly
Explained everything clearly. Great and polite service
Fahim was spot on. Thanks
24 oktober 2026
Omdöme utan inbjudan
Svar från Three UK
We truly appreciate your feedback, Andrew. It is wonderful to know that Fahim provided complete clarity and top-tier professionalism during your interaction. – Three Social Media Team
James was so very helpful and out ne at…
James was so very helpful and out ne at ease. Listened intently to me.
24 oktober 2026
Omdöme utan inbjudan
Svar från Three UK
Love hearing this, Carol ✨ We're delighted that James attentive approach and caring support made such a positive difference 💙
- Three Social Media Team
Staff understood my concerns and…
Staff understood my concerns and explained my options fully.
24 oktober 2026
Omdöme utan inbjudan
Svar från Three UK
Hi Dianne, thank you for the wonderful feedback. We're delighted to hear that our team delivered outstanding assistance, took the time to listen to your needs, and guided you through the available options clearly, making the entire experience smooth and hassle free.
- Three Social Media Team
Im very happy with the service i…
Im very happy with the service i received from Sania today.
24 oktober 2026
Omdöme utan inbjudan
Svar från Three UK
Thanks for sharing, Isha! 🎉 Sania clearly worked some magic, and hearing that you had such a great experience truly makes our day. 🥰 - Three Social Media team
I came to three in a panic but left…
I came to three in a panic but left relaxed and sorted. Maryam was so help full and exsplaine everything. I’d like to say a big thank you. Victoria center store
24 oktober 2026
Omdöme utan inbjudan
Svar från Three UK
Hi Andrew, thank you for the amazing feedback. We're delighted to hear that Maryam at our Victoria Centre store provided clear and thoughtful support, helped you resolve all your concerns, and ensured a smooth and stress free experience for you.
- Three Social Media Team
Svar från Three UK
Hi Pauline, thank you for your review. We're delighted to hear the team in store made such a positive impression and helped make your visit an enjoyable one.— Three Social Media Team
Svar från Three UK
Hey Andrew, we're glad to hear you had such a positive experience. Thank you for the feedback.
-Three Social Media Team.
Voucher declined at Electric Jungle for…
Voucher declined at Electric Jungle for £1 coffee.
24 oktober 2026
Omdöme utan inbjudan
Svar från Three UK
Hi Mohammad, we're sorry to hear that your £1 Coffee reward was declined at Electric Jungle. Please note that, to help ensure a smooth and secure redemption experience, all Café Nero codes have a 1 hour redemption window. Once a code is activated, it must be used within 60 minutes, after which it will automatically expire. We recommend only activating the code when you're ready to make your purchase to avoid any issues. Further, if you still need any assistance, as we can't review account details on Social Media, you can reach our chat support team at https://bit.ly/3C43TKN. They are available Monday to Friday from 8am to 10pm and weekends from 9am to 8pm. The team will check everything for you and guide you through the next steps.
-Three Social Media Team
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.