I went in store today and was helped by Jon to upgrade my phone and find the best plan for me whilst also ensuring it was the most affordable! He was very helpful and knowledgable, and very friendly.... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Jon in the York store is amazing. He has helped myself and my mum multiple times over the years. Very patient and helpful. Recommend to anyone who appreciates good customer service. A credit to 3.
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Excellent experience today with brilliant support from Alex at the Coney Street store. I had the little one with me and a million of things to sort out (tablets, phones, contacts, etc.). Alex was pati... Se mer
Företaget har svarat
I have been having problems for over two weeks and they have told me to leave them as they don,t no when or how to fix the problem
Företaget har svarat
Företagsinformation
Om Three UK - 3Store York
Skrivet av företaget
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Skrivet av företaget
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Kontaktuppgifter
13 Coney Street, YO1 9QL, York, North, Storbritannien
- 01904674773
4,9
Utmärkt
240 omdömen
Ingen inbjudningshistorik registrerad
Det här företaget har inte bjudit in sina kunder. Omdömen kanske inte är representativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från Three UK - 3Store York
Hi Nic. Thank you so much for sharing your positive feedback about our team's knowledge. We always aim to provide clear and helpful support whenever you need us.— Three Social Media Team
The process was very smooth and…
The process was very smooth and friendly staff especially Staff named Remi. Highly recommend
29 juni 2026
Omdöme utan inbjudan
Svar från Three UK - 3Store York
We appreciate you sharing your review, Ayman. We're glad to hear the experience felt simple and that Remi’s assistance stood out. Thanks for the recommendation.
– Three Social Media Team
I went in store today and was helped by…
I went in store today and was helped by Jon to upgrade my phone and find the best plan for me whilst also ensuring it was the most affordable! He was very helpful and knowledgable, and very friendly. 10/10 experience, very happy with my new phone! :)
29 juni 2026
Omdöme utan inbjudan
Svar från Three UK - 3Store York
Thank you, Shannon! We’re delighted to hear you had such a great experience in store. Jon will be thrilled to know he helped you find the right upgrade and plan while keeping everything budget‑friendly. 😇 Three Social Media Team
Jon was very helpful in trying to find…
Jon was very helpful in trying to find the most suitable option for my slightly complicated situation.
27 juni 2026
Omdöme utan inbjudan
Svar från Three UK - 3Store York
Thanks for this fantastic 5⭐ review, Jaspar! We’re thrilled to hear Jon provided excellent support. — Three Social Media Team
The staff at the Three store in York…
The staff at the Three store in York were very helpful and helped me find the right contract for me. Very pleasant experience.
26 juni 2026
Omdöme utan inbjudan
Svar från Three UK - 3Store York
Hi Henry, the team at our York branch will be delighted to hear that they could guide you to your ideal agreement and make your visit thoroughly enjoyable.— Three Social Media Team
Great service and very helpful
Great service and very helpful! Jon is very welcoming and efficient with our account issues.
23 juni 2026
Omdöme utan inbjudan
Svar från Three UK - 3Store York
Hey there, it is wonderful to hear that Jon provided such an accommodating experience while managing your account details. — Three Social Media Team
Good knowledge from Jon
Good knowledge from Jon. Made it quick and easy to upgrade.
23 juni 2026
Omdöme utan inbjudan
Svar från Three UK - 3Store York
Hi there, Thank you for reaching out. I am delighted to hear that Jon provided excellent service and made the entire process smooth and efficient for you.— Three Social Media Team
Svar från Three UK - 3Store York
Hi Kelvin, thanks for sharing such a fantastic bit of feedback. ☺️ -Kashish
I have been having problems for over…
I have been having problems for over two weeks and they have told me to leave them as they don,t no when or how to fix the problem
21 juni 2026
Omdöme utan inbjudan
Svar från Three UK - 3Store York
Hi John. We hear your concerns regarding the ongoing trouble you have faced over the last fortnight and the advice you received. As we’re not able to discuss account-specific details on social media, if you need further clarification, please contact our chat support team at https://bit.ly/3C43TKN. They’re available Monday to Friday from 8am to 10pm, and weekends from 9am to 8pm, and will be able to review everything with you directly. -Shivam
Remi was great
Remi was great, very quick and helpful. Highlighted some good deals. Would recomend going in store!
20 juni 2026
Omdöme utan inbjudan
Svar från Three UK - 3Store York
Hi Joe. It is wonderful to know that your time in store was so productive and that Remi found some excellent options for you without any delay. We appreciate the recommendation and are glad you received such efficient care. -Shivam
Jon in the York store is amazing
Jon in the York store is amazing. He has helped myself and my mum multiple times over the years. Very patient and helpful. Recommend to anyone who appreciates good customer service. A credit to 3.
19 juni 2026
Omdöme utan inbjudan
Svar från Three UK - 3Store York
Hey SB, we’re so glad you’re happy with our service from Jon, thank you so much for the ⭐⭐⭐⭐⭐ review! -Kashish
Went in to three to go sort some issues…
Went in to three to go sort some issues out with my phone .got it sorted out easily with the staff. Really supportive and helpful.
18 juni 2026
Omdöme utan inbjudan
Svar från Three UK - 3Store York
Thanks a ton, Kieran! 😄 Happy to hear everything was sorted quickly and the support hit the mark. We appreciate you! -Ayesha
Svar från Three UK - 3Store York
Love hearing this, Shiny ✨ We're glad our team delivered such prompt and top-tier care 💙 -Arvind
Svar från Three UK - 3Store York
Thank you so much for your lovely feedback, Kakkanatt! We’re delighted to hear you had such a wonderful experience with us. 😊 -Veronica
Came in to sort my bill out and theu…
Came in to sort my bill out and theu managed to get me a cheaper deal abd explain this on detail manager was helpful as well and tyler
18 juni 2026
Omdöme utan inbjudan
Svar från Three UK - 3Store York
Hi there 🎯 We are glad Tyler and our manager provided a cheaper rate with clear bill details. Our team loves delivering spot-on support 💙 -Arvind
The information John gave me was clear…
The information John gave me was clear and concise and extremely helpful.
17 juni 2026
Omdöme utan inbjudan
Svar från Three UK - 3Store York
Hi Ron, we are delighted to hear about your positive experience. It is great to know that John provided such outstanding support and ensured you received straightforward, valuable guidance today. -Shivam
Remi is quite helpful
Remi is quite helpful, recommended to visit shop
15 juni 2026
Omdöme utan inbjudan
Svar från Three UK - 3Store York
Hey Shang, that’s brilliant! We’re thrilled to hear that Remi made your experience such a positive one. Thank you so much for the amazing 5⭐ review! -Veronica
Lovely staffing helpful
14 juni 2026
Omdöme utan inbjudan
Svar från Three UK - 3Store York
Thank you, Sheena! We're glad our staff made your experience excellent. We truly appreciate your support. 😊 -Prabhjeet
When i come into store i find the staff…
When i come into store i find the staff helpful with what i ask especially Remi
14 juni 2026
Omdöme utan inbjudan
Svar från Three UK - 3Store York
Hi there, thank you for taking the time to leave such a wonderful 5⭐ review! We’re so glad Remi could make your experience smooth and enjoyable. -Neha
Great experience
Needed some help and Remi was very kind and knowledgeable. Thank you!
13 juni 2026
Omdöme utan inbjudan
Svar från Three UK - 3Store York
Hi there 🎯 We’re glad Remi’s kind approach and expert knowledge provided the exact support required. Here’s to smooth moments ahead 🌸 -Arvind
Detta är Trustpilot
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