Jamel had excellent customer service, was very patient to help us find what the problem was with the phone. Thank you!
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Great service, highly recommended
Företaget har svarat
Mr IKY has been very professional and helpful to me. He is kind and caring towards to myself as a custmer. I am delighted for 3 to have a gentlman like Mr IKY. He has gone beyond and above to help me.... Se mer
Företaget har svarat
Jamal was incredibly helpful answering all my questions. He had a fantastically broad range of knowledge. Great service!
Företaget har svarat
Företagsinformation
Om Three UK - 3Store Wimbledon
Skrivet av företaget
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Skrivet av företaget
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Kontaktuppgifter
Unit 115 Centre Court, 4 Queens Road, SW19 8YA, Wimbledon, London, Storbritannien
- 02089473174
4,8
Utmärkt
59 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från Three UK - 3Store Wimbledon
Hi Wadah, thanks for the glowing 5⭐ rating. We’re glad to hear you received exceptional support and that everything was handled smoothly without any hassle.
– Three Social Media Team
Jamel had excellent customer service
Jamel had excellent customer service, was very patient to help us find what the problem was with the phone. Thank you!
8 augusti 2026
Omdöme utan inbjudan
Svar från Three UK - 3Store Wimbledon
Hi Sean, brilliant to hear Jamel was patient and helped track down the issue with your phone. Glad you had excellent service. — Three Social Media Team
Svar från Three UK - 3Store Wimbledon
Hi Luis, we’re grateful for your feedback. It’s great to know our service met your expectations and that you’d recommend us.
– Three Social Media Team
Jamal was incredibly helpful answering…
Jamal was incredibly helpful answering all my questions. He had a fantastically broad range of knowledge. Great service!
5 augusti 2026
Omdöme utan inbjudan
Svar från Three UK - 3Store Wimbledon
Sophie, your amazing 5⭐ review means a lot to us. It’s great to hear Jamal’s knowledge and clear explanations made your experience so positive.
— Three Social Media Team
I was served by iky
I was served by iky. He Helped me set up my phone and home broadband. Great service.
4 augusti 2026
Omdöme utan inbjudan
Svar från Three UK - 3Store Wimbledon
Love this, Theresa 💫 Iky's support with getting your phone and home broadband up and running clearly made a great impression 🌟
- Three Social Media Team
Mr IKY has been very professional and…
Mr IKY has been very professional and helpful to me. He is kind and caring towards to myself as a custmer. I am delighted for 3 to have a gentlman like Mr IKY. He has gone beyond and above to help me. A big thank you to Mr IKY
2 augusti 2026
Omdöme utan inbjudan
Svar från Three UK - 3Store Wimbledon
That’s fantastic, Ying! We’re so glad Mr IKY was able to provide the support you needed. Thank you so much for the 5⭐ review!
– Three Social Media Team
Great service all-round
Great service all-round. Lots of ideas about the best service for me. Signed up to 5g rolling contract. Very happy with the service. Served by Omar and he was helpful and knowledgeable. Great service.
19 juli 2026
Omdöme utan inbjudan
Svar från Three UK - 3Store Wimbledon
Thank you for the review, Darren. We’re pleased Omar’s expert guidance helped you explore the right options and find a 5G plan that suited your needs perfectly. 🌟 – Three Social Media Team
Very nice experience
Very nice experience, helpful and reliable. Jamal was a trustworthy advisor who helped with my transaction today , very knowledgeable.
8 juli 2026
Omdöme utan inbjudan
Svar från Three UK - 3Store Wimbledon
Thank you for your awesome feedback, Alex! 😊 It’s great to hear Jamal supported you so effectively and made your experience a positive one. — Three Social Media Team
Everything was wonderful xazal was…
Everything was wonderful xazal was great help she setup and done everything and explained one by one
3 juli 2026
Omdöme utan inbjudan
Svar från Three UK - 3Store Wimbledon
Hiralal, we love hearing this. Xazal provided clear support throughout and made sure everything was set up confidently and with care.
— Three Social Media Team
Xazal was friendly and very helpful.
Xazal was friendly and very helpful.
Not only did she do the top up but gave me valuable advice.
She also helped me get my Utube back to English. Don't know how it got set onto Spanish.
15 juni 2026
Omdöme utan inbjudan
Svar från Three UK - 3Store Wimbledon
Hey Allen! We’re delighted Xazal turned your roaming plan and app setup into such a smooth and positive experience. Wishing you a fantastic day. 😊 -Prabhjeet
We went to the store today to add an…
We went to the store today to add an extra number to our existing contract and change the contract a little bit. We dealt with Jamal.
He was very knowledgeable very helpful. I was impressed with the overall service so much so that I’ll be going back to see Jamal to talk to him about some of my business phones which are currently with another supplier. If Jamal is not a store manager yet he should be ! You need to promote people like this or you’ll lose them.
8 juni 2026
Omdöme utan inbjudan
Svar från Three UK - 3Store Wimbledon
Hi David, we are thrilled to hear that Jamal took such great care of you in the store today. Providing helpful, knowledgeable support and making it easy to update your account is exactly what we aim for. -Shivam
I want to say a big Thank you to jamal…
I want to say a big Thank you to jamal the advisor at Wimbledon store. He help me always when I come and support me the best when I need help or any problem with my phone. Thank you
2 maj 2026
Omdöme utan inbjudan
Svar från Three UK - 3Store Wimbledon
Every problem is just another chance to shine, Janett. We're delighted Jamal stepped in and sorted things seamlessly for you. What a joy it was to serve you at Wimbledon! -Ashifa
Jamal, the best stuff!
Jamal is really helpful amd patient. He solved my problem.
29 april 2026
Omdöme utan inbjudan
Svar från Three UK - 3Store Wimbledon
We’re so pleased Jamal’s thoughtful approach made everything easier for you. Your feedback means a lot. -Suhaas
Fantastic service from Jamal
Fantastic service from Jamal – fast, friendly.
29 april 2026
Omdöme utan inbjudan
Svar från Three UK - 3Store Wimbledon
Hey Antony, that’s brilliant! We’re thrilled that Jamal made your experience so positive. Thank you for this amazing 5⭐ review! -Veronica
I had a really positive experience at…
I had a really positive experience at Three thanks to Jamal. He was genuinely helpful, patient, and took the time to explain everything clearly without rushing me.
He listened to what I needed, gave honest advice, and made sure I left with something that actually suited me. Customer service like this is not always easy to find, so it was very much appreciated.
Thank you, Jamal, for your help.
23 april 2026
Omdöme utan inbjudan
Svar från Three UK - 3Store Wimbledon
Thank you for sharing this with us. It’s wonderful to hear that Jamal provided such clear guidance and genuine support throughout your experience. Enjoy the rest of your day! -Afaq
Came to store for support with my…
Came to store for support with my device setup and some information and jamal the customer advisor was very helpful and polite. Thank you would definitely recommend Wimbledon store.
22 april 2026
Omdöme utan inbjudan
Svar från Three UK - 3Store Wimbledon
This absolutely made our day! 💛 Jamal will be delighted to hear your kind words. Thanks for recommending our Wimbledon store! -Ayesha
Accessing an app after many failed attempts.
As a Three customer I visited the Wimbledon store yesterday because I had been unable to log into a banking app on my iPhone. Ceysun was able to resolve the issue in a matter of minutes, something which no-one else had managed to do. I was very impressed at the level of customer service and Ceysun’s tenacious approach in dealing with the problem. 10/10.
8 april 2026
Omdöme utan inbjudan
Svar från Three UK - 3Store Wimbledon
Wow, Peter! It feels incredible to know Wimbledon at our Ceysun’s store made everything seamless and ensured a smooth experience. Thank you for choosing us and for sharing your feedback. -Neha
Amazing experience I was very well…
Amazing experience I was very well attended with respect and everything very well explained, Jamal was very kind and attentive. Really appreciate
1 april 2026
Omdöme utan inbjudan
Svar från Three UK - 3Store Wimbledon
Hi Aline, it’s great to hear that Jamal looked after you so well. We're glad he could talk you through everything clearly and with such a respectful approach. We really value you taking the time to share your experience with us. -Kishan
I came to store and I received a help…
I came to store and I received a help from Jamal
1 april 2026
Omdöme utan inbjudan
Svar från Three UK - 3Store Wimbledon
We’re thrilled to hear this, Karolina! 😊 Jamal’s knowledge and support clearly made a big difference to you. ✨ -Veronica
Xazal or someone high rank
I believe i can left a comment there, because i went to 4 different Three Shop last two weeks. Brixton, Tooting, Sutton and Wimbledon. Xazal is one of the best which i met with three. She have good knowledge about company products and explains everything very well.
I went to the other shop and wanna to get the 5G hub but finally the staff gave me the 4G one and said 4G hub can use the 5G network(i know which is not) and the staff also said only can be active two day after.
Xazal done the 5G hub for me and i can use it at the same day. She do the 5G hub for us and answer the other staff require and also told us about the mobile plan.
Finally, we got the 5G hub and switch 2 mobile plan to three.
If someone at three can saw this comment, i strongly recommend you should keep you good staff for your company. She deserve the praise and reward.
22 mars 2026
Omdöme utan inbjudan
Svar från Three UK - 3Store Wimbledon
Sorry for the confusion with that one store, Nam, we appreciate you speaking to Xazal and getting it corrected. She has done an incredible job, giving you the right information, and patiently setting you up with the device you need. Thank you so much for writing this brilliant review spotlighting the experience :) -Scott
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