I have been with 3 for many years. I have always had the best customer experience every time. The staff are very helpful, especially the St Austell team. I have never been disappointed with my visits... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I recently visited the Three store in St Austell to make a change of details on my Three account and to enquire about an upgrade. Received a very professional, knowledgeable and friendly service from... Se mer
Företaget har svarat
I've been in twice recently. One with a lead connector problem the other with roaming in Morocco. On both occasions the staff (this time Maddiey, Tony and Ant) were realy helpful, friendly, efficien... Se mer
Företaget har svarat
I popped in last week as I was having issues with my phone. Maddiey was so helpful and knowledgeable and was able to sort it there and then! She has lovely customer service skills and nothing was too... Se mer
Företaget har svarat
Företagsinformation
Om Three UK - 3Store St Austell
Skrivet av företaget
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Skrivet av företaget
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Kontaktuppgifter
12B Fore Street, PL25 5EN, St Austell, South, Storbritannien
- 0172668224
4,9
Utmärkt
78 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Kind quick and knowledgeable,
Kind quick and knowledgeable,
thanks Maddie and Ant.
18 mars 2026
Omdöme utan inbjudan
Svar från Three UK - 3Store St Austell
Hey Nicholas, thank you for sharing this amazing 5⭐ review! We’re thrilled Maddie and Ant gave you such a fantastic experience. -Veronica
Ant and Tony helped me sort an issue…
Ant and Tony helped me sort an issue out on my phone very quickly. great service
17 mars 2026
Omdöme utan inbjudan
Svar från Three UK - 3Store St Austell
Sarah, thank you for sharing your experience. It’s wonderful to hear that Ant and Tony made everything seamless and provided such attentive support. -Afaq
Just what you want
Two extremely friendly, knowledgable and helpful staff in the store. I wanted to trade up and they did everything for me including data transfer as I’m older so I am really pleased.
12 mars 2026
Omdöme utan inbjudan
Svar från Three UK - 3Store St Austell
Creating smiles and delight is what we’re proud to bring to our customers every day, William. The team made it happen beautifully. We hope you have a wonderful day. -Ashifa
Maddie and Ollie were so helpful
Maddie and Ollie were so helpful! Got a new SIM and help set it up
11 mars 2026
Omdöme utan inbjudan
Svar från Three UK - 3Store St Austell
Hello Eileen, we’re delighted to know Maddie and Ollie made the process smooth and ensured everything was set up perfectly on your new SIM. Your appreciation means a lot 🥰 -Neha
Maddiey helped me to set up my tablet…
Maddiey helped me to set up my tablet for my grand daughter. Always had good experiences in store.
12 februari 2026
Omdöme utan inbjudan
Svar från Three UK - 3Store St Austell
Hello Cornish, we’re delighted Maddiey offered such helpful support and that you continue to enjoy visiting our stores. We appreciate your trust. -Suhaas
Maddie and ant were very helpful
Maddie and ant were very helpful, they reduced my bill while getting me a new phone, i highly recommend this store, great people
7 februari 2026
Omdöme utan inbjudan
Svar från Three UK - 3Store St Austell
Hi Nigel, we’re glad Maddie and Ant made your visit such a positive one. Your recommendation means a lot and we’re glad you had a wonderful experience. -Suhaas
I had a problem with a deluge of ads on…
I had a problem with a deluge of ads on my phone and Tony fixed it for me with great efficiency and courtesy.
Gareth
5 februari 2026
Omdöme utan inbjudan
Svar från Three UK - 3Store St Austell
Hi Gareth, thank you for sharing your experience. It’s great to hear Tony was able to sort out the ads on your phone quickly and with care. We truly appreciate your support. 😊 -Prabhjeet
Staff very helpful
The staff had time to go through all the necessary points and information. Very pleased with all the help we have received from all the staff
2 februari 2026
Omdöme utan inbjudan
Svar från Three UK - 3Store St Austell
Thank you for sharing this ⭐. We’re thrilled our team gave you the time and support to cover all the necessary points and make your experience positive 😊. -Shivam
Welcoming friendly and efficient
I've been in twice recently. One with a lead connector problem the other with roaming in Morocco.
On both occasions the staff (this time Maddiey, Tony and Ant) were realy helpful, friendly, efficient and welcoming. Fab customer service, as an older person one someone gets a bit of condescending eye rolling but not at all with this team. Thank you so much.
15 januari 2026
Omdöme utan inbjudan
Svar från Three UK - 3Store St Austell
Thank you so much for your lovely feedback! We’re delighted to hear that Maddiey, Tony and Ant were so supportive during your visits. It’s great to know you felt welcomed and well looked after. We really appreciate you sharing this! -Veronica
Fast friendly and helpful
Fast friendly and helpful, nothing was too much trouble for the sales team.
All of our questions were answered and sorted easily from very knowledgeable staff.
14 januari 2026
Omdöme utan inbjudan
Svar från Three UK - 3Store St Austell
Hi BigJimny, thank you for sharing your experience 🎯 We’re really glad our team could provide the clarity and support you needed. Wishing you a wonderful day ahead 🌟 -Arvind
I really like 3
I really like 3 and that's why I've renewed my contract with them . Always helpful in any situation and with any issues, easy to use. 👍
14 januari 2026
Omdöme utan inbjudan
Svar från Three UK - 3Store St Austell
Hey Elizabeth, thank you for the 5⭐ review. We're overjoyed that our team made your renewal experience outstanding. We're committed to ensuring every visit is just as positive and effortless. -Neha
Maddie at the St Austell
Maddie at the St Austell branch was friendly, personable and very helpful with advice as to the best products and deals available.
Also a great help in setting up the new device and I left the store ready to use.
18 december 2025
Omdöme utan inbjudan
Svar från Three UK - 3Store St Austell
Hey John, that’s wonderful to hear! A big shoutout to Maddie at our St Austell branch for providing such amazing support. Thank you so much for sharing this fantastic 5⭐ review! -Veronica
Tony the assistant manager was amazing…
Tony the assistant manager was amazing and gave great advice.
11 december 2025
Omdöme utan inbjudan
Svar från Three UK - 3Store St Austell
Thanks for this fantastic 5⭐ review, Skye. We're so glad Tony was able to provide you with such amazing service 🎉 -Jade
A great experience with 3 as always
Both Tony and Maddy were really helpful, polite, friendly and made me feel valued as a customer. I felt as though they found me the best deal for my needs and the process of upgrading my contract was quick, easy and pleasant. I have visited several different 3 stores over the years of being a customer and always find staff to be consistently welcoming and genuinely interested in talking to me and helping get the best outcome.
4 december 2025
Omdöme utan inbjudan
Svar från Three UK - 3Store St Austell
That's incredible to hear, Gemma. We love how welcome and reliable you have found your visits to our stores to be, and that you always have great experiences with our friendly staff :) Thanks for a lovely review, it means the world to us! -Scott
Dealt with Ant at st Austell branch
Dealt with Ant at st Austell branch, excellent service and very knowledgeable,
Excellent customer service👍👍
14 november 2025
Omdöme utan inbjudan
Svar från Three UK - 3Store St Austell
Hi there.
That's great. We're glad to hear that. Thank you for the 5 stars. -Pete
Very helpful
The staff in the shop were very helpful, ant and his manager. My phone had broken and so I was stressed trying to see what my options were for a new one. They were very patient and helped me get a good deal on a phone that was in stock in store. Thankyou:)
4 november 2025
Omdöme utan inbjudan
Svar från Three UK - 3Store St Austell
We're sorry to hear that you had phone trouble, Jodie, we understand how stressful that must have been. That's brilliant that the store team could put your mind at ease and help get you another phone and your services back. Thank you for the 5 star review :) -Scott
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.