The rep,Pat was helpful, polite and patient, gave us plenty of options without over complicating any issues.
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Scott provided absolutely excellent service from start to finish. He was incredibly patient, took the time to explain everything clearly, and helped me sort out my phone contract without any press... Se mer
Företaget har svarat
Got new phone today and was served by ethan, he talked us through our plan and even updated all the information from my old phone to the new one. His customer service was impeccable he was so helpful... Se mer
Företaget har svarat
Scott was very helpful in store today and helping me setting my new phone up
Företaget har svarat
Företagsinformation
Om Three UK - 3Store Southend
Skrivet av företaget
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Skrivet av företaget
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Kontaktuppgifter
156 High Street, SS1 1JX, Southend, London, Storbritannien
- 01702462961
4,9
Utmärkt
124 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Very helpful with everything I needed…
Very helpful with everything I needed in store
27 november 2025
Omdöme utan inbjudan
Svar från Three UK - 3Store Southend
Thanks for your feedback, Jamie, and it's lovely to hear that you enjoyed great customer service during your store visit. We appreciate you taking the time to share this with us. -Michael
Excellent Service
Friendly, helpful customer service - first class experience.
23 november 2025
Omdöme utan inbjudan
Svar från Three UK - 3Store Southend
Hi there.
Oh yeah, that's what we like to hear. Thanks for taking the time to leave us this 5 star review. -Pete
The young lad that helped me was very…
The young lad that helped me was very helpful even after I come back into the store to do the data transfer he also showed me where I went wrong and was very nice
22 november 2025
Omdöme utan inbjudan
Svar från Three UK - 3Store Southend
Hey.
That's fantastic, that's what we like to hear. Thanks for the great feedback. -Pete
Mario was very patient and helped and…
Mario was very patient and helped and explained everything I needed to know. Offered good advice for an old technophobe like me. Happy customer now.Thank you.
19 november 2025
Omdöme utan inbjudan
Svar från Three UK - 3Store Southend
Hi Nicole, we’re so happy to see this has been your experience, we’ll certainly pass your feedback on! -John
Jamie is an amazing and wonderful…
Jamie is an amazing and wonderful customer support agent at 3 ,Southend.
18 november 2025
Omdöme utan inbjudan
Svar från Three UK - 3Store Southend
Thanks for this amazing 5⭐ review, Nilanka. We really do love to hear this! Great work Jamie 🎉 -Jade
suraj was very amazing
15 november 2025
Omdöme utan inbjudan
Svar från Three UK - 3Store Southend
Hello there.
Awesome stuff. We're glad to hear that. Thanks for the support. -Pete
SIM upgrade
Very helpful and helped me with my long Haul flight coming up and saved money thank you scott
13 november 2025
Omdöme utan inbjudan
Svar från Three UK - 3Store Southend
Thanks for your feedback, Caron, and it's lovely to hear that you enjoyed great customer service from Scott ahead of your trip. We appreciate you taking the time to share this with us. -Michael
Jamie and Mario excellent service guys…
Jamie and Mario excellent service guys thanks
12 november 2025
Omdöme utan inbjudan
Svar från Three UK - 3Store Southend
Thanks for this fantastic 5⭐ review, Paul. We appreciate you taking the time to send this over! Well done Jamie & Mario 🎉 -Jade
Svar från Three UK - 3Store Southend
Thanks for this fantastic 5⭐ review, Christina. We really do appreciate it! Have a great day 😊 -Jade
The gentleman was very polite and…
The gentleman was very polite and helpful and honest
Thank you Jamie
12 november 2025
Omdöme utan inbjudan
Svar från Three UK - 3Store Southend
We're happy to hear Jamie was respectful and helpful with your query. Thank you for a great review, Eileen :) -Scott
Jamie was extremely helpful in helping…
Jamie was extremely helpful in helping me set up my new Wi-Fi that my daughter ordered for me and got it up and running with ease
12 november 2025
Omdöme utan inbjudan
Svar från Three UK - 3Store Southend
Hi Karen, we’re so happy to see this has been your experience, we’ll certainly pass your feedback on! -John
Svar från Three UK - 3Store Southend
Clear explanations make all the difference, we're so happy to hear that. Thank you for the great review, Tim :) -Scott
Ethan was really helpful and went thru…
Ethan was really helpful and went thru all our options including the tradin
9 november 2025
Omdöme utan inbjudan
Svar från Three UK - 3Store Southend
Hello there.
That's amazing. We're glad to hear they were so helpful. Thanks for the feedback. -Pete
Svar från Three UK - 3Store Southend
Hey.
Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete
Excellent customer service pat and james
Excellent customer service pat and james
8 november 2025
Omdöme utan inbjudan
Svar från Three UK - 3Store Southend
Hi.
Thanks! Your review is really appreciated. -Pete
Everything was handled efficiently and…
Everything was handled efficiently and professionally with a smile. Mario was very polite and respectful and made the change over very easy.
5 stars!!
6 november 2025
Omdöme utan inbjudan
Svar från Three UK - 3Store Southend
Thanks for this amazing 5⭐ review, Tom. We really do appreciate you taking the time to send this over! Well done Mario 🎉 -Jade
Svar från Three UK - 3Store Southend
Thanks for your feedback, Charlotte, and it's lovely to hear that you enjoyed great customer service. We appreciate you taking the time to share this with us. -Michael
Scott was really helpful and polite…
Scott was really helpful and polite when serving me. Only went in for a replacement sim and he made my contract cheaper and walked away with a IPad. Happy customer <3
3 november 2025
Omdöme utan inbjudan
Svar från Three UK - 3Store Southend
Thanks for your feedback, Luke, and it's lovely to hear that you enjoyed great customer service from Scott and left happier. We appreciate you taking the time to share this with us. -Michael
Svar från Three UK - 3Store Southend
Hi there.
That's great. We're glad to hear that. Thank you for the 5 stars. -Pete
Great service from Suraj he was patient…
Great service from Suraj he was patient enough to explain everything
1 november 2025
Omdöme utan inbjudan
Svar från Three UK - 3Store Southend
Hello there.
Awesome stuff. We're glad to hear that. Thanks for the support. -Pete
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
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Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.