The rep,Pat was helpful, polite and patient, gave us plenty of options without over complicating any issues.
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Scott provided absolutely excellent service from start to finish. He was incredibly patient, took the time to explain everything clearly, and helped me sort out my phone contract without any press... Se mer
Företaget har svarat
Got new phone today and was served by ethan, he talked us through our plan and even updated all the information from my old phone to the new one. His customer service was impeccable he was so helpful... Se mer
Företaget har svarat
Scott was very helpful in store today and helping me setting my new phone up
Företaget har svarat
Företagsinformation
Om Three UK - 3Store Southend
Skrivet av företaget
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Skrivet av företaget
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Kontaktuppgifter
156 High Street, SS1 1JX, Southend, London, Storbritannien
- 01702462961
4,9
Utmärkt
123 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Thanks so much to Abidemi who sorted…
Thanks so much to Abidemi who sorted out our phones with new sims and got us better deals on all our contracts too. Lovely customer service, much appreciated.
14 juni 2026
Omdöme utan inbjudan
Svar från Three UK - 3Store Southend
Thank you! We're delighted to hear that Abidemi made your experience enjoyable and ensured you received excellent deals. 😇 -Prabhjeet
Thank you for a great services I was…
Thank you for a great services I was served by Mario in the Southend branch
9 juni 2026
Omdöme utan inbjudan
Svar från Three UK - 3Store Southend
That’s wonderful to hear, Terri! A big shoutout to Mario at our Southend store for providing such exceptional support. Thank you for sharing your lovely feedback. 🙌 -Veronica
Mario was a star and helped save me…
Mario was a star and helped save me money on my sim only plan.
9 juni 2026
Omdöme utan inbjudan
Svar från Three UK - 3Store Southend
That’s brilliant, Karl! 🎉 We love hearing that Mario made everything smooth and easy for you. Thank you for the wonderful feedback! -Veronica
Mario was really helpful and helped me…
Mario was really helpful and helped me save money on my phone contract
9 juni 2026
Omdöme utan inbjudan
Svar från Three UK - 3Store Southend
Thanks so much, Georgina! 🎉 We’re so happy Mario could help you get exactly what you wanted. Enjoy your day, you’re awesome! ♥️ -Kashish
Jamie was super helpful and helped with…
Jamie was super helpful and helped with everything he shouldnt of helped with every thing inculting the fraud we had
5 juni 2026
Omdöme utan inbjudan
Svar från Three UK - 3Store Southend
Thanks a ton for your review, Bryan! 🎉 Jamie really nailed it, and we look forward to serving you again. ☺️ -Kashish
Mario was Helpful and cheerful
Mario was Helpful and cheerful, quick, and pleasant to chat to. I would highly recommend him to help find the best deal.
3 juni 2026
Omdöme utan inbjudan
Svar från Three UK - 3Store Southend
Thank you for the review, Colin! We truly appreciate you sharing your experience. It’s wonderful to hear that Mario helped you secure a deal that met your expectations. -Neha
Very friendly young man
Very friendly young man, explained Everything clearly and very helpful
2 juni 2026
Omdöme utan inbjudan
Svar från Three UK - 3Store Southend
Thank you for your lovely feedback, Jade! We’re happy one of our team member made your experience a wonderful one. ✨ -Veronica
Ethan - Three Southend
I recently visited the Three store in Southend and was served by Ethan, who provided an outstanding 10/10 customer service experience.
I had been considering leaving Three for a few months due to previous poor customer service from the call centres and ongoing signal issues. Ethan took the time to listen, understand my concerns, and explain that Vodafone and Three are joining together to help provide a better signal and improved service going forward.
After our conversation, Ethan helped upgrade me to a new phone and made the whole process simple and stress-free. He also reassured me that if I have any issues in the future, I can come back into the store and they will help sort it.
Ethan completely changed my view of Three and gave me confidence to stay. Excellent service, very professional, and genuinely helpful. Highly recommend speaking to Ethan at the Southend store.
29 maj 2026
Omdöme utan inbjudan
Svar från Three UK - 3Store Southend
Hi Brad, thanks for sharing your experience 🎯 We're delighted Ethan shared his prompt patience at our Southend branch to address your network concerns and secure your confidence to stay. Knowing his stellar care turned things around and made your device change completely effortless is fantastic, and we look forward to looking after you on the high street 💙 -Arvind
Mario was marvellous in explaining all…
Mario was marvellous in explaining all my different accounts and also upgraded my sim so im getting more data!
27 maj 2026
Omdöme utan inbjudan
Svar från Three UK - 3Store Southend
Hi Ann! We absolutely love hearing this. We’re really glad Mario has given you such excellent support throughout. We hope you have a wonderful day! 😊 -Neha
The service in store with Mario was…
The service in store with Mario was outstanding a very helpful service many thanks
27 maj 2026
Omdöme utan inbjudan
Svar från Three UK - 3Store Southend
Hi Elayne, thanks for sharing this — wonderful to hear Mario gave you such outstanding support in store. We’re really glad the experience was so positive for you. -Shivam
Ethan made our experience very quick…
Ethan made our experience very quick easy. Friendly and helpful
27 maj 2026
Omdöme utan inbjudan
Svar från Three UK - 3Store Southend
Thank you for your thoughtful message, Lauren. We’re so glad Ethan was able to assist you and leave such a positive impression. Wishing you all the very best ahead. 😊 -Ayesha
The sales assistant suraj friedly, very competent at his role as a phone sales assistant, there wasn't one question he couldn't awnser. I was very impressed
The sales assistant suraj was absolutely amazing. Made things very clear and gave me lots of options
25 maj 2026
Omdöme utan inbjudan
Svar från Three UK - 3Store Southend
That’s amazing, Sarah! We’re thrilled to see your ⭐⭐⭐⭐⭐ feedback. Suraj always aims to give clear answers and great support, so it’s lovely to hear he delivered exactly that 😊. Thanks so much for your kind words! -Ayesha
Your staff at your Southend-on-Sea…
Your staff at your Southend-on-Sea branch were extremely helpful with particular regard to Ethan.
22 maj 2026
Omdöme utan inbjudan
Svar från Three UK - 3Store Southend
That’s brilliant, Chris! We’re really glad to hear that Ethan and the team gave you all the support you needed at our Southend on Sea store. Thank you so much for the 5⭐ review! -Maryalex
Jamie very helpful and fixed my little…
Jamie very helpful and fixed my little wifi thing thank you
21 maj 2026
Omdöme utan inbjudan
Svar från Three UK - 3Store Southend
Hi Morayo, we're thrilled to hear this! 💙 Jamie made everything smooth and hassle free by fixing your WiFi. Thanks for sharing your experience! -Neha
I've come today for help with going…
I've come today for help with going abroad and my account. I was assisted by Jamie and the service I received was excellent. All questions very well answered in a friendly and helpful manner. My experience with the has been extremely good.
20 maj 2026
Omdöme utan inbjudan
Svar från Three UK - 3Store Southend
Thank you for your feedback, Brian! We’re so glad to hear Jamie took fantastic care of you. 😊 -Veronica
Jamie very helpfully and polite helped…
Jamie very helpfully and polite helped me transfer
19 maj 2026
Omdöme utan inbjudan
Svar från Three UK - 3Store Southend
Absolutely fabulous, Cris! We’re glad Jamie was such a wonderful support to you. Thank you for taking the time to leave us a 5⭐ review! -Veronica
Brilliant customer service by Mario and…
Brilliant customer service by Mario and Suraj. They were polite, and professional. I appreciate their efficiency . Although they were short staffed on Sunday , they never rushed me and provided an excellent service. Keep up the good work!
17 maj 2026
Omdöme utan inbjudan
Svar från Three UK - 3Store Southend
Thank you so much, Nora! 🎉 We’re delighted Mario and Suraj could support you in just the way you needed. Wishing you a truly wonderful day! ☺️ -Kashish
We had a great service with Pat in the…
We had a great service with Pat in the office today! We are so happy with everithing!
13 maj 2026
Omdöme utan inbjudan
Svar från Three UK - 3Store Southend
Hey Gabriella, thank you for sharing this amazing 5⭐ review! We’re thrilled that Pat gave you such a fantastic experience. -Veronica
Scott was very helpful in store today…
Scott was very helpful in store today and helping me setting my new phone up
3 maj 2026
Omdöme utan inbjudan
Svar från Three UK - 3Store Southend
Hi Zola, great to hear Scott was able to help you get everything set up smoothly in store. We’re glad the support made your new phone easy to get started with. -Shivam
Jamie is very polite and helped me…
Jamie is very polite and helped me upgrade and fixed my phone ao ot would work with roaming
21 april 2026
Omdöme utan inbjudan
Svar från Three UK - 3Store Southend
Hey Caroline, that’s superb! 🎉 We’re glad Jamie made sure everything was sorted out smoothly for you. -Neha
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.