The whole experience from start to finish was brilliant, very talkative and pleasant. Everything was explained thoroughly and I’m leaving very happy . Ben was great , thanks Ben
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Three, I’m sure you’re trying to get me to mark you down. NLP shows if you want me to rate 5 you should be calling yourself FIVE. Anyway great visit today, you handled me so well. You definitely d... Se mer
Företaget har svarat
Finlay was very friendly and helpful with suggestions on ways to help on getting a new phone and plan. Also made sure that we knew what to do when changing sims and felt comfortable
Företaget har svarat
I went into the 3 store today and spoke to Nick and, having failed previously to get any help on the chatline, he was absolutely brilliant and told me what was wrong with my router , and the signal ,... Se mer
Företaget har svarat
Företagsinformation
Om Three UK - 3Store Guildford
Skrivet av företaget
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Skrivet av företaget
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Kontaktuppgifter
112-116 High Street, GU1 3HQ, Guildford, South, Storbritannien
- 01483511719
4,9
Utmärkt
79 omdömen
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
James and Naz helped me get and new sim…
James and Naz helped me get and new sim deal
21 maj 2026
Omdöme utan inbjudan
Svar från Three UK - 3Store Guildford
Hi Mohammed, thank you for your kind words. We're glad James and Naz helped you choose a new SIM deal. -Suhaas
Naz was very efficient and very helpful…
Naz was very efficient and very helpful and extremely friendly and I highly recommend
18 maj 2026
Omdöme utan inbjudan
Svar från Three UK - 3Store Guildford
Hi Marianne, and thank you for sharing this. We’re delighted to hear that Naz gave you such great support. Feedback like yours always brightens our day. -Ayesha
Svar från Three UK - 3Store Guildford
Hey there! We're thrilled to hear you had a great experience with Ben. Thank you for the review! -Afaq
Great experience saved my stress with…
Great experience saved my stress with a new sim thank you!
Thanks Nick!
12 maj 2026
Omdöme utan inbjudan
Svar från Three UK - 3Store Guildford
Britt, your feedback is truly appreciated. It’s great to know the team were able to get you set up with a new SIM without any hassle. -Manavata
Ben was fab so patient and very helpful…
Ben was fab so patient and very helpful thanks Ben
12 maj 2026
Omdöme utan inbjudan
Svar från Three UK - 3Store Guildford
Thank you for your feedback, Yvette! We’re pleased that Ben was able to sort things out for you so efficiently. ✨ -Veronica
Ben had been grate incredibly helpful…
Ben had been grate incredibly helpful and really good service
8 maj 2026
Omdöme utan inbjudan
Svar från Three UK - 3Store Guildford
Hi James, great to know Ben provided such supportive help and made a strong positive impression throughout. -Kishan
The whole experience from start to…
The whole experience from start to finish was brilliant, very talkative and pleasant. Everything was explained thoroughly and I’m leaving very happy . Ben was great , thanks Ben
7 maj 2026
Omdöme utan inbjudan
Svar från Three UK - 3Store Guildford
Hey Gemma, thank you for sharing this feedback! 😊 We’re thrilled that Ben gave you such a fantastic experience. ⭐. -Veronica
James is reliable professional and…
James is reliable professional and clear customer advisor.
2 maj 2026
Omdöme utan inbjudan
Svar från Three UK - 3Store Guildford
Hey Lois, that's amazing! 🎉 We're so glad you had an exceptional service experience with James. Thanks for taking the time to leave this 5⭐ review. -Ayesha
Naz was patient
Naz was patient, clear and helpful with getting my new phone working
1 maj 2026
Omdöme utan inbjudan
Svar från Three UK - 3Store Guildford
Hi Antonia, thanks for sharing this with us.
We’re pleased to hear Naz took the time to guide you through getting everything set up smoothly on your new phone. -Shivam
Second time I have dealt with Nas at…
Second time I have dealt with Nas at the Guildford store. Absolute delight, super friendly and helpful. An absolute asset to the Company.
Thank you for all your help Nas!
24 april 2026
Omdöme utan inbjudan
Svar från Three UK - 3Store Guildford
Maria, your message really stands out. Knowing Nas consistently delivers such friendly and helpful service is something we’re incredibly proud of. -Manavata
I went to the shop to renew my…
I went to the shop to renew my contract. Finlay was so helpful and even solved a problem what I had it for years. Thank you Finlay.
18 april 2026
Omdöme utan inbjudan
Svar från Three UK - 3Store Guildford
It’s wonderful Finlay’s support helped with your renewal. Thank you for the dazzling 5 ⭐ review. -Suhaas
Naz was super knowledgable and patient
Naz was super knowledgable and patient. Highly recommend.
18 april 2026
Omdöme utan inbjudan
Svar från Three UK - 3Store Guildford
Thanks a ton! 🎉 We’re so glad everything went perfectly with Naz, and we can’t wait to welcome you back again! 🥰 -Kashish
Excellent service and knowledge all…
Excellent service and knowledge all round, thanks to james
18 april 2026
Omdöme utan inbjudan
Svar från Three UK - 3Store Guildford
Bravo, Nicholas! 🎊 We're thrilled that James made your experience truly remarkable. Thank you for sharing such an outstanding ⭐⭐⭐⭐⭐ review. -Kashish
Three no Five
Three, I’m sure you’re trying to get me to mark you down. NLP shows if you want me to rate 5 you should be calling yourself FIVE.
Anyway great visit today, you handled me so well. You definitely deserve this rating.
17 april 2026
Omdöme utan inbjudan
Svar från Three UK - 3Store Guildford
Hi Jason, we’re pleased your visit went well and that our team provided the support you needed. We appreciate your feedback. -Suhaas
Excellent Customer Service
Naz was extremely helpful and friendly throughout the process of setting up my new SIM card. I ordered the SIM online to collect in store and Naz ensured I was on the right plan with clear info on what was included. Naz then activated my new SIM card and helped transfer my old number across.
7 april 2026
Omdöme utan inbjudan
Svar från Three UK - 3Store Guildford
Thank you for taking the time to share your experience with us, Alice! We’re delighted to hear that Naz guided you through everything so smoothly and made sure you were set up with the right option. It’s great to know the transition to your new SIM was handled with such care. -Afaq
Svar från Three UK - 3Store Guildford
Hey Luke, we’re so happy to know that Naz was able to help you. Thank you for sharing your ⭐ review! -Neha
Svar från Three UK - 3Store Guildford
Hi there, it’s wonderful that Ben's support left a lasting impression. Thank you for your feedback. -Suhaas
Ben provided me an excellent quote and…
Ben provided me an excellent quote and service upgrade.
4 april 2026
Omdöme utan inbjudan
Svar från Three UK - 3Store Guildford
Hi Roy, thank you for your 5 ⭐ review! It's fantastic to hear that you received excellent support from Ben. -Afaq
Svar från Three UK - 3Store Guildford
Hi Aims, thanks for taking the time to leave this. We’re pleased Eni looked after you and kept the experience friendly and respectful. -Kishan
James was excellent
James was excellent, knowledgeable, confident and efficent.
2 april 2026
Omdöme utan inbjudan
Svar från Three UK - 3Store Guildford
Thanks so much, Sue! Your words mean a lot. James will be thrilled to hear his skill and confidence truly stood out. -Manavata
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
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Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.