I visited the store for help with my phone plan, the staff were so friendly and knowledgeable. My problem was sorted within minutes! Amazing customer service!
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I phoned up needing advice about Insurance, David was great in guiding me to the right direction. When I expressed how I am not good with technology, he asked if I was local and if so, to pop in and h... Se mer
Företaget har svarat
Always a pleasure when visiting the store very friendly fixed my screen and helped me get a nee sim for me tablet .Always great customer care 1st class . KERRIE WAS THE ASSISTANT WHO ALWAY GOES ABOVE... Se mer
Företaget har svarat
We could not have asked for better service from the staff. We had a complicated situation, which they handled very professionally and took their time to handle it. Very impressed.
Företaget har svarat
Företagsinformation
Om Three UK - 3Store Dunfermline
Skrivet av företaget
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Skrivet av företaget
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Kontaktuppgifter
Unit 15b Kingsgate Centre, KY12 7QA, Dunfermline, North, Storbritannien
- 01383725014
4,9
Utmärkt
64 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Very friendly and helpful lady
Very friendly and helpful lady. Very patient with us.
8 augusti 2026
Omdöme utan inbjudan
Svar från Three UK - 3Store Dunfermline
Sweet, John! We’re so happy to hear that you had a wonderful experience with us. Thank you for the review! — Three Social Media Team
Megan was very helpful
Megan was very helpful, knowledgeable and friendly.
6 augusti 2026
Omdöme utan inbjudan
Svar från Three UK - 3Store Dunfermline
Hey Scott, it’s wonderful to hear that Megan delivered such a standout experience. Your kind words really mean a lot to us! 😊
-Three Social Media Team.
10/10 stars for sarah who was very…
10/10 stars for sarah who was very helpful and sorted out my phone and me as I was extremely stressed
3 augusti 2026
Omdöme utan inbjudan
Svar från Three UK - 3Store Dunfermline
Hey Sam, we’re so happy to know that Sarah was able to help you. Thank you for sharing your 5⭐ review! – Three Social Media Team
Wonderful staff!
I visited the store for help with my phone plan, the staff were so friendly and knowledgeable. My problem was sorted within minutes! Amazing customer service!
15 juli 2026
Omdöme utan inbjudan
Svar från Three UK - 3Store Dunfermline
Your words are a real highlight ✨ Emily. We’re pleased the team’s dedicated support brought a swift resolution and earned such fantastic feedback 🌷
- Three Social Media Team
Svar från Three UK - 3Store Dunfermline
Thanks a ton for your review, Craig! 🎉 Our team really nailed it, and we look forward to serving you again. ☺️ — Three Social Media Team
Very helpful and Friendly young girl…
Very helpful and Friendly young girl that helped.
24 juli 2026
Omdöme utan inbjudan
Svar från Three UK - 3Store Dunfermline
Hi Jennifer, thanks for the great feedback. We’re glad to hear that you received warm and supportive assistance, creating a seamless experience for you.
— Three Social Media Team
We could not have asked for better…
We could not have asked for better service from the staff. We had a complicated situation, which they handled very professionally and took their time to handle it. Very impressed.
21 juli 2026
Omdöme utan inbjudan
Svar från Three UK - 3Store Dunfermline
Thank you for sharing your experience, Larraine! We're so glad our team could guide you through everything with such patience and care. It means the world to us that you felt completely supported. 😇 - Three Social Media Team
Amazing experience in the store this…
Amazing experience in the store this afternoon Megan was amazing and very helpful, after a previous visit speaking to kerrie who discussed everything brilliant to now also having another very helpful and knowledgeable conversation with Megan we managed to get everything we wanted and more. Thank iou
14 juli 2026
Omdöme utan inbjudan
Svar från Three UK - 3Store Dunfermline
Hi Craig, thanks for the lovely feedback. We’re delighted to hear that Megan and Kerrie at our store provided outstanding support and made sure you left fully prepared with everything you needed.
– Three Social Media Team
Very helpful and gave great information…
Very helpful and gave great information also answered all questions we had
Great customer service from Megan and Kerrie
14 juli 2026
Omdöme utan inbjudan
Svar från Three UK - 3Store Dunfermline
Hey Danielle, it’s great to hear Megan and Kerrie made sure you had all the information you needed and felt fully supported throughout. Thank you for taking the time to share this with us 💙
-Three Social Media Team.
The guy in the Dunfermline 3 shop today…
The guy in the Dunfermline 3 shop today was great -we are 3 customers in our 70s who are not great with phones-we called in for advice as I couldn't use my phone for continual adverts and pop ups that I hadn't a clue how to sort -he very kindly not only helped us he solved our problem and I left with my phone in working order -he was kind, polite, professional and extremely helpful -thank you once again a credit to 3 😁
13 juli 2026
Omdöme utan inbjudan
Svar från Three UK - 3Store Dunfermline
Superb! Thank you for sharing this lovely feedback about your visit to our Dunfermline store today. We're delighted that our advisor resolved the issue with patience and care, as we always aim to make technology simple and accessible for everyone. 🥰 - Three Social Media Team
Svar från Three UK - 3Store Dunfermline
Thank you, Michael. Wonderful to know our staff made your visit easy and pleasant.
— Three Social Media Team
Great service from David and Ellie
Great service from David and Ellie
13 juli 2026
Omdöme utan inbjudan
Svar från Three UK - 3Store Dunfermline
Hi Nicola. It is great to hear that David and Ellie provided such an excellent experience during your recent interaction.— Three Social Media Team
Amazing customer service from kerrie…
Amazing customer service from kerrie and David in the Dunfermline branch! Thank you so much and I will recommend to all.
Greg
6 juli 2026
Omdöme utan inbjudan
Svar från Three UK - 3Store Dunfermline
Your words are a real highlight, Greg ✨ We’re delighted Kerrie and David delivered such top‑tier support at our Dunfermline branch, and your recommendation speaks volumes 🌟
- Three Social Media Team
Ellie was very helpful and…
Ellie was very helpful and knowledgeable. A very easy pleasant experience.
4 juli 2026
Omdöme utan inbjudan
Svar från Three UK - 3Store Dunfermline
Hey Jean! Thank you for your feedback. We’re glad Ellie was able to help, and we’re always here whenever you need us. ☺️ — Three Social Media Team
Staff on today is amazing very…
Staff on today is amazing very supportive anytime I come keep you perfect customer service up.
23 juni 2026
Omdöme utan inbjudan
Svar från Three UK - 3Store Dunfermline
Hi Debora, thank you for sharing your kind words. We're glad the support you received made such a positive impression. 😇 - Three Social Media Team
David was excellent
David was excellent - an absolute credit to 3. Friendly, helpful, built a great rapport and went above and beyond
20 juni 2026
Omdöme utan inbjudan
Svar från Three UK - 3Store Dunfermline
Thank you, Rachel. It’s great to hear that David made such a strong impression and supported you with such care. Your comments about his rapport, helpful approach, and the way he went above and beyond mean a lot to our team. -Ayesha
Was in Dunfermline to get my phone…
Was in Dunfermline to get my phone transfered and Niamh and David helped brilliantly.
18 juni 2026
Omdöme utan inbjudan
Svar från Three UK - 3Store Dunfermline
Lovely feedback, Rosemary. We’re delighted Niamh and David looked after you so brilliantly in Dunfermline. Thanks for taking the time to let us know ✨ -Ayesha
Fantastic
Fantastic, brilliant, professional and helpful service from Kerrie, Jade and David.
16 juni 2026
Omdöme utan inbjudan
Svar från Three UK - 3Store Dunfermline
Wonderful feedback 🌟 Alison. Kerrie, Jade and David delivered such standout and attentive support that created a strong positive impression 💫 -Arvind
Very helpful
6 juni 2026
Omdöme utan inbjudan
Svar från Three UK - 3Store Dunfermline
Woohoo 🎉 Eve, we’re thrilled that you received such spot-on and expert support 🌟 -Arvind
friendly stuff and catered to all our…
friendly stuff and catered to all our needs
5 juni 2026
Omdöme utan inbjudan
Svar från Three UK - 3Store Dunfermline
Thank you, Ronald! We're glad our staff made your experience excellent. We truly appreciate your support. 😊 -Prabhjeet
Detta är Trustpilot
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