I had such a lovely experience with Hannah at Three! She was so helpful and knowledgeable when giving me information about different phones and made choosing a new phone so easy. She was absolutely lo... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Our experience was made great by the wonderful, helpful and most lovely Alaina. My elderly mother and I popped in to the Dumfries store 6/10/2025 to see if we could possibly get 3 internet. We were... Se mer
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Alina, in-store assistant very helpful, clear information, transition to new phone very smooth. Assisted in setting up new phone
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Absolutely fantastic experience! Kristen at the Dumfries shop was exceptional — incredibly friendly, helpful and professional. She went above and beyond to help me, explained everything clearly and ma... Se mer
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Företagsinformation
Om Three UK - 3Store Dumfries
Skrivet av företaget
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Skrivet av företaget
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Kontaktuppgifter
Unit 18 The Loreburne Shopping Centre, DG1 2BD, Dumfries, North, Storbritannien
- 01387270871
4,9
Utmärkt
82 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I visited Dumfries store to get a new…
I visited Dumfries store to get a new tablet for my son. Nick’s customer service skills were exceptional and I left with a new tablet for my son.
6 mars 2026
Omdöme utan inbjudan
Svar från Three UK - 3Store Dumfries
Hey Nicola, that’s brilliant! We’re glad Nick at the Dumfries store advised you on a great new tablet 🎉 We hope your son loves it 🙂 -Neha
Nick did great at sorting me a new plan
4 mars 2026
Omdöme utan inbjudan
Svar från Three UK - 3Store Dumfries
Bek, every cherished memory is shaped by people like Nick, whose dedication truly stands out. May your day be as amazing as you are! -Ashifa
Svar från Three UK - 3Store Dumfries
Thank you for your wonderful feedback, Lauren! 🌟 We’re glad to know we hit the mark! -Veronica
I needed to install my voicemail and…
I needed to install my voicemail and Nick in the Dumfries store sorted it for me in no time at all with a smile on his face and a lovely disposition. A credit to your team, thank you.
26 februari 2026
Omdöme utan inbjudan
Svar från Three UK - 3Store Dumfries
That’s fantastic feedback, Jan! 🌟 We’re so glad Nick was able to make the process quick and friendly for you in the Dumfries store. It’s great to hear how much you appreciated his help and positive attitude. Thanks for sharing your experience with us 🙌 -Shivam
Svar från Three UK - 3Store Dumfries
Hi David, we’re delighted you found the service clear and efficient. Thank you for sharing your experience! -Suhaas
Had a marvelous experience
Had a marvelous experience. Really felt assisted with bonus tips. Nick made everything easy. Keep it up 3.cheers.
16 februari 2026
Omdöme utan inbjudan
Svar från Three UK - 3Store Dumfries
Thank you for the great shout‑out! Nick’s dedication truly make a difference, and it’s wonderful to know everything was handled smoothly. Notes like yours always make us smile! 😊 -Ashifa
Excellent assistance from Nick in…
Excellent assistance from Nick in Dumfries store when purchasing a new phone.
13 februari 2026
Omdöme utan inbjudan
Svar från Three UK - 3Store Dumfries
Love hearing this, Donald 😊 We’re delighted that Nick at our Dumfries store helped you find the phone that suits you best. Wishing you lots of joy and smooth moments with your new phone ✨ -Arvind
Svar från Three UK - 3Store Dumfries
Hi Joy, it’s great to hear you had such a positive experience with the team. We really appreciate you taking the time to post this. -Kishan
Great experience
Great experience. Stacey And Kirsten were so helpful they set the phone up for my mum and explained everything. Lovely ladies. 5 star ⭐
31 januari 2026
Omdöme utan inbjudan
Svar från Three UK - 3Store Dumfries
Yay, Andrea 🎉 Your kind words and 5 ⭐ inspire us. We’re pleased Stacey and Kirsten set up your mum’s phone and made the visit smooth. Wishing you a fantastic day ahead 🌼 -Arvind
Very helpful and friendly staff
Very helpful and friendly staff. Very informative.
26 januari 2026
Omdöme utan inbjudan
Svar från Three UK - 3Store Dumfries
Hey, now that’s what we call fantastic service and support, thanks Janet for sharing this with us! 🥰 -Kashish
Ben was very helpful and efficient
Ben was very helpful and efficient
Helped sort our problem. Well done
23 januari 2026
Omdöme utan inbjudan
Svar från Three UK - 3Store Dumfries
Thank you for the great shout‑out, Tricia! 💫 Ben’s quick thinking and dedication truly make a difference, and it’s wonderful to know everything was handled smoothly. Notes like yours always make us smile! 😊 -Ashifa
Svar från Three UK - 3Store Dumfries
Hey Richard, this is what we love to hear from our customers! We’ll certainly pass your feedback on! -John
Amazing customer service
Amazing customer service! Very pleased with my recent experience in store. A special thanks to Nick for his patience, knowledge and help.
15 januari 2026
Omdöme utan inbjudan
Svar från Three UK - 3Store Dumfries
Hey Rosanagh, we're so glad you had a positive experience! It's great to hear that Nick took such good care of you and made everything go smoothly. -Neha
Fabulous service yet again from Kristen…
Fabulous service yet again from Kristen in Loreburn shop Dumfries. Made things seem so easy for us aged pair
5 januari 2026
Omdöme utan inbjudan
Svar från Three UK - 3Store Dumfries
Derek, your kind words and 5 ⭐ review truly made our day. We’re delighted Kristen provided excellent support at our store. Wishing you a wonderful New Year 🎊. -Arvind
Saved money and new phone
3 januari 2026
Omdöme utan inbjudan
Svar från Three UK - 3Store Dumfries
Hi there.
That's great. We're glad to hear that. Thank you for the 5 stars. -Pete
Smooth transition to purchase new phone
Alina, in-store assistant very helpful, clear information, transition to new phone very smooth. Assisted in setting up new phone
31 december 2025
Omdöme utan inbjudan
Svar från Three UK - 3Store Dumfries
Mrs. Stafford, thank you for sharing your experience 🎉 We’re thrilled Alina provided excellent guidance and made your phone setup seamless. Wishing you a sparkling New Year 🎊 -Arvind
Excellent service from Stacey
Excellent service from Stacey, so friendly and very helpful, thank you
30 december 2025
Omdöme utan inbjudan
Svar från Three UK - 3Store Dumfries
Hi Roger! 🎉 This has made our day! It’s awesome to hear that Stacey looked after you with such a warm and helpful approach. Knowing her energy made your experience easy is exactly what we love to see. Thank you for choosing us and for sharing the good vibes! -Kishan
Pleasant service
Pleasant service, nice girl, very helpful and i walked out happy
20 december 2025
Omdöme utan inbjudan
Svar från Three UK - 3Store Dumfries
Hello there.
Awesome stuff. We're glad to hear that. Thanks for the support. -Pete
Elena was extremely helpful
Elena was extremely helpful. She helped me resolve a problem I had with my SIM card. Excellent customer service. .
16 december 2025
Omdöme utan inbjudan
Svar från Three UK - 3Store Dumfries
Hey Vicky! We’re so glad to hear that Elena was efficient and made everything easy. Thank you for taking the time to share your feedback 😊 -Ayesha
Elena was a great help today with my…
Elena was a great help today with my phone
16 december 2025
Omdöme utan inbjudan
Svar från Three UK - 3Store Dumfries
Thanks for the amazing 5 ⭐ review, Rhyn. We’re delighted Elena could assist you today. Wishing you a wonderful day 😊 We’re always happy to help 🤝 -Arvind
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