Mitch was absolutely amazing from start to finish. He took the time to explain everything clearly, including all the terms and conditions, and made sure we fully understood every detail before m... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Had an amazing experience with Anna. Walked in for an enquiry and walked out with 2 x contracts. 😃 Staff are very professional, experienced and hands on. Definitely recommend this store. Keep up t... Se mer
Företaget har svarat
Great customer service from Fyza. Very patient and helpful.
Företaget har svarat
Mitch has been an amazing help. He was friendly and has great intensive knowledge on phones. He was very skillful in helping me navigating phones and deals as well as being helpful.
Företaget har svarat
Företagsinformation
Om Three UK - 3Store Derby
Skrivet av företaget
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Skrivet av företaget
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Kontaktuppgifter
SU105 Eagle Centre, DE1 2PL, Derby, Midlands, Storbritannien
- 01332200859
4,9
Utmärkt
290 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Fyza was very kind and helpful saved us…
Fyza was very kind and helpful saved us a lot of money and gave us a better deal amazed
7 februari 2026
Omdöme utan inbjudan
Svar från Three UK - 3Store Derby
Hi there.
Awesome stuff. Thanks for the 5 stars. -Pete
Fyza was very helpful and thorough
Fyza was very helpful and thorough. Would highly recommend.
7 februari 2026
Omdöme utan inbjudan
Svar från Three UK - 3Store Derby
Hello Samantha, we’re overjoyed to know Fyza provided such attentive service. We appreciate your recommendation and kind words. -Suhaas
Shaheen was great
Shaheen was great and immediately solved my issue.
2 februari 2026
Omdöme utan inbjudan
Svar från Three UK - 3Store Derby
Thank you for this lovely review, Maria! It’s fantastic to know that Shaheen was able to assist you and that you walked away happy with your issue solved. 😊 -Ayesha
Amazing service
From the moment I walked in it all felt right. Anna was amazing and got me the best possible deal available. Even the members of staff who were not primary involved in my renewal and purchases were fantastic, friendly and made me laugh.
Would highly recommend visiting the shop.
Thank you Anna
2 februari 2026
Omdöme utan inbjudan
Svar från Three UK - 3Store Derby
Hi Kevin, we’re pleased you had a positive visit. It’s good to know Anna found a suitable option for your latest purchase and that everyone made you feel welcome throughout. We hope you enjoy your new items. -Kishan
Svar från Three UK - 3Store Derby
Hello there! We’re thrilled to hear you had a great experience with us. Thank you so much for your review! -Neha
Fyza very helpfull so greattfull for…
Fyza very helpfull so greattfull for her understanding and sweet
1 februari 2026
Omdöme utan inbjudan
Svar från Three UK - 3Store Derby
Hello there.
Awesome stuff. We're glad to hear that. Thanks for the support. -Pete
Svar från Three UK - 3Store Derby
Hi Bishal, we’re thrilled Fyza delivered exceptional service! Thank you for taking the time to leave us a 5⭐ review. -Neha
Just wanted to say thank you to Fyza…
Just wanted to say thank you to Fyza and the store manager for helping me out with getting a new phone today.
I’ve been stung and ripped off by this sort of thing in the past so I needed a lot clarifying. But today they helped make everything crystal clear and explained everything in detail with no strange hidden fees or anything.
Thanks for the peace of mind for such a big purchase.
29 januari 2026
Omdöme utan inbjudan
Svar från Three UK - 3Store Derby
Hi Nicc, it is wonderful to hear about your time with Fyza and the manager. We are glad they provided the guidance you needed. Congratulations on your new phone! We appreciate you choosing us. -Kishan
Varun and leon were very helpful and…
Varun and leon were very helpful and informative.
27 januari 2026
Omdöme utan inbjudan
Svar från Three UK - 3Store Derby
That’s fantastic, Calum! We’re so glad Varun and Leon were able to provide the support you needed. Thank you so much for the review! -Neha
Three mobile customer service is…
Three mobile customer service is excellent! Fyza in Three Derbion Mall is well knowledgeable and accommodating!
27 januari 2026
Omdöme utan inbjudan
Svar från Three UK - 3Store Derby
Wow Jc 🎉 It’s wonderful to hear that Fyza offered such patient and caring support during your visit to our Derbion branch. Thank you for sharing your experience with us 💛 -Arvind
Good all round experience
Good all round experience. Fyza did everything we asked. 5 stars from me. This was in the Derby store.
25 januari 2026
Omdöme utan inbjudan
Svar från Three UK - 3Store Derby
Lovely, Nei! Fyza is truly exceptional, and hearing you rate us a perfect 5/5 really makes our day. ☺️ -Kashish
Fyza was really helpful to us 😀
25 januari 2026
Omdöme utan inbjudan
Svar från Three UK - 3Store Derby
Thank you, Wendy, for such an uplifting review! We’re so happy that Fyza was able to help you with kindness and care. Here’s to great things ahead! 😃 -Ayesha
Excellent service
Excellent service by the store manager who has helped me many times before. Good work.
21 januari 2026
Omdöme utan inbjudan
Svar från Three UK - 3Store Derby
Thank you for your feedback, David! It’s great to hear that our store manager has given you strong support, as always. We appreciate you taking the time to let us know about it. 😊 -Kashish
Receptive
Receptive, professional, polite and took time to explain properly the services available.
20 januari 2026
Omdöme utan inbjudan
Svar från Three UK - 3Store Derby
Hey Okoh, thank you for your kind review and for taking the time to share your experience with us. -Suhaas
Svar från Three UK - 3Store Derby
Hey Kawan! 🚀 So good to know! Hats off to Varun for making it remarkable. Thank you for your kind words. -Ashifa
A fantastic experience
Anna (from Derby) proved extremely helpful in the service and the mannerism it was provided. She communicated all information in a manner that was succinct and understandable to me and my family.
The experience definitely deserves a 5 star rating.
Thank you Anna (from Derby)
17 januari 2026
Omdöme utan inbjudan
Svar från Three UK - 3Store Derby
Thank you so much for sharing this wonderful feedback! We’re thrilled to hear Anna supported you and your family with such clarity and care at our Derby store. ✨😊 -Veronica
Svar från Three UK - 3Store Derby
Hey Joseph, you’ve just made our day! 🎉 We’re glad to hear your experience with Leon was remarkable. Wishing you a great day. -Manavata
Svar från Three UK - 3Store Derby
Raman, you’ve painted our day with 5 golden ⭐! We’re truly grateful for your brilliant feedback and delighted that Shaheen and Maureen made your experience shine ✨ -Ashifa
Fyza gave us excellent customer…
Fyza gave us excellent customer service, very friendly service. Would recommend
16 januari 2026
Omdöme utan inbjudan
Svar från Three UK - 3Store Derby
Great to hear, Mollie! 🎊 We’re thrilled that Fyza provided such an exceptional experience. Wishing you a wonderful day ahead. -Manavata
Varun was great
Varun was great. He got to the bottom of the problem and sorted it out for us
15 januari 2026
Omdöme utan inbjudan
Svar från Three UK - 3Store Derby
Hey Joanna, We're glad that Varun gave you all the help and support throughout. Thank you for this amazing 5 ⭐ review. -Prabhjeet
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.