Both members of staff in store on the day were extremely pleasant and helpful. Kallum was thorough in his approach to help me explore all relevant options to make sure I was getting the right package.... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Went intot the Chesterfield store today to upgrade father's phone. She took the time to explain the available deals that would be suitable for him and fitted him the screen protector. She was br... Se mer
Företaget har svarat
We recently went to the 3 Store in Chesterfield to upgrade my phone. We were served by a gentleman named Paul. He was absolutely brilliant and answered all of our questions. Nothing was too much troub... Se mer
Företaget har svarat
I came into the Chesterfield store today to renew my contract and cancelling my daughter's contract. This would normally reduce me to tears! However, Paul could not have been more helpful, fri... Se mer
Företaget har svarat
Företagsinformation
Om Three UK - 3Store Chesterfield
Skrivet av företaget
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Skrivet av företaget
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Kontaktuppgifter
SU18 Vicar Lane, S40 1PY, Chesterfield, Midlands, Storbritannien
- 01246208451
4,9
Utmärkt
85 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great service
Great service , very helpful . Tegan my customer adviser helped me through my application and phone swap . Highly recommended, thank you ☆☆☆☆☆
24 mars 2026
Omdöme utan inbjudan
Svar från Three UK - 3Store Chesterfield
Thank you for sharing this lovely feedback! It’s great to hear that Tegan took such good care of you and made sure everything was handled smoothly. -Afaq
Paul was a fantastic help
Paul was a fantastic help! Very satisfied. Thank you very much
23 mars 2026
Omdöme utan inbjudan
Svar från Three UK - 3Store Chesterfield
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Paul. -Suhaas
Emma has been brilliant
Emma has been brilliant, so help and knowledgeable, which is brilliant as we are not that great with technology. With Emma's help we will be back to change our contract for broadband.
Thank you Emma
14 mars 2026
Omdöme utan inbjudan
Svar från Three UK - 3Store Chesterfield
Hi there.
Oh yeah, that's what we like to hear. Thanks for taking the time to leave us this 5 star review. -Pete
I can’t thank Emma and Paul enough
I can’t thank Emma and Paul enough. I walked into the chesterfield store and they were able to help me from start to finish. They were awesome!! Thanks so much!
13 mars 2026
Omdöme utan inbjudan
Svar från Three UK - 3Store Chesterfield
Thank you so much for sharing this, Olivia. It’s wonderful to hear that Emma and Paul made your visit such a smooth and enjoyable experience. The team in Chesterfield will be thrilled to know their support made a real difference. -Manavata
Tom did a very good job and so warm and…
Tom did a very good job and so warm and friendly
11 mars 2026
Omdöme utan inbjudan
Svar från Three UK - 3Store Chesterfield
Hey Ian! 🎉 That’s awesome to hear! A huge shoutout to Tom for making your experience excellent. Thank you so much for sharing your feedback! 🥰 -Kashish
Tony helped me to get all set up on new…
Tony helped me to get all set up on new device. The service was seamless. Thank you very much.
4 mars 2026
Omdöme utan inbjudan
Svar från Three UK - 3Store Chesterfield
Thanks for sharing your experience Catherine. It’s wonderful to hear that Tony got everything set up on your new device and made the process smooth for you. -Afaq
Svar från Three UK - 3Store Chesterfield
Thanks for this fantastic review, Brian! We’re thrilled to hear Tom provided excellent support. -Neha
Fantastic help from tom.
4 mars 2026
Omdöme utan inbjudan
Svar från Three UK - 3Store Chesterfield
Amazing, Tony! We're glad to hear that Tom provided a positive experience and was able to assist you. Your feedback means a lot to us. -Afaq
Tony
Needed to change my bank details, .
Served by Tony.
Needed to upgrade to a better deal, which was provided.
Bought a new tablet which I’m very pleased about.
Tony explained and dealt with my needs very professionally.
4 mars 2026
Omdöme utan inbjudan
Svar från Three UK - 3Store Chesterfield
Thank you for the review, Sue! We truly appreciate you sharing your experience. It’s wonderful to hear that Tony helped you secure a deal that exceeded your expectations. 🎉 -Neha
Fixed a phone that even tech support…
Fixed a phone that even tech support couldn't fix! Absolute legends, thank you Tom and Tegan!! Very friendly, really professional! Couldn't recommend enough!
1 mars 2026
Omdöme utan inbjudan
Svar från Three UK - 3Store Chesterfield
Thank you so much, Rachel! It means a lot that you took the time to share this. Tom and Tegan put real care into every repair, so hearing that they solved an issue even tech support couldn’t crack is a huge boost for them. 🤗 -Ayesha
Excellent service from Emma
Called in to cancel an old contract, Emma was extreme helpful, friendly and knowledgeable and arranged everything for me very speedily, also advised on future phone purchases
24 februari 2026
Omdöme utan inbjudan
Svar från Three UK - 3Store Chesterfield
Hi Simon. We’re thrilled to hear about your positive experience with Emma. It’s great to know she was able to make the process smooth and provide helpful guidance for your future phone needs. Your feedback means a lot. ☺️ -Prabhjeet
I had a problem with my phone that…
I had a problem with my phone that turned out to be 'a faulty owner'... Me!
The staff in the shop were brilliant and quickly put me right. Friendly and professional as always. I'm very grateful. Thank you.
23 februari 2026
Omdöme utan inbjudan
Svar från Three UK - 3Store Chesterfield
This is what we love to hear, George 🥰 Thanks for taking the time to send over this 5⭐ review -Jade
Staff very friendly and helpful 👍
Staff very friendly and helpful 👍
21 februari 2026
Omdöme utan inbjudan
Svar från Three UK - 3Store Chesterfield
Thanks so much for sharing your feedback 🌟 We’re delighted to hear our staff made you feel welcome and supported. Friendly and helpful service is exactly what we aim for 👍😊 -Shivam
Tom was an enormous help today.I came…
Tom was an enormous help today.I came in with my new mobile and he transferred old data over to new phone.Patient polite and knowledgeable.Great location to get to.All round excellent experience 😊
19 februari 2026
Omdöme utan inbjudan
Svar från Three UK - 3Store Chesterfield
Amazing! We’re thrilled to hear Tom made your phone transfer effortless! His patience and know how really shine through, and it’s fantastic that you found the store easy to reach too. Thanks for sharing such a glowing experience. ☺️ -Prabhjeet
Great service.very professional.
Great service.very professional.
16 februari 2026
Omdöme utan inbjudan
Svar från Three UK - 3Store Chesterfield
Amazing, Paul! Thank you for trusting us, we truly appreciate your feedback! ☺️ -Kashish
Paul was very knowledgeable and helpful
Paul was very knowledgeable and helpful
Answered all our questions and we for the deal we wanted.
10 februari 2026
Omdöme utan inbjudan
Svar från Three UK - 3Store Chesterfield
Questions answered, confidence built, is what we do best, Vicki. So happy Paul could guide you to the deal that fit just right! -Ashifa
Discovery with Tony
Tony was amazing and helped get me back in to my account on my newly upgraded phone after dropping my old one in a bucket of water. I'm now ready to go with my new shiny device all covered for if it happens again in the future.
6 februari 2026
Omdöme utan inbjudan
Svar från Three UK - 3Store Chesterfield
Thank you for sharing, Sandra! We’re delighted Tony was able to help with your newly upgraded phone. Hope you have a wonderful day! 😊 -Suhaas
Emma and Tegan were both extremely…
Emma and Tegan were both extremely professional and polite,helped me sort out my problem with efficiency and professionalism,many thanks to both of them.
5 februari 2026
Omdöme utan inbjudan
Svar från Three UK - 3Store Chesterfield
Hi Margaret. It’s wonderful to hear how well you were supported. Emma and Tegan’s commitment to providing thoughtful and effective assistance clearly made a strong impression, and we’re grateful you took the time to share your experience. -Manavata
Discovery and upgrade
Tony greeted me into store, I was having issues with email account and was due upgrade. Tony spent around 30 mins with me getting me access back to one account but unfortunately not the other. He explained what I needed to do going forward. Fantastic service
3 februari 2026
Omdöme utan inbjudan
Svar från Three UK - 3Store Chesterfield
Huge thanks for this awesome feedback, Keith! 🙌 Tony went full problem solver mode ⚡ and guided you through the tricky bits with patience and clarity. We’re thrilled he made your visit feel effortless! 😊 -Veronica
Went in store to enquire about upgrade…
Went in store to enquire about upgrade to new sim plan, Tony dealt with me very well and got me sorted very efficiently.
2 februari 2026
Omdöme utan inbjudan
Svar från Three UK - 3Store Chesterfield
Hey.
That's fantastic, that's what we like to hear. Thanks for the great feedback. -Pete
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