Think Green Partners Omdömen 

299
TrustScore 4 av 5

4,2

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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

I requested to relocate my batterys and charger from my loft to a brick building in my garden. After contacting TGP who installed the system, it was arranged to carry out the move, a few days la... Se mer

Betygsatt 5 av 5 stjärnor

TGP are an excellent organisation to deal with. You can rely on the information they give you - they only sell you services/equipment you require and equally tell you what services/equipment you do n... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Jonathan the guy that came to give us advice on our existing solar system which has been failing us was a very personable, knowledgeable young man. Most of all he wasn’t pushy. He showed my husband al... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

My solar panel system stopped working in January 2026. Since then I have been trying to get it repaired. Companies I contacted insisted on my having scaffolding erected before they would come and look... Se mer

Företagsinformation

  1. Verktyg

Skrivet av företaget

At Think Green Partners, our vision is to help both residential and commercial customers protect themselves from ever-rising gas and electricity costs through the adoption of renewable energy solutions. Whether through Solar PV systems or heat pumps, we are committed to providing sustainable, cost-effective alternatives. From our knowledgeable finance team to our skilled and dedicated installers, every part of our business is focused on delivering an exceptional service. We pride ourselves on supporting our customers every step of the way, ensuring a smooth, transparent, and high-quality experience from initial enquiry through to final installation.


Kontaktuppgifter

4,2

Bra

TrustScore 4 av 5

299 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 91 % av sina negativa omdömen

Svarar vanligtvis inom 2 veckor

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,2

Alla omdömen

(299)

62 omdömen under de senaste 12 månaderna

Skriv ett omdöme
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Betygsatt 5 av 5 stjärnor

Excellent customer support

My experience with Think Green Partners was excellent in over 50 years I have never dealt with a company so willing to help customers I found them polite and very professional and would recommend them to anyone

12 mars 2024
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Betygsatt 5 av 5 stjärnor

software communications

After upgrading our system, with both inverter and added battery, we had a problem with the supplying company's software and Preet patiently teased out the problem, resulting our being able to engage properly with new equipment

6 mars 2024
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Betygsatt 5 av 5 stjärnor

Have been with TGP for some time and…

Have been with TGP for some time and always found them on the ball. Appointments always kept on time, work done efficiently and cheerfully, and follow ups always completed There are many cowboys offering solar services, these are the good guys!

5 mars 2024
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Betygsatt 5 av 5 stjärnor

Problem resolved

The technician, Nick, was polite and very helpful. He dealt with a not very helpful Solax help desk in a very patient and professional way so that eventually the problem was resolved.

27 februari 2024
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Betygsatt 5 av 5 stjärnor

solar battery problem

reported problem with solar battery.office phoned with appointment which suited me & engineer fixed problem.have used this company for many years

16 februari 2024
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Betygsatt 1 av 5 stjärnor

Bad service

This review is about the service, not the product. The door to door sales rep sold my olderly parents a battery for £4,000.00 and installed it the next day. Their Winter quarter electricity bill was £230, which is extremely cheap so imagine how cheap their annual bill is. They will never see the profit from this product as the repayments cost more than the energy bill. We tried to cancel and explain but they said as the product had been fitted, they would not refund.

8 februari 2024
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Thank you for leaving your feedback,

I can confirm we carry out various checks prior to the sale, age and vulnerability are two of the main things we check. We offer a workmanship guarantee therefore if any system fails and further work is needed to fix the issue, there would be no charge. If you could please email or call into the office so we discuss your issue as we have not received any correspondence from you directly.

You can reach us on 0800 292 2929 or contactus@thinkgreenpartners.co.uk

Kind Regards

Betygsatt 5 av 5 stjärnor

Think Green Partners have been outstanding

Think Green Partners have been outstanding; they were second to none for communication, product quality and workmanship. I have been in construction for more than forty years and my expectations are high, this means my review is based on a wide experience of contractors and installers. TGP are a company that wants the best for their customers and are clearly building a reputation for just that.

8 februari 2024
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Thank you for your feedback Mr Orsi

Betygsatt 5 av 5 stjärnor

So helpful

So helpful. Couldn't have managed to re set our Lux app without you.
Very patient and helpful.

6 februari 2024
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Betygsatt 5 av 5 stjärnor

Solar Edge Inverter

We contacted Think Green Partners as we had an issue with our Solar Edge Inverter not working. Preet Sandhu was very helpful and after ascertaining what our problem was she talked us through the stages that were necessary to have the Inverter up and running again. We are very grateful for her assistance and making it clear and easy to follow.

1 februari 2024
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Betygsatt 5 av 5 stjärnor

Excellent Service

The engineer came out, supplied and fitted the part required, connected us to the portal to be able to monitor. overall excellent service, very good.

16 januari 2024
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Betygsatt 4 av 5 stjärnor

Good customer service

Preet has been working tirelessly to get a replacement part from the manufacturers who have been finding any excuse not to provide it. Part now received and about to be installed. Meanwhile the engineers have managed to keep the system going to provide the heat required for my disabled and elderly husband for which many thanks.

19 december 2023
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Betygsatt 5 av 5 stjärnor

I needed advice about my tariff and…

I needed advice about my tariff and over night charging the team gave me the advise that I needed and set up my charge times for me, amazing service!

12 december 2023
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Betygsatt 4 av 5 stjärnor

understanding Squrrel systemCustomer Services are always helpful…

Customer Services are always helpful and listen to what your problem
Is and talk you through solutions. The engineer came out and checked the system out listening, explaining the actions taken. Then giving me information so that I could understand my stem was not working was expected and explained how the squirrel system works and that there are two parts to monitor.

11 december 2023
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Betygsatt 4 av 5 stjärnor

Customer service resolved issues

We did have a couple of 'snagging' problems when the job was first done, but customer services kept dealing with the issues and all was resolved to our satisfaction. Pleased with software and finally some nice clean panels.

3 november 2023
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Betygsatt 5 av 5 stjärnor

I had a company call me advising I had…

I had a company call me advising I had issues with the system that I wasn’t aware of. I wasn’t sure how they could know this so I called TGP to be sure, the office checked out my system online and reported no issues found, I was even provided with proof via screen shot - can’t fault the team thanks

16 november 2023
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Betygsatt 4 av 5 stjärnor

I called for some advice on my system

I called for some advice on my system, I was happy with the advice provided and I also requested a diagram of my system, this was also provided. Great customer service thank you

23 november 2023
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Betygsatt 5 av 5 stjärnor

Great help and response to a concern…

Great help and response to a concern about a possible malfunction in the system.
The technician who came out and checked the system was helpful and knowledgeable and able to confirm that the solar installation was working OK.
The staff at HQ always check back after a visit to make sure all is well and have helped to get settings altered remotely.
Overall good service

23 november 2023
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Betygsatt 5 av 5 stjärnor

Cannot fault any of the team

Cannot fault any of the team. All very efficient. All works completed within a week of first contact.

27 november 2023
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