I requested to relocate my batterys and charger from my loft to a brick building in my garden. After contacting TGP who installed the system, it was arranged to carry out the move, a few days la... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
TGP are an excellent organisation to deal with. You can rely on the information they give you - they only sell you services/equipment you require and equally tell you what services/equipment you do n... Se mer
Företaget har svarat
Jonathan the guy that came to give us advice on our existing solar system which has been failing us was a very personable, knowledgeable young man. Most of all he wasn’t pushy. He showed my husband al... Se mer
Företaget har svarat
My solar panel system stopped working in January 2026. Since then I have been trying to get it repaired. Companies I contacted insisted on my having scaffolding erected before they would come and look... Se mer
Företagsinformation
Skrivet av företaget
At Think Green Partners, our vision is to help both residential and commercial customers protect themselves from ever-rising gas and electricity costs through the adoption of renewable energy solutions. Whether through Solar PV systems or heat pumps, we are committed to providing sustainable, cost-effective alternatives. From our knowledgeable finance team to our skilled and dedicated installers, every part of our business is focused on delivering an exceptional service. We pride ourselves on supporting our customers every step of the way, ensuring a smooth, transparent, and high-quality experience from initial enquiry through to final installation.
Kontaktuppgifter
Solutions House, 56-58 Peregrine Road, IG6 3SZ, Hainault, Storbritannien
- 0800 292 2929
- contactus@thinkgreenpartners.co.uk
- www.thinkgreenpartners.co.uk
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 91 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Excellent customer support
My experience with Think Green Partners was excellent in over 50 years I have never dealt with a company so willing to help customers I found them polite and very professional and would recommend them to anyone

Svar från Think Green Partners
software communications
After upgrading our system, with both inverter and added battery, we had a problem with the supplying company's software and Preet patiently teased out the problem, resulting our being able to engage properly with new equipment

Svar från Think Green Partners
Have been with TGP for some time and…
Have been with TGP for some time and always found them on the ball. Appointments always kept on time, work done efficiently and cheerfully, and follow ups always completed There are many cowboys offering solar services, these are the good guys!

Svar från Think Green Partners
Problem resolved
The technician, Nick, was polite and very helpful. He dealt with a not very helpful Solax help desk in a very patient and professional way so that eventually the problem was resolved.

Svar från Think Green Partners
Fix the fault quickly and friendly lads…
Fix the fault quickly and friendly lads First Class

Svar från Think Green Partners
solar battery problem
reported problem with solar battery.office phoned with appointment which suited me & engineer fixed problem.have used this company for many years

Svar från Think Green Partners
Bad service
This review is about the service, not the product. The door to door sales rep sold my olderly parents a battery for £4,000.00 and installed it the next day. Their Winter quarter electricity bill was £230, which is extremely cheap so imagine how cheap their annual bill is. They will never see the profit from this product as the repayments cost more than the energy bill. We tried to cancel and explain but they said as the product had been fitted, they would not refund.

Svar från Think Green Partners
Think Green Partners have been outstanding
Think Green Partners have been outstanding; they were second to none for communication, product quality and workmanship. I have been in construction for more than forty years and my expectations are high, this means my review is based on a wide experience of contractors and installers. TGP are a company that wants the best for their customers and are clearly building a reputation for just that.

Svar från Think Green Partners
So helpful
So helpful. Couldn't have managed to re set our Lux app without you.
Very patient and helpful.

Svar från Think Green Partners
Solar Edge Inverter
We contacted Think Green Partners as we had an issue with our Solar Edge Inverter not working. Preet Sandhu was very helpful and after ascertaining what our problem was she talked us through the stages that were necessary to have the Inverter up and running again. We are very grateful for her assistance and making it clear and easy to follow.

Svar från Think Green Partners
Excellent Service
The engineer came out, supplied and fitted the part required, connected us to the portal to be able to monitor. overall excellent service, very good.

Svar från Think Green Partners
Good customer service
Preet has been working tirelessly to get a replacement part from the manufacturers who have been finding any excuse not to provide it. Part now received and about to be installed. Meanwhile the engineers have managed to keep the system going to provide the heat required for my disabled and elderly husband for which many thanks.

Svar från Think Green Partners
I needed advice about my tariff and…
I needed advice about my tariff and over night charging the team gave me the advise that I needed and set up my charge times for me, amazing service!

Svar från Think Green Partners
understanding Squrrel systemCustomer Services are always helpful…
Customer Services are always helpful and listen to what your problem
Is and talk you through solutions. The engineer came out and checked the system out listening, explaining the actions taken. Then giving me information so that I could understand my stem was not working was expected and explained how the squirrel system works and that there are two parts to monitor.

Svar från Think Green Partners
Pleased with the service I’ve received…
Pleased with the service I’ve received so far from TGP

Svar från Think Green Partners
Customer service resolved issues
We did have a couple of 'snagging' problems when the job was first done, but customer services kept dealing with the issues and all was resolved to our satisfaction. Pleased with software and finally some nice clean panels.

Svar från Think Green Partners
I had a company call me advising I had…
I had a company call me advising I had issues with the system that I wasn’t aware of. I wasn’t sure how they could know this so I called TGP to be sure, the office checked out my system online and reported no issues found, I was even provided with proof via screen shot - can’t fault the team thanks

Svar från Think Green Partners
I called for some advice on my system
I called for some advice on my system, I was happy with the advice provided and I also requested a diagram of my system, this was also provided. Great customer service thank you

Svar från Think Green Partners
Great help and response to a concern…
Great help and response to a concern about a possible malfunction in the system.
The technician who came out and checked the system was helpful and knowledgeable and able to confirm that the solar installation was working OK.
The staff at HQ always check back after a visit to make sure all is well and have helped to get settings altered remotely.
Overall good service

Svar från Think Green Partners
Cannot fault any of the team
Cannot fault any of the team. All very efficient. All works completed within a week of first contact.

Svar från Think Green Partners
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
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