Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
4,0
4 omdömen
Ingen inbjudningshistorik registrerad
Det här företaget har inte bjudit in sina kunder. Omdömen kanske inte är representativa
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Chris provided me with a great stove recommendation along with details of how it would look in a false chimney breast that his installers could create. Mike, Dan and Simon worked hard to build and install everything. They were polite and so helpful explaining fully every step. They were very clean and tidy and left my home how they found it. I cannot recommend them highly enough.
I cannot praise this company and its staff highly enough. From the first telephone enquiry to the installation of my superb flame effect gas fire, I was in the very best of hands.
Another, once excellent Nottingham based company had now sadly deteriorated to the point where a third placed gas fire order had been largely neglected for six months.
Out of sheer desperation, I telephoned The Fireplace Studio showroom, where I had a long conversation with Andrew who out of sheer decency, was able to locate the true and precise reasons for the delay of this order and instantly gave me peace of mind.
Needless to say, once furnished with the proper information, unhesitatingly, I then cancelled the previous long awaited, neglected order and placed another with The Fireplace Studio.
Their service is efficient but unhurried with everyone taking care to ensure the satisfaction of choice, safety, individually tailored needs and advice.
The showroom itself is a beautiful, calming, non-pressurised environment with highly informed staff to advise. Appointments are always on time, telephone calls and emails rapidly responded and their aftersales care, is second to none.
At each level, every member of staff provided a dedication and expertise of which they can be proud.
(The service was actually provided in July, 2022. The online date option limitations would not permit this earlier date).
The stone and fireplace studio Ilkley just like to say a massive thank you to Mike who came gave a quote and recommendation to Andy and Tom who fit my wood burner. Highly recommend this company from start to finish so professional and friendly explained everything and answered all my questions. One very happy customer. Mr&Mrs Whitley
The Stove and Fireplace studio in Ilkley are simply amazing. I am not sure what more I can say. From coming out to survey our home in Sheffield and quote for the install of a multi-fuel stove to installing a great looking 5kW stove; everything was done with the upmost professionalism. The workmanship is just brilliant, the guys (Andy and Tom) who came to do the install worked like troopers, in fact, they worked so hard, they had completely done in 5 hours. Before leaving they gave a quick demonstration of how the stove worked and which vent settings should be used for wood vs smokeless solid fuel. They even brought a selection of lintels for us to chose from. Great value for money, great workmanship, incredibly professional and they even called a week later to check everything was ok. The invoice was clear and there were no hidden extras. I could not recommend them highly enough
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.
