10/10 Would Recommend for CC lovers! Honestly, would 100% recommend for people who love to download CC for the sims 4. This is a very good place to get custom content. The subscription is worth the... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
die seite war mal echt gut aber mitlerweile ist sie extrem langsam, jeder download dauert 10 sec.(real minimum 15) (mehrfachdownload ist gesperrt so lange einer aktiv ist) extrem viele cookies werbung... Se mer
Everyones complaining about the ad block making you wait 180 seconds.. guys if you PAUSE YOUR ADBLOCK you only have to wait 15 seconds or whatever. Ofcourse there's ads, how else will the website surv... Se mer
Företaget har svarat
Great site, but that is not why I'm writing this. I'm writing this due to the bogus reviews being listed here, especially the one claiming that the custom content caused someone's computer to have... Se mer
Företagsinformation
Skrivet av företaget
The Sims Resource (TSR) is the largest and longest-running platform for custom content (CC) for The Sims franchise. Since 1999, we have provided a vast library of high-quality CC, including clothing, furniture, hairstyles, and more, created by talented artists. Our site is free to use, supported by ads, with an optional VIP membership for an ad-free experience, faster downloads, and exclusive perks. We take quality control seriously, ensuring that all content meets high standards before being published. At TSR, we prioritise user safety, fair creator compensation, and a seamless browsing experience. Our dedicated support team is always ready to assist with any concerns. Join millions of Simmers worldwide and explore thousands of unique creations to enhance your game! 💙
Kontaktuppgifter
Storbritannien
- support@thesimsresource.com
- www.thesimsresource.com
4,5
Utmärkt
110 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Solving problems
It was quick and great experience, about me being silly and they just helped big. Thanks
3 maj 2024
Svar från The Sims Resource
Thank you for your kind words! 😊 We’re so glad we could help—no worries at all, things happen! Our team is always happy to assist, and we truly appreciate you taking the time to share your experience. If you ever need anything else, we’re here for you. Happy simming! 💙
I forgot to cancel my subscription…
I forgot to cancel my subscription because I no longer played the sims and the staff helped me instantly with no issues. Fantastic help :)
24 februari 2024
Svar från The Sims Resource
Thank you for your kind words! 😊 We're so glad our team could assist you quickly and make the process hassle-free. We always strive to provide great support, and it’s wonderful to hear you had a positive experience. If you ever decide to return to The Sims, we’d love to have you back! 💙
Svar från The Sims Resource
Thank you for your kind words! 😊 We're so happy to hear that you had a great experience and that we could resolve your issue smoothly. Our team always aims to make things as easy as possible! If you ever need anything else, we’re here to help! 💙
Old Mate
I sign up for and cancel my VIP subscription frequently depending on my Sims gaming habits. The TSR library is huge and offers options for everyone, I enjoy the themed events they run and it's nice to have a site that I can trust to come back to when my Sims itch needs to be scratched.
25 februari 2024
Omdöme utan inbjudan
Svar från The Sims Resource
Thank you for your support! 💙 We love hearing that TSR is your go-to place whenever the Sims inspiration strikes! With such a huge library and fun themed events, we’re always working to make sure there’s something for everyone. We truly appreciate you being part of our community and look forward to welcoming you back anytime. Happy simming! 😊
mauvais site.
20 februari 2024
Omdöme utan inbjudan
They lost my account details
Made an account and purchased a subscription, however on trying to login (using the very same email account they send all their emails to), I am told that details are incorrect. When I go to reset password, I am told that the email address (WHICH THEY SEND ALL THEIR MARKETING EMAILS TO) is not registered on the site.
In addition to this, even with a paid membership the site is slow, glitchy and difficult to navigate. The search filters don't work properly and often the basket doesn't function. Until these issues are fixed and my account is restored, I can only advice anyone reading to stay far away from the site.
29 januari 2024
Omdöme utan inbjudan
Svar från The Sims Resource
We’re really sorry to hear about your experience. That definitely shouldn’t happen, and we understand how frustrating it must be. Our support team is always happy to assist with account recovery, so please reach out, and we’ll do everything we can to get this resolved quickly.
Regarding site performance, we’re continuously working on improvements, including search functionality and overall usability. We truly appreciate the feedback and take it seriously as we work to enhance the experience for all users.
We’d love the opportunity to make this right for you—please contact our support team, and we’ll do our best to help! 💙
Worst Download-site
Worst Download-site, created to artificially make it harder to download .
27 januari 2024
Omdöme utan inbjudan
Svar från The Sims Resource
We’re sorry to hear you feel this way. The Sims Resource has been a trusted CC site for many years, offering a huge library of content for free, supported by ads to help compensate our talented artists. While we understand that waiting for downloads isn’t ideal, our VIP membership offers an option for an ad-free and instant download experience.
We’re always working to improve the site and make browsing and downloading as smooth as possible. If you have any specific feedback on how we can do better, we’d love to hear it. Thank you for sharing your thoughts! 💙
I would rather castrate myself
1) The experience: This is possibly the most painful website to visit on the entire internet. There are 700 ads on every page, some with popups that auto-play audio, LOUDLY. When browsing there is often more ads than content displayed. If you ever manage to get far enough to FIND something you want to download, the item's page is also so full of ads it can take a while to find where the actual download button is, then you navigate your way through multiple screens of MORE adds, then at the end, WAIT to download for several minutes unless you sign up for their premium subscription.
2) The content: It seems like it is a complete FFA and there is zero quality control. You have no way of knowing if what you are downloading is even going to work. Most of it is enabled for random, incorrect age-groups, and/or inappropriate outfits, leading to messed up townies, terrible shower-wear, or broken toddlers whose entire essence has been consumed in the texture of a pair of knee-high boots. There is no oversight, and you find abandoned content that's been save-corruptingly broken for 10 expansions.
If I could rate 0 stars, I would.
23 december 2023
Omdöme utan inbjudan
Svar från The Sims Resource
We’re sorry to hear about your past experience, but we want to assure you that a lot has changed since then! Since December 2023, we’ve made significant improvements to our site, including a smoother browsing experience, fewer ads, and stronger quality control for custom content.
Our goal is to ensure that all content meets a high standard, and we regularly check for outdated or broken items to maintain a better experience for players. We appreciate all feedback as it helps us continue improving. Thanks for sharing your thoughts! 💙
Who the heck came up with idea to have…
Who the heck came up with idea to have people pay for download history? That's bs. No wonder so many mods there haven't updated.
2 september 2023
Omdöme utan inbjudan
Svar från The Sims Resource
We appreciate your feedback! Free accounts can access up to 20 items in their download history, while VIP members get expanded storage for convenience. This helps support the site and the talented artists who create content for the community.
We also actively test older content to ensure quality and take quick action on reported issues. While creators update their mods at their own pace, we strive to maintain a library of functional, high-quality content. We’re always working to improve the experience and appreciate your thoughts! 💙
A long downward spiral into greed
It used to be great, didnt mind having to wait a couple extra seconds to download my CC.. but over the years it feels more and more like they're trying to force their users to pay for VIP.
12 juli 2023
Omdöme utan inbjudan
Svar från The Sims Resource
We appreciate your feedback! 💙 We understand that waiting for downloads isn’t ideal, but our VIP option is there for those who want an ad-free, faster experience. That said, The Sims Resource remains free to use, and millions of users continue to enjoy our content without a subscription.
Every month, we receive over 1,800 new CC items, created by 150+ generously paid artists as well as our internal teams. Monetisation helps us support these creators while keeping TSR running for everyone. We’re always working to improve the experience and appreciate you being part of the community! 😊
Greed is killing this website
I used to like this website but I can't stand waiting anymore. We had to wait 30 secondes and that was ok, but now it's 2 minutes and more ! I know that every company want to make money but at this point it's counter productive, it will scare away potential buyers.
1 star rating for all the bad changes. Please wake up, you are killing your website.
17 juni 2023
Omdöme utan inbjudan
Svar från The Sims Resource
We appreciate your feedback and understand your frustration. We always aim to balance a free experience with site sustainability, and while ads help support the platform, wait times remain between 10-30 seconds—not 2 minutes.
Since your review, we’ve made improvements to enhance site performance and user experience. We value your input and hope you’ll check back to see the updates. Thanks for sharing your thoughts! 💙
TS4 got my debit card flagged for scams.
TS4 got my debit card flagged and i couldn’t spend any of MY money all weekend because they’re on a HOT LIST of scams for 6 banks in the USA apparently. They take 6 $0.0 charges to see if my card worked and then it got flagged for suspicious transactions.
13 maj 2023
Omdöme utan inbjudan
Svar från The Sims Resource
Sorry to hear that happened - that sounds stressful. We don’t process payments directly (they go through a secure third-party), but we never take multiple charges like that. Sometimes banks will “test” small $0.00 authorizations when verifying a card, which can look unusual on a statement. If you reach out to our support team we can double-check everything on our side and make sure you’re all set 💜
TSR is a Money Draining scam
I feel like I'm paying this TSR bill every 2 minutes and barely downloading anything, I paid monthly because I play Sims on weekends but I don't feel it's worth it and some of the quality their creators submit is lacking. I'd rather pay per creator on Patreon, at least I know the graphics are quality.
13 maj 2023
Omdöme utan inbjudan
Svar från The Sims Resource
We appreciate your feedback. We understand that everyone has different preferences when it comes to supporting creators. At TSR, we work with a wide range of artists, and while styles and quality may vary, we strive to maintain a high standard for the content on our site.
VIP is designed for those who want an ad-free, faster experience, but we understand if it’s not the right fit for your playstyle. If there’s specific feedback you have on improving the experience, we’d love to hear it! Thanks for sharing your thoughts, and we appreciate you giving TSR a try. 💙
Bait and Switched at Checkout!!
Hi posting this so it doesn't happen to anyone else. I clicked on the 6 dollar option, applied a coupon, it gave me green text saying 2 dollars was taken from the amount (making it 4), I went to pay- and there was NEVER a confirmation of exactly how much would be paid in the menus. It never a appeared a single time and was very unclear if I would be taken to a confirmation menu or not- and then charged me 36 dollars. I absolutely did not select this option.
I don't expect TSR to actually refund me so now I'm going to have to get paypal involved if possible. Shame on me for thinking such an ad ridden, shady practicing site with malicious treatment of free users would be honest. DO NOT PURCHASE VIP FROM TSR!!
20 augusti 2022
Omdöme utan inbjudan
Svar från The Sims Resource
We’re very sorry to hear about your experience. This sounds like a technical issue, and our support team is always happy to help in cases like this. If this were brought to our attention, we would have worked quickly to resolve it and issue a refund.
Since 2022, we’ve made improvements to our checkout process to ensure pricing is clear before payment is made. We always strive for transparency and fairness, and we regret that this situation left you feeling otherwise. If you ever decide to give TSR another try, we hope you’ll find the experience much smoother. Thank you for your feedback. 💙
TSR ignores doxxers who create for them
Recently there was a scandal in the Sims CC community about a group of patreon creators who were involved in a doxxing ring that was sharing patreon information with each other. Two of those creators, Busra-TR, and Antosims are very well known creators at TSR. When TSR got contacted about them, they replied that they wouldn't get involved because this didn't happen on their site. That screenshot was shared all throughout tumblr. How are we to trust TSR with our safety if they are content letting known doxxers continue to submit CC to their site? Are they going to share our TSR info? Are they going to somehow gain access to our personal information or credit card info? Who knows. It's scummy.
29 juni 2022
Omdöme utan inbjudan
Svar från The Sims Resource
We take user safety and privacy very seriously. While we understand the concerns raised, we want to clarify that TSR did look into this matter and took appropriate action. We do not condone doxxing or any form of malicious activity, and we ensure that all artists on our platform adhere to our guidelines.
Regarding security, TSR does not store sensitive payment information—all transactions are securely handled by a trusted third-party provider. We only retain the minimum necessary account details for site functionality, and user privacy is a top priority.
We appreciate the opportunity to clarify this and want to reassure our community that we are committed to maintaining a safe and respectful environment. If you have any further concerns, our support team is always happy to help. 💙
New to website and i love it
I'm new to using this webiste but so far ive had no problems with it at all. yes ok the ads to tend to drive me crazy but at the end of the day every website you go to there will always be ads. I dont see why people are complaining for, like the only ads i get is the stuff the website is promoting or one small ad in the bottom corner for different things.
5 maj 2022
Omdöme utan inbjudan
Svar från The Sims Resource
Thank you so much for your kind words! 😊 We're glad to hear you've had a smooth experience with TSR. Ads help keep the site free and support our amazing creators, but we appreciate your understanding. It’s always great to see positive feedback, and we truly appreciate you taking the time to share yours.
Everyones complaining about the ads…
Everyones complaining about the ad block making you wait 180 seconds.. guys if you PAUSE YOUR ADBLOCK you only have to wait 15 seconds or whatever. Ofcourse there's ads, how else will the website survive? Who wants to create content for free? NOBODY! Youtube has ads and more than one coming one after another yet these people probably don't complain about that do they? I've never had a problem with the sims resource, it's a clean website and all their cc goes through multiple checks and have to meet certain standards before getting accepted. Other cc websites make my antivirus pop up quite a lot but the sims resource is always fine.
7 april 2022
Omdöme utan inbjudan
Svar från The Sims Resource
Thank you for your thoughtful feedback! 😊 We appreciate your understanding of how TSR operates and the need for ads to support both the platform and our talented creators. Our goal is to provide a safe, high-quality experience, and we’re glad to hear you’ve found TSR to be a reliable and secure place for CC.
Your support means a lot, and we truly appreciate you taking the time to share your experience. Happy simming! 💙
404 ERROR OVER AND OVER DESPITE PAYING…
404 ERROR OVER AND OVER DESPITE PAYING FOR IT
30 januari 2022
Omdöme utan inbjudan
Svar från The Sims Resource
We’re sorry for the frustration this caused! Occasionally, brief 404 errors can occur during technical site deployments, but these typically last no longer than 10 minutes and are not frequent. We always aim to keep disruptions minimal and provide updates on our socials when maintenance is planned.
If you ever run into an issue like this again, our support team is always happy to help and can assist in troubleshooting any access problems. We appreciate your patience and your support of TSR! 💙
HOW MANY HOOPS!?
I have suffered through some of the BS hoops this site forces you to jump through... but I'm done. Such a large directory of CC and has so many really good creators and mods available - and I get they need money to keep it up and running but holy COW. I tried to download a couple furniture and hair mods today and it's changed to ONE single download at a time, makes you wait longer for having an ad blocker, and asks you to sign up for their VIP BS for certain downloads as well. How do people even use this site and find it worthwhile? Done. Finding my CC on another website.
9 januari 2022
Omdöme utan inbjudan
Svar från The Sims Resource
We’re sorry to hear you’ve had a frustrating experience. We understand that TSR has a large CC library, and we strive to keep it accessible while ensuring the site remains sustainable.
VIP is an optional way to enhance the experience, but it’s not required to access content. We appreciate all feedback as we continue working to improve the site and balance the experience for all users.
Thank you for sharing your thoughts, and we wish you the best in your CC search! 💙
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