Initially we purchased shoes online through a third party website and were informed that the order would be fulfilled by the Online Shoe Shop Ltd. we were given a delivery date range which was outsid... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Bought a pair of boots from this company, through Amazon. As some comments gave concerns about sizing, I tried them on as soon as they arrived the next day. The fit was perfect. Some weeks later, whe... Se mer
I was extremely doubtful, given the record of online clothing sales, but was very pleasantly surprised that these were top quality shoes. The only negative is that there are no shoes with leather sole... Se mer
I ordered some wellies for the wife, however next day I received an email stating these wellies out of stock until March. However they issued a full money back immediately and apologised for the incon... Se mer
Företagsinformation
Skrivet av företaget
The Online Shoe Shop Ltd is a family-run footwear specialist with roots in the UK footwear trade since the late 1970s. Proudly connected to the UK’s finest footwear institutions, we’re renowned for our ability to present sophisticated and progressive designer collections alongside elegant interpretations of classic footwear — all available online for customers who value quality, fit and timeless style.
Kontaktuppgifter
69 Wharfdale Road, B11 2DA, Birmingham, Storbritannien
- info@theonlineshoeshop.com
- www.theonlineshoeshop.com
4,3
Utmärkt
91 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Second time using them,truthful
Second time using them,truthful, timely,
Great products easy and better than spending time running round shops.
18 mars 2024
Excellent Service
Excellent Service, fast delivery, excellent product.
Fast refund due to not fitting.
10 mars 2024
Very comfortable slip ons
I’ve been looking for these shoes in black for quite some time, I already have them in various colours as they are so comfortable, got them on this site at a reasonable price
2 mars 2024
I ordered some wellies for the wife
I ordered some wellies for the wife, however next day I received an email stating these wellies out of stock until March. However they issued a full money back immediately and apologised for the inconvenience. Although I didn't get the wellies they responded very quickly and effectively so I will do business with this company in the future.
23 januari 2024
Quality product at a good price
Quality product at a good price. Easy on-line system and prompt delivery.
16 november 2023
Bought before from this company and…
Bought before from this company and once again not disappointed, boots are quality and so is the price, quick delivery as well can’t fault them.
27 oktober 2023
Exactly as expected
Exactly as expected, quick dispatch and delivery, great price and a quality product, couldn't ask for more!
14 oktober 2023
Easy to find and order what I wanted
Easy to find and order what I wanted. Quick despatch of goods.
6 oktober 2023
A good quality pair of shoes at a…
A good quality pair of shoes at a reasonable price. I was informed quickly that the colour I wanted was unfortunately not in Stock but an alternative was available, I accepted the alternative and delivery was promptly made as promised. So nice to be kept informed of possible problems early.
27 september 2023
Shoes for picky son!
Found exactly what I was looking for, fast delivery and all for an excellent price
20 augusti 2023
Goods ordered delivered in good time
15 augusti 2023
An excellent purchase
An excellent purchase, just as what I expected, took me back to the eighties.
8 juli 2023
Work boots that I wanted
Work boots that I wanted, at a very good price and prompt delivery.
3 juli 2023
No free returns offered
7 juli 2023
Faulty product, seller not interested
I bought some school shoes for my daughter last September via their Ebay store (theonlineshoeshop) order number 26-09051-44540. The order was delivered fine however the shoes were too big so decided to keep them so she can grow into them instead of returning.
Finally they fitted her and she wore them to school on Wednesday the 7th of June 2023 for the first time. When we picked her up from school she was wearing a pair of old slippers that the school keep for emergencies, the whole sole had come off from her shoes, I contacted the seller sharing the photos, the shoes look new, anyone looking at them can tell that they have not been used and despite when the item was bought the seller has responsibilities to deal with the faulty products. These people don't want to hear about it, saying the return policy is 60 day, fair point if we changed our mind but the item is faulty therefore they should offer a solution
It's a shame really as I work in the industry and it's easy, all faulty products are credited by the manufacturer when they are faulty.
It's a big disappointment that they won't even bother to reply to my messages.
7 juni 2023
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