Dreadful customer service
Dreadful customer service. Literally not heard a thing back ! Avoid, more likely a scam !
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
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Det här företaget har inte bjudit in sina kunder. Omdömen kanske inte är representativa
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Dreadful customer service. Literally not heard a thing back ! Avoid, more likely a scam !
Paid over £200 for what amounted to three twigs. The plants arrived late, in poor condition, and died almost immediately.
Ben was initially friendly, but the whole experience became increasingly shady. He repeatedly promised me a refund that never arrived, refused to communicate by email, insisted on WhatsApp, and kept turning on disappearing messages. Thankfully, I took screenshots.
After giving the company every opportunity to resolve the issue, I’m now having to pursue a credit card dispute to recover my money.
Stay far away from this place.
Total scam artist, ordered and paid for plants, which were never ever dispatched, dealt with a lady called Kim and a guy called Ben who were both repeatedly dishonest making false promises. Both Fraudsters I’m afraid!
Living Leaf is a scam. Paid £170 for hedging that was never delivered. No refund issued. Would not accept my calls. Marketplace says the are local, they are not (do not know where they are located). Check the other reviews - it is not just me - it is a scam. I just lost £170.
Avoid,scam , fraud!
They sending you link for order, looks a decent online plant shop but once you ordered and paid, that's it, disappear order history, can't contact them! They are on marketplace !
Just avoid buying from them!
Same as other review. Ordered plant on 22 may after being told they would keep in contact with me in relation to delivery. They deleted their chat history with me. No answer on what’s app. Contacted my bank to report it as a fraud. AVOID. AVOID. AVOID
Order placed and paid for, confirmation email recivied and thats it. I ordered on the 20th on May and have heard nothing back. My requests for tracking information have gone unanswered.
I can only assume this to be a scam and try and get my money back via my card provider.
AVOID!
Rubbish company with rubbish plants. Save yourself the trouble and go elsewhere.
I am now dealing with a long drawn out CC dispute to get my refund.
Dont buy from this company, aftersales are non existent.
Well what can I say, this company also have a connection with Royal cart .
Ordered 110 laurels and 100 turned up, tried twice to get Ben to send them out but nothing arrived. Communication was all good to start with but went down hill very quickly, tried to get my refund of £30 (for the missing 10 plants) but never arrived. I have today been in Communication with Ben and the torrent of abuse is quite unbelievable. I would not deal with this company, avoid at all costs. I've had to initiate a chargeback to get whats owed to me. Ordered from Marketplace thinking they were local,maybe a lesson learnt.
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.