The Glitter Emporium Omdömen 

216
TrustScore 5 av 5

4,8

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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Such a beautiful glam disaronno bottle I had made for my sisters birthday! She loves it! Quick and easy service, will definitely be ordering again from the glitter emporium!

Betygsatt 4 av 5 stjärnor

The personalised pink glitter glass was lovely, my son-in-law asked me to get it for my daughter from her little girls for Christmas. Received in good time, will packed. But unfortunately on Christmas... Se mer

Betygsatt 5 av 5 stjärnor

Amazing people to buy from, always so accommodating and parcels always arrive quickly. Anyone we buy Glitter goodies for are invariably delighted, who wouldn’t be!?!? They never skimp on the sturdy p... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

I have been ordering since 2017, they are such lovely unique gifts for special occasions. I recently broke a prosecco glass which I got as an anniversary present. I was absolutely gutted, however G... Se mer

Företagsinformation

  1. Vinbutik
  2. Försäljning av alkoholhaltiga drycker

Informationen kommer från olika externa källor

The Glitter Emporium makes beautiful creations from glitter and glass. Visit our website to see the full range of products (www.TheGlitterEmporium.co.uk). Can't see what you're looking for? Drop me a line and let me know - I'm sure we can sort it ou...


Kontaktuppgifter

4,8

Utmärkt

TrustScore 5 av 5

216 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,8

Alla omdömen

(216)

0 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

UNPROFESSIONAL, RUDE, do not value their customers!!

I ordered from here with a 2 day working delivery which cost me £7. I worked from home on delivery day so I could be in for the delivery, although by the end of the day...no delivery. I checked my tracking and saw it was at a collection point which I thought was strange as there had been no delivery attempt. I therefore had to collect it quickly as I needed them for the evening for a friend's birthday. I then contacted glitter emporium for a refund on my delivery cost as there had been no attempt of delivery and I had wasted my time and petrol money to collect it (bearing in mind I had paid £40 for 2 £6 bottles of prosecco alongside the £7 delivery charge). I was told there was a delivery attempt at 15.23 which there was not. I checked my cctv, in fact no deliveries between half 2 - half 4. I sent them evidence of this and politely requested a refund. I was then met by RUDE and UNPROFESSIONAL responses (have evidence of this). Never mind refusing me my delivery charge refunded which is my RIGHT as a consumer, the lack of respect for a customer who had spent that much on their products is astonishing. You think as a small business they would be valuing their customers.

I WILL NOT be ordering from here again or recommending them. Reporting to trading standards. Don't order from here if you want to be met with this level of disrespect after spending a lot of money. Baffled how they want to compromise their reputation over the sake of a delivery charge which anyone can look up and see I am well in my right to a refund.

Find it at Asda for £6.

28 februari 2020
Omdöme utan inbjudan
Logotyp för The Glitter Emporium

Svar från The Glitter Emporium

Hi Beth thanks for the feedback - sorry to hear you are so disappoionted. As we make clear in our FAQ, which we refer you to when you select a shipping option, UPS will take your parcel to a local access point if you are not in when they try to deliver, as happened with you. Like a number of our other customers, you too were able to get your order on the same day as the attempted delivery. With many other couriers you would have had to wait for the next working day. We are so glad you received your order within the two working days promised, Also if you would kindly let us know where we can source these prosecco bottles at £6 please as that is a lot cheaper then we are currently paying. that would be of great help thank you and we wish you a lovely weekend.

Betygsatt 5 av 5 stjärnor

Great gift ideas!

They are such great gift ideas which can be personalised and upgraded for a more luxurious gift. The service was really fast and they are reasonably priced. I will definitely recommend this website.

9 februari 2020
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Quirky present

A very nice present for a good friend of mine . He simply loved it ! I will definitely buy again as the service was very good and fast.

9 februari 2020
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great products

Great products, always there to help with anything, and delivery is always on time 😍

1 februari 2020
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Beautiful gift

I absolutely love it, thank you!
I wouldn’t hesitate in recommending you to anyone. Delivery time was great, it arrived a week before the date specified.
The product itself is just beautiful, and very nicely presented in a gift box, even came complete with a ribbon to tie around the gift box. 5* service thank you 😊

20 januari 2020
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Lovely gifts and top customer service

I have ordered a few times on the glitter emporium now and every time has been top customer service. I had an issue with one order where I requested for the delivery to be to a nearby shop and they sent it back, but glitter emporium never received it back. As a good will gesture they resent me my order. Defo worth ordering my friends and family have loved their glitter gifts.

13 januari 2020
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I never have time to write reviews…

I never have time to write reviews unless I'm really unhappy with a product and I think I need to warn others. Put it down to being so busy or just lazy! I cannot stress how brilliant and helpful The Glitter Emporium team were when I was ordering a special 18th birthday present for my niece. As usual I left organising a gift very late and I wasn't sure if the company could deliver my order in time (I needed it by the 14th January!) I sent an email late Tuesday night on the 7th January and received a reply from somebody called Barry 10 mins later confirming they could help me. I wanted a few "special" touches to my wine glass and all were accommodated exactly to my requirements and the gift arrived beautifully packaged in a pretty and well protected gift box on Friday 10th January. You cannot get better service than that and my niece was absolutely delighted with her gift and loved the hot pink girly glitter.

Thank you so much to Barry and the rest of the team at The Glitter Emporium for saving my butt!!

Sue

13 januari 2020
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

The personalised pink glitter glass was…lovely.

The personalised pink glitter glass was lovely, my son-in-law asked me to get it for my daughter from her little girls for Christmas. Received in good time, will packed. But unfortunately on Christmas Eve he put it under the tree and dropped the box and broke the glass, he was so upset bless him. But would not hesitate to purchase this Christmas.

7 januari 2020
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Excellent

Didn’t have to wait long , despite it being ordered near to Christmas, I’ve had products from here many times , always arrive in excellent condition and perfectly made , I would definitely recommend them.

1 januari 2020
Omdöme utan inbjudan

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