The Flash Centre Omdömen 249

TrustScore 4.5 av 5

4,6

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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

TFC are hands down the best team for your photography and lighting needs. I’ve never been disappointed with any of my purchases. Their staff are consistently helpful, knowledgeable, and genuinely gr... Se mer

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Betygsatt 5 av 5 stjärnor

In a recent review, I give TFC a 4-Star rating because an order that took longer than I expected to be delivered. Today, I can give a 5-Star rating. I placed a telephone order with Birmingham T... Se mer

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Betygsatt 5 av 5 stjärnor

thank you very much for all your help with my purchase, helpful staff knew exactly what i wanted sent first class post looking forward to next time

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Betygsatt 5 av 5 stjärnor

The online team at The Flash Centre were great helping us purchase our new studio equipment after our old kit died on us a day before a very important shoot. They arranged for all the equipment to... Se mer

Företagsinformation

  1. Fotobutik
  2. Fotoaffär

Skrivet av företaget

At The Flash Centre, photographic lighting has been our passion for 45 Years, but our expertise runs much deeper than just flash! From studio accessories to cameras, lenses, and gear for top-notch video content, TFC has you covered. Whatever your needs, we endeavour to empower you with the knowledge to make the right purchase. We offer rental facilities, 'try before you buy' deals, and we hold a wide range of demonstration equipment in store for you to come in and try out. We are authorised Pro Resellers for Canon, Nikon and FujiFilm so we can supply all your camera equipment too. All our store staff are experienced Photographers and Videographers to provide you with the best advice. TFC supplies a wide range of other carefully chosen branded products from a variety of suppliers, including Elinchrom, Canon, Fujifilm, Manfrotto, Phottix, Nikon, Tether Tools, Sekonic, Broncolor, Colorama, Calibrite, ColorConfidence, Rogue, Benro and many more. In short, whatever your needs, we will try our best to help and empower you with the knowledge to make the right purchase. The Flash Centre looks forward to hearing from you soon.


Kontaktuppgifter

4,6

Utmärkt

TrustScore 4.5 av 5

249 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

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Så använder företaget Trustpilot

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Betygsatt 5 av 5 stjärnor

TFC are hands down the best team for…

TFC are hands down the best team for your photography and lighting needs. I’ve never been disappointed with any of my purchases. Their staff are consistently helpful, knowledgeable, and genuinely great to deal with every time.

A big shoutout to Kevin & Carlie-Ann for feeding my photography addiction!

18 april 2026
Omdöme utan inbjudan
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Svar från The Flash Centre

Hi Phil,

Thank you so much for the fantastic review and for your continued support. It really means a lot to the whole team to hear that you’ve consistently had a great experience with us.

Kevin and Carlie-Ann will be especially pleased to read your comments, although we can only apologise for encouraging the photography addiction!

We truly appreciate your support and look forward to helping with the next addition to the kit bag.

Warm regards,

TFC

Betygsatt 5 av 5 stjärnor

thank you very much for all your help…

thank you very much for all your help with my purchase, helpful staff knew exactly what i wanted
sent first class post looking forward to next time

2 april 2026
Omdöme utan inbjudan
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Svar från The Flash Centre

Hi Neil,

Thank you for the kind review, we really appreciate it.

Great to hear the team were able to help you find exactly what you needed, that’s what we’re here for. Glad it all arrived quickly too. We look forward to helping you again next time!

All the best,
TFC

Betygsatt 5 av 5 stjärnor

Great price on Godox V1 Pro

Great price on Godox V1 Pro. Quick delivery - Painless experience. Highly recommended.

6 mars 2026
Omdöme utan inbjudan
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Svar från The Flash Centre

Hi Lee,

Thank you for the great review, we really appreciate it.

Glad to hear you got a good deal on the Godox V1 Pro and that everything arrived quickly with no hassle, that’s exactly what we aim for.

Thanks again for the recommendation!

All the best,
The Flash Centre

Betygsatt 5 av 5 stjärnor

Fast delivery great service thanks 🙏🏽

28 januari 2026
Omdöme utan inbjudan
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Svar från The Flash Centre

Hi Peter,

Thank you for the great feedback, much appreciated! Glad to hear everything arrived quickly and that you were happy with the service.

Thanks again for your support

All the best,
The Flash Centre Team

Betygsatt 5 av 5 stjärnor

Good service, high postage on smaller items.

Great service and reasonable prices, but please keep your postage costs reasonable too, especially for smaller items. Will use again but only with free or cheaper postage charges.

22 januari 2026
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Svar från The Flash Centre

Hi Martyn, thank you so much for the five-star review!

You'll be pleased to here we have just revamped our shipping options. It's been top of our list of things to improve for a while, but logistically it needed a bit of work to get it right. Here's our new UK shipping options:

Small Item Service (Royal Mail) - £4.50
Standard Service (UPS) - £9.95
Free Delivery - Orders over £150
Oversized Items (Colorama Rolls) - £12.99

Next time you order, you'll have the flexibility to order small for a cheaper service, or order more for a free service. Hopefully that helps!

We look forward to serving you again soon.

Mike - The Flash Centre

Betygsatt 1 av 5 stjärnor

I'm really disappointed with the lack…

I'm really disappointed with the lack of communication from the Flash Centre. I am currently waiting for a refund. I had to chase them to actually get my order despatched back in November in time for Christmas and I have just had to chase them for my refund. My return hasn't been acknowledged although I sent this on 7 January.

15 januari 2026
Omdöme utan inbjudan
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Svar från The Flash Centre

Hi Lisa,

Thank you for your feedback, and I am very sorry for the frustration caused by the lack of communication around your order and return. This is not the experience we want any customer to have.

I have been in touch with you directly to fully understand what happened and to make sure everything has been resolved. Your comments are being taken seriously and are helping us improve our processes and communication going forward.
Thank you again for taking the time to share your experience.

Kind Regards,
Mike

Betygsatt 5 av 5 stjärnor

Ease of ordering off the web site

Ease of ordering off the web site
Arrived 1 day before projected date , well packaged up
Tracking was spot on
No problems at all
Thank you.

18 november 2025
Omdöme utan inbjudan
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Svar från The Flash Centre

Thanks, Pau, we’re glad ordering was straightforward and that your delivery arrived early. Great to hear the packaging and tracking were spot on too.
Many thanks,
The Flash Centre Team

Betygsatt 5 av 5 stjärnor

Great price for the Nanlite

Great price for the Nanlite, well packaged and arrived on time.

16 oktober 2025
Omdöme utan inbjudan
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Svar från The Flash Centre

Thanks, David, great to hear you were happy with the Nanlite pricing and that everything arrived on time and well packaged. Enjoy putting it to work!

Best regards,
The Flash Centre Team

Betygsatt 3 av 5 stjärnor

Couldn't be arsed…

Couldn't be arsed to reply to a legitimate e-mail enquiry.

28 oktober 2025
Omdöme utan inbjudan
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Svar från The Flash Centre

Edit - Thank you so much Russ for communicating with me personally and helping me identify a rogue old email address on our website. We've this updated to the current email address.

We think we've caught all other instances of this email address (both on our site or third party sites), but for clarity for anybody who might see this, our active email address is sales@theflashcentre.com. Please use this email address and we'll get back to you swiftly during our regular working hours (Mon-Fri 9am to 5.30pm).


Finally, now that I have seen your initial email Russ, thank you again for thinking of us when looking for a place to sell your used photo gear. Whilst we weren't able to make you an offer on these particular items, please do get in touch again whenever you need anything. You have my direct email address, if you would prefer to reach out to me personally.

Thank you!
Mike - TFC

-----


Hi, sorry to hear you’ve had trouble getting through to us. I’ve checked all our main email inboxes and can’t find anything referencing “Splash Point Photo.” As you’ve also never made a purchase from us (at least not under the name “Splash Point Photo”), I can’t find your email address or contact info in our system. I’ve also been on to your website to try to find your email address or phone number, and neither is advertised. I did, however, find that the owner of your business is Russ, so I checked our inboxes for communications from a “Russ” over the last few days. Again, I haven’t found anything.

I’m not sure what went wrong here, maybe your email ended up in a spam folder and I can’t locate it, maybe you used an old or slightly misspelled email address, or maybe you emailed an individual at the business rather than the general sales@theflashcentre.com address and it hasn’t been picked up. Either way, please could you forward the email you sent directly to me? That way I can help with your query and also look into why we didn’t receive the email the first time round. My email address is mrowley@theflashcentre.com.

In the hope of getting a message through to you, I have also filled in the “Contact Us” form on your website, so if you’d prefer to reply to me through that, please do.

I look forward to helping you out!
Have a great day,
Mike

Betygsatt 5 av 5 stjärnor

Delivered

In a recent review, I give TFC a 4-Star rating because an order that took longer than I expected to be delivered.

Today, I can give a 5-Star rating. I placed a telephone order with Birmingham TFC. The stock levels were checked while I was on the phone and availability confirmed. I was told the order would be despatched that evening and could expect delivery the next day.

That’s exactly what happened. 

Many thanks to everybody involved

9 september 2025
Omdöme utan inbjudan
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Svar från The Flash Centre

Thank you so much for your review! I know there was a little hiccup on the last order with delivery, and it means the world to us to get another chance to turn a 4-star experience into a 5-star one.

We’re delighted to hear your Birmingham order went smoothly and arrived right on time. I’ll be sure to pass your thanks on to the team there, as they’ll be thrilled to know their efforts made a difference. We really appreciate your continued support and look forward to helping you again soon!

Mike

Betygsatt 5 av 5 stjärnor

A great shop to deal with

My think tank convertible backpack was way cheaper from the Flash Centre than anywhere else. Great communication, well packaged and dispatched in the time frame specified. The backpack itself is excellent quality. All's good. Thank you

28 augusti 2025
Omdöme utan inbjudan
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Svar från The Flash Centre

Thank you so much for your kind words! We're delighted to hear you had a great experience with TFC and that your Think Tank backpack is living up to expectations. We hope to see you again soon!

TFC

Betygsatt 5 av 5 stjärnor

Multiple Purchases All Great

I have used The Flash Centre for multiple large purchases including lenses and tripods etc. I have been given expert advice every time with accurate delivery dates

I cannot recommend them enough

1 augusti 2025
Omdöme utan inbjudan
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Svar från The Flash Centre

Hi Tim, thank you so much for your kind words and continued support! We're delighted to hear that you've had such positive experiences with your purchases and advice from our team. It means a lot to know you’d recommend us, and we look forward to helping with your future photography needs.

The Flash Centre Team

Betygsatt 5 av 5 stjärnor

From initial product enquiry to…

From initial product enquiry to delivery was a smooth operation.

16 augusti 2025
Omdöme utan inbjudan
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Svar från The Flash Centre

Thank you for your feedback! We’re delighted to hear everything went smoothly from enquiry through to delivery. Enjoy your new kit, and we’re here if you need anything else.

The Flash Centre Team

Betygsatt 5 av 5 stjärnor

Always a pleasure

Always a pleasure, fell out of love with my camera for a while.
I knew where to go when i needed the right gear.

10 april 2025
Omdöme utan inbjudan
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Svar från The Flash Centre

Thanks for the lovely review! We’re so glad you came back to us when you needed the right gear, and even happier to hear your camera spark is back.

The Flash Centre Team

Betygsatt 5 av 5 stjärnor

Always nice to deal with

Always nice to deal with, fast delivery.

14 juni 2025
Omdöme utan inbjudan
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Svar från The Flash Centre

Hi Aleksei, thank you so much for the kind words, we really appreciate it! We look forward to serving you again soon. TFC

Betygsatt 5 av 5 stjärnor

Flash Lighting Workshop

I attended the Introduction to Flash Lighting course workshop at TFC in Birmingham. The staff were friendly and helpful while the tutor, Gary Hill, provided a real masterclass on the subject. All in all, a most enjoyable and informative day. My thanks to all involved not forgetting our model Evie.

6 juni 2025
Omdöme utan inbjudan
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Svar från The Flash Centre

Hi David,

Thank you so much for your kind words! We're thrilled to hear you enjoyed the Flash Lighting Workshop in Birmingham. It's great to know that Gary’s teaching and the support from our team made the day both enjoyable and informative for you. We'll be sure to pass on your thanks to Evie as well – she was fantastic as always.

We hope to see you at another event soon!

The TFC Team

Betygsatt 5 av 5 stjärnor

All good

Friendly and helpful staff at the London branch. Great prices, very quick delivery. (Ordered on Friday morning, recieved on Saturday afternnon)

31 maj 2025
Omdöme utan inbjudan
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Svar från The Flash Centre

Thanks so much for the great review! We're thrilled to hear you had a positive experience with our London team and that your order arrived so quickly. If there's anything else you need, don't hesitate to reach out – we're always happy to help!

Betygsatt 5 av 5 stjärnor

Great service and support from Kevin

Great service and support from Kevin, is advice saved me from purchasing the wrong product.

25 april 2025
Omdöme utan inbjudan
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Svar från The Flash Centre

Thanks so much for your kind words! We're thrilled to hear Kevin was able to help steer you in the right direction. He really knows his stuff and always takes the time to make sure customers get the best advice. If you ever need support again, we’re just a message or call away. Happy shooting! TFC

Betygsatt 5 av 5 stjärnor

Some great deals

Some great deals, well informed and friendly customer service.

26 april 2025
Omdöme utan inbjudan
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Svar från The Flash Centre

Thanks so much for the 5 stars! We're glad you enjoyed the deals and found our team helpful. We hope to see you again soon! TFC

Betygsatt 5 av 5 stjärnor

Went for the Godox lighting day

Went for the Godox lighting day. Very relaxed and enjoyable day would like to do some more training days there

21 februari 2025
Omdöme utan inbjudan
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Svar från The Flash Centre

Thanks so much for the lovely review — we really appreciate you taking the time to share your experience! We're thrilled to hear you enjoyed the Godox lighting day and found it relaxed and enjoyable.

We’ve got more flash and continuous lighting courses coming up in June, and we'd love to have you join us again! Feel free to get in touch if you’d like more info or want to reserve a spot — we’re always happy to help!

TFC

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