Purchased a beautiful light from T&L. After care service was absolutely fantastic. Just under a year I had an issue with my light, called T&L customer care was very professional, troubleshooting and a... Se mer
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
If you are looking for new lighting for your home you need to visit Terra Lumen in Hillington. They have multiple lighting showrooms and furniture display areas where you can view some of most styli... Se mer
I purchased 9 lights from them 3 months ago. The customer service this company provided was second to none. All lights were fitted and had zero issues. Everyone compliments them. I even order somethin... Se mer
Företaget har svarat
We purchased two stunning lights a few months back for our new home - living room and our dining/kitchen!, so much choice at a reasonable price and great quality with so much choice. Customer servi... Se mer
Företagsinformation
Skrivet av företaget
TL Home is a family-run retailer in Glasgow, home to one of the largest collections of smart lighting designs in the UK with stocked in our Glasgow warehouse for fast dispatch. We also offer custom furniture and specially curated home accessories. Visit our showroom or shop online, with support available 7 days a week.
Kontaktuppgifter
24 Ainslie Road, G52 4RU, Glasgow, Storbritannien
- 0330 016 1938
- hello@terralumen.co.uk
- www.terralumen.co.uk
4,8
Utmärkt
56 omdömen
Ingen aktuell inbjudningshistorik
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Excellent Service and Designs
We visited Terra Lumen a couple of months ago and were impressed by their designs. There was no pressure to buy and the sales lady was very informative and helpful. We returned now that we were ready to purchase for our new home. Again Ali was very helpful and we purchased to large LED fittings. Ali even delivered the 2 fittings to our home. They were fitted next day very professionally and they look amazing. Highly recommend and will look to return for other rooms in the near future
29 november 2023
Omdöme utan inbjudan
Delighted with the service & chandelier…
Delighted with the service & chandelier we bought, staff were very friendly & helpful, their knowledge of their lights was fabulous, showroom was absolutely stunning, would definitely recommend them
7 november 2023
Omdöme utan inbjudan
Exceptional customer service!!
Exceptional customer service!!! Very responsive to messages and even took extra time to explain how to get my light fixed. Will definitely be getting all my lights and other products here and I will recommend.
3 november 2023
Excellent service
I purchased a chandeleir for my salon
Service was excellent . The glasgow showroom is just beautiful . Im so happy with my purchase its stunning . I will be using terra lumen again in the future 😁
1 oktober 2023
Omdöme utan inbjudan
Svar från TL Home
Hi Joanne, thank you for your kind review. We hope to see you again in the future! :)
Great customer service!
Great customer service!! The items were delivered fast within 3 days and exactly as advertised.
13 september 2023
Svar från TL Home
Hi Lola, so glad you are happy with everything and thank you for your support!
I purchased 9 lights from them 3 months…
I purchased 9 lights from them 3 months ago. The customer service this company provided was second to none. All lights were fitted and had zero issues. Everyone compliments them. I even order something similar from else where initially but the quality difference between TL home and other places was day and night. I would definitely recommend TL home.
7 juli 2023
Omdöme utan inbjudan
Svar från TL Home
Hi Sandra, thank you for your lovely review!
Excellent…..
I visited the Hillington store and wow what a place. I purchased a beautiful pink heart ceiling light for my daughter (11yrs) and she loves it. The staff were very helpful and customer service was excellent. I will be back for more lights and wouldn’t go anywhere else
17 maj 2023
Omdöme utan inbjudan
5 Star Service from Terra Lumen
5 Star Service from Ali and Omar. Bought 6 lights from this family owned business. One of the lights when package was opened was damaged. Replacement and after care service was swift. Hope to purchase again from this business.
2 juli 2023
Omdöme utan inbjudan
This company makes quality chandeliers…
This company makes quality chandeliers and they have seamless customer service.
I personally love the professionalism and the excellent responses to conversations and my inquiries.
19 juli 2023
Extremely professional and amazing service
We recently bought the chandelier from Terra Lumen. We thank them for prompt delivery and high-quality service. Even though Kyle and Son Electrical Service didn't do the installation properly and overcharged. Terra Lumen team visited personally and resolved the issues.
They have a great collection of lights.
Very professional and personalized service. Highly recommended!!!
17 juli 2023
The lights are amazing
The lights are amazing, the service was great with no sales pitch, just lots of great advice and pictures of previous sales.
I can’t recommend them highly enough
7 juli 2023
Omdöme utan inbjudan
Lovely lighting and good setvice
13 juli 2023
Omdöme utan inbjudan
Fantastic Lights and Service
We went out shopping for new lights for our recently renovated living & dining room. After being in a few shops we visited Terra Lumen (TL), Hillington Showroom.
What an amazing showroom, the ambience and selection of lights was fantastic. We purchased 2 ceiling chandeliers with matching table lamps. Also, a ceiling Pink/White crystal lamp for our granddaughter (age 11). She absolutely loved it.
After installation and amazing comments from family and friends we went back for a further 2 table lamps and bought ceiling lights for our hallway too.
A huge thank you to Ali and Kayla for their fantastic Customer Service.
We will be back for more lights and would definitely recommend a visit to this showroom.
17 maj 2023
Omdöme utan inbjudan
Great customer service
24 juni 2023
Omdöme utan inbjudan
The customer service was another level
The customer service was another level. The chandlier were very beautiful
Delivery was quick
I wish the delivery was free though for those who spend more than three hundred pounds. I will definitely recommend
5 juni 2023
Omdöme utan inbjudan
The best lighting I have from here!
Stunning and different! Love the look of my lighting I have bought from TL lighting Hillington.
Ali was extremely helpful throughout
Thank you!
16 april 2023
Svar från TL Home
Hi Mrs Choudry, we are delighted to hear that you had a wonderful experience purchasing your lighting with Ali. If there is anything else we can help you with, don't hestiate to let us know!
Great Selection
Rabia very helpful and knowledgeable.
Delighted with her help in Commerce Street Glasgow.
Would recommend going into store as the lights are stunning.
You would not be disappointed.
Thank You for your help today.
One Happy customer.
30 april 2023
Omdöme utan inbjudan
Svar från TL Home
Hi Jackie, we are thrilled that you are delighted with your experience with our team and we hope to see you again soon!
Great customer service
Ali was very good at sorting out an electrician and making sure they turned up.
The lights are very nice.
22 januari 2023
Svar från TL Home
Hi Naeem, we are so pleased to hear that you had a smooth experience with us from purhcase to installation. If you needing anything else, feel free to let us know!
Good service but didnt receive email to…
Good service but didnt receive email to advise order was ready to collect
25 mars 2023
Svar från TL Home
Hi Jammeh, thank you for your feedback. We are glad that you had good service from our team and we will look to improve our email notification to ensure a better experience next time. If there is anything else you need, don't hestiate to let us know. Our team are here to help!
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