The revamped Ten Pin much improved with a range of other activities in the one building. The staff were helpful and polite. Bowling area and soft play clean. We booked one game of bowling with o... Se mer
Företaget har svarat
Plats
Byt platsStirling Road, Clifton Moor Centre, Clifton Moor, York, YO30 4WZ York, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
We had a great time at the newly refurbished tenpin in York. We only had a few games of bowling but they have really improved the business with a range of activities for all ages. Bowling, soft pl... Se mer
Företaget har svarat
I prefer to do bowling with bowling shoes on as it helps you to slide. I'm not too keen on pins with string but can understand why as it helps to set them up quicker. I personally found the light show... Se mer
Företaget har svarat
1st visit since the refurbishment of Tenpin York and what a vast improvement! The place is now a clean, vibrant welcoming space. Friendly, efficient staff at check in and as a family we loved the bowl... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.
Kontaktuppgifter
Stirling Road, Clifton Moor Centre, Clifton Moor, York, YO30 4WZ, York, Storbritannien
- 0333 034 6100
4,3
Utmärkt
193 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från Tenpin - York
Hi there,
Thank you for your fantastic 5* review at Tenpin York! We are delighted you've had such a great time whilst on your recent visit to us. We love to hear all about it and hope to welcome you back again very soon! Best wishes- Steph
Fun night for families
Great fun night with kids everything in one place nice helpful staff
27 maj 2026
Svar från Tenpin - York
Hi Gail,
Thank you for your lovely 4* review at Tenpin York! We are delighted that you've had such a great time whilst on your recent visit to us. We hope to welcome you back again very soon for hopefully a 5* experience! Best wishes- Steph
Good friendly ,memorable family time…
Good friendly ,memorable family time space in Parrswood Entertainment Center Didsbury .
27 maj 2026
Svar från Tenpin - York
Hi Irum,
Thank you for your lovely 5* review at Tenpin York! It's great to see you've had a great experience whilst on your recent visit to us. We are delighted you found the staff so helpful and friendly. We look forward to welcoming you back to the venue again very soon! Best wishes- Steph
Fab service however only saw one…
Fab service however only saw one lady...so ques were building up
Sticky n gooey table n screen not pleasant
Had a good time thou
27 maj 2026
Svar från Tenpin - York
Hi Mary, thank you so much for the 3* review of Tenpin York! We are so pleased to hear you had a good time. However, we are very sorry to hear that some of your visit was not up to our usual high standard! Please be assured all of your feedback will be passed on so that improvements can be met and in the meantime, we do hope you will still consider visiting us in the future! Best wishes - Mel
Svar från Tenpin - York
Hi Darcey
We are delighted you enjoyed your visit. We appreciate your kind words. We look forward to seeing you again soon. Best wishes - Clare
Svar från Tenpin - York
Hi Peter, thank you for the 5* review for Tenpin York! We're so pleased to hear that our team provided a speedy service, and we look forward to seeing you again soon! Best wishes - Adelaide
Shame about the service
The purpose of the visit was for our son’s birthday and we visited with six of his friends. The bowling was fine and the laser combat was satisfactory (although cut short by 10 minutes to accommodate the next party). The main reason for the poor score was a particular member of staff - whilst serving at the bar it was all eye rolls and tuts and a sense that customers were a terrible inconvenience. The same member of staff supervised the laser combat and the boys independently reported she was curt with them. A real shame as everything else was fine.
17 maj 2026
Svar från Tenpin - York
Hello there, Thank you for taking your time to leave us some feedback from your recent visit to our Tenpin in York. We are pleased to hear that you enjoyed the bowling game with us. However, we are extremely disappointed to hear the service that you received during your visit with us. If you would like to discuss this further with us, please do reach out to us via customer.feedback@tenpin.co.uk. Many Thanks - Kimberley
Date day
My husband and I decided to go bowling for a date.
We had 2 options of venue, but Tenpin was so much more reasonably priced.
Lots of things to do all under one roof.
Would certainly visit again
13 maj 2026
Svar från Tenpin - York
Hello Joanne, Thank you for taking your time to leave us some wonderful feedback. We are so pleased to hear that you had a great time at our Tenpin in York. We are pleased to find that you found our facilities good value for money and plenty to do. We do hope to see you again very soon. Many Thanks - Kimberley
Staff were super helpful and welcoming…
Staff were super helpful and welcoming for my little boys party. The kids loved it!
13 maj 2026
Svar från Tenpin - York
Hello Miss Deryn Lloyd,
Thank you for taking the time to rate Tenpin York 5 stars. We're so happy to hear that our staff were helpful and welcoming for your little boy's party, and the kids loved it. We look forward to welcoming you back again soon for another 5 star experience. All the best ~ Laura
Helpful, friendly staff
Helpful, friendly staff giving g attention to detail throughout.
28 april 2026
Svar från Tenpin - York
Hi Marlene, thank you for your 5* rating of Tenpin York! We would like to thank you for your kind feedback regarding staff, we will be sure to pass these lovely comments on to the team! Best wishes, Jade
Always a pleasant experience visiting…
Always a pleasant experience visiting ten pin at York.
Staff are always friendly and welcoming.
Ten pin is also much cheaper than others which is a bonus.
6 maj 2026
Svar från Tenpin - York
Hi, thank you for the lovely 5* rating and review of Tenpin York. It's lovely to hear that you had a pleasant experience and that the team left a positive impact on your visit. We look forward to your return!
Take care,
Kirsty
Well we were seven and only got 6…
Well we were seven and only got 6 drinks.. had to remind them several times for seventh drink … they gave it on the way out.. overall it was average
16 april 2026
Svar från Tenpin - York
Hi Romij
We regret to hear about the missing drink and the reminders needed. We'll address this with our team to improve our service. We appreciate your feedback. Best wishes - Clare
Bowling family of 6
Attentive, helpful and friendly staff. Quick service of food and drinks.
15 april 2026
Svar från Tenpin - York
Hi Naomi
We appreciate you taking the time to leave us a 5-star rating! We're so glad our staff provided attentive service and that you enjoyed the prompt food and drink service. Best wishes - Clare
Very well organised
Very well organised. Kara did amazing job with entertaining the kids.
15 april 2026
Svar från Tenpin - York
Hello Agnieszka,
Thank you for taking the time to rate Tenpin York 5 stars. We appreciate your 5-star rating! We're happy to hear that everything was well-organized and that the kids were entertained. We are delighted to hear that Kara made such a positive impression. We hope to see you back soon. All the best ~ Laura
Great experience
Staff member was really friendly and helpful. Despite being busy they processed us really quickly. Everyone had a good time and the venue was presentable and clean.
12 april 2026
Svar från Tenpin - York
Hi Natalie
We're happy to hear that you had a good time! It's great to know our staff were friendly and helpful and that you found the venue presentable and clean. Thank you for your 5-star review! Best wishes - Clare
The icecream was so small
The icecream was so small.
Like ok I had already eaten the cupboard in the kitchen but waste of money. 👹
22 augusti 2025
Svar från Tenpin - York
Hi Shaniqua, thank you for taking the time to review Tenpin York! We're sorry to hear that you were disappointed with the icecreams and we will ensure your feedback is passed on. We hope to see you again soon! Best wishes - Adelaide
Booking in procedure easy and…
Booking in procedure easy and efficient. Rink was ready to go. Equipment worked well. Drinks were good
9 april 2026
Svar från Tenpin - York
Hi Joan, thanks for leaving a rating and review for Tenpin York! We appreciate your 5-star rating! We are so glad the booking process was easy and that you enjoyed your experience. We hope to see you again soon! Best wishes - Rosie
Great fun had by all
Great fun had by all. Only trouble is the ATM charging to take out your own money.
15 april 2026
Svar från Tenpin - York
Hello Dawn,
Thank you for taking the time to rate Tenpin York 4 stars. We're glad everyone had great fun! We appreciate your feedback regarding the ATM fees, and we'll explore options to improve this for our customers. We hope to welcome you back again soon. All the best ~ Laura
Svar från Tenpin - York
Hi Alistair, thanks for leaving a rating and review for Tenpin York! We appreciate you taking the time to leave us a 5-star review! We're happy to hear that you enjoyed your visit and would recommend us. We can't wait to welcome you back again in the future! Best wishes - Rosie
Bowling experience Good, food not so good.
The bowling experience was good as were the other entertainments but the food is at the opposite end of the scale. It took nearly 30 mins to come and when it did it was cold. Pictures of waiting for deliveroo to fetch it from the local McDonalds and then a further delay as it was repackaged come to my mind.
15 april 2026
Svar från Tenpin - York
Hello Christopher,
Thank you for taking the time to rate Tenpin York 3 stars. We appreciate your feedback and are glad you enjoyed the bowling and entertainment. We're sorry the food was cold and took so long. We'll share this with our team to improve our service. If you wish to discuss this further, please email customer.feedback@tenpin.co.uk.
All the best ~ Laura
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.