New facilities, play areas are great! Toilets are 100% better than they were previously! The only thing I would say would be to offer alternative milk for tea/coffee! Not sure I could sink a cockt... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
What made it not so great was paying for parking outside and expecting a refund, and being told new system where you use machine inside the building not in the car park, so no refund!! The staff says... Se mer
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Looks a lot better than before but the negatives are that staff are very slow and look under staffed. We turned up to play at 7pm and we didn’t get to play till 7:30 due to multiple faults. Not being... Se mer
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Had a great time, spent a few hours there playing in the arcade and bowling, free parking for three hours was great. Understandably busy on a rainy day in the holidays but service was great, however c... Se mer
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Företagsinformation
Skrivet av företaget
Tenpin Exeter is easy reach from Exeter city centre, Exmouth, Tiverton and across Devon — well connected by road and rail. With modern bowling lanes and lane lighting, we’re the go-to indoor entertainment spot in Devon. And it’s not just bowling. We’ve got karaoke rooms, laser tag in our 4D arena, escape rooms for the problem-solvers and a full arcade. Hungry? Our kitchen serves burgers, loaded fries and pizzas, with a fully licensed bar pouring cocktails and pints while Sky Sports and TNT play live. Family days out, birthday parties, student nights, work socials, cheap weekday bowling deals — fun for kids big and small. Bowling in Exeter, sorted.
Kontaktuppgifter
3 - 4 Havenbanks Retail Park, Water Lane, Exeter, EX2 8BY, Exeter, Storbritannien
- 0333 034 6100
4,0
Bra
215 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
People missing there go cause the…
People missing there go cause the machine missed them them out and went to the next person
19 februari 2026
Svar från Tenpin - Exeter
Hello Phil. We are sorry to hear that the machine skipped people. We will look into this issue to ensure a smoother process for everyone in the future. We do hope to see you again soon. Best Wishes - Kimberley
Was great really excited for the…
Was great really excited for the expansion coming up soon
22 februari 2026
Svar från Tenpin - Exeter
Hi RE, thank you for leaving Tenpin Exeter a rating and review! We're happy you had a great experience! We appreciate your excitement for the upcoming expansion and thank you for the positive feedback. We look forward to seeing you again soon! Best wishes - Rosie
Appreciate work was going on but…
Appreciate work was going on but couldn’t breathe for the dust flying around
22 februari 2026
Svar från Tenpin - Exeter
Hello Daniel,
Thank you for taking the time to rate Tenpin Exeter 2 stars. We are sorry to hear that the refurbishments made your experience a difficult one. We hope that your next visit is the 5 star experience we wish to give all our customers. All the best ~ Laura
Building site
It wasn’t great. It was freezing cold and the place looked like a building site. I was very surprised we were charged full price for what we received.
15 februari 2026
Svar från Tenpin - Exeter
Hi Katy, thank you for taking the time to review Tenpin Exeter! We're sorry to hear that the renovations had impacted your visit and for any disappointment caused. Please send an email to customer.feedback@tenpin.co.uk with the subject as 'Review -Exeter' and we can pass this on to be looked into. Best wishes - Adelaide
We made the trip during half term
We made the trip during half term. It was welcoming and clean. We had a great time bowling and arcades. The manager explained everything going on with the refurbishment, which is looking good. We will be back soon
17 februari 2026
Svar från Tenpin - Exeter
Hi Phil, thanks for leaving a rating and review for Tenpin Exeter! We're happy to hear that you enjoyed your visit during half term! It's great to know you found the environment welcoming and clean and had fun with the bowling and arcades. We appreciate you taking the time to share your positive experience and are excited you're looking forward to returning! We look forward to seeing you again soon! Best wishes - Rosie
Was a brilliant day out
Was a brilliant day out , staff were brilliant 👏 😀
Sadly we visited whilst they are in the middle of their refurb so was very noisy, freezing cold 🥶 and limited availability on drinks as the bar is being done this coming week.
Staff were amazing and constantly sweeping up the dust and debris but will wait for it to be finished before returning
19 februari 2026
Svar från Tenpin - Exeter
Hi Donna, thanks for leaving a rating and review for Tenpin Exeter!
We're glad you enjoyed your day! We appreciate your kind words about our team. We're sorry the refurbishment impacted your visit with noise and limited services. We're grateful for your patience and look forward to welcoming you back once the work is complete. Best wishes - Rosie
The kids really enjoyed themselves
The kids really enjoyed themselves. The automated barriers on the lanes is a great addition (since my last visit) as it can be changed for each player’s preference. I found the reception desk difficult to find due to the refurb. Perhaps a couple of additional signs would be a good idea.
14 februari 2026
Svar från Tenpin - Exeter
Hello, thank you so much for the amazing 5* review of Tenpin Exeter! We are so pleased to see you had a great time with your family and we take on board your feedback regarding our reception area! In the meantime, we do hope you will visit us again soon and we look forward to welcoming you back! Best wishes - Mel
Mad day bowling
Great staff and was made to feel very welcome. Good entertainment and prices aren't bad. Was very busy and that's a good sign 😁😁
15 februari 2026
Svar från Tenpin - Exeter
Hi Neil,
Thank you for your fantastic 5* review at Tenpin Exeter! We are delighted you've had such a great time whilst on your recent visit to us! It's great to hear you found the staff to be approachable and friendly. We look forward to welcoming you to the venue again very soon! Best wishes-Steph
Went here today for my sons 6th…
Went here today for my sons 6th birthday and was great from the start of the booking to the end the staff where amazing the manager even remembers my name when I walked on was greated,
The booking from start to finish was great and im really looking forwards to the works being finished, even had spider man join us , thanks guys
15 februari 2026
Omdöme utan inbjudan
Svar från Tenpin - Exeter
Hey Simon, thank you so much for rating Tenpin Exeter a lovely 5 stars! We are thrilled to hear your sons 6th birthday was great and that he had a really brilliant time! Your kind words will be passed on to the team. Hope to see you back again soon for another enjoyable time!
Take care,
Kirsty
Friendly staff. Lanes pleasant to use.
The man in charge was very helpful and friendly. We needed him because of all the renovations and he escorted us up.
The experience will be much better when all the work is completed.
10 februari 2026
Svar från Tenpin - Exeter
Hi Elizabeth, thank you for leaving Tenpin Exeter a smashing 5* rating. We are thrilled to hear you had a great time with us recently and we look forward to welcoming you again once our renovations are completed! Best wishes - Kaylee
Bowling was ok
Bowling was ok, room around area to in lane was very small, and the overall bowling alley looks dated. It needs fancy lights, uv lights and pins, or even a different coloured light. Bar staff were extremely slow and un motivated.
7 februari 2026
Svar från Tenpin - Exeter
Hi Rob, thank you for leaving Tenpin Exeter a fab 4* rating. We are glad to hear you enjoyed the bowling and we appreciate the feedback regarding the decor. We are sorry to hear that you didn't have the best experience with our staff and we appreciate you letting us know about this! If you would like to discuss this further, please pop us an email to customer.feedback@tenpin.co.uk with the subject as 'Review - Exeter'. We hope to welcome you back soon! Best wishes - Kaylee
Wouldn't go again
Bowling was ok if expensive. Food was a total rip off. I appreciate they are in the middle of a refurbishment but a 30 minute wait for almost inedible cold food is not acceptable. Maybe they should stick to just the Bowling.
8 februari 2026
Svar från Tenpin - Exeter
Hello Christine, We appreciate your feedback from your recent visit. We're sorry the food was not up to our usual high standards and that the wait time was excessive, especially during our refurbishment. We'll address this to improve our service. We do hope to see you again soon for a much more smoother experience. Best Wishes - Kimberley
Too expensive but a good time out.
A very costly day out and a couple of the balls were damaged. Other than that, everything else was fine. It was clean, nice staff, the lanes all worked well and we had an enjoyable time.
31 januari 2026
Svar från Tenpin - Exeter
Hi Ciara, thank you for taking the time to review Tenpin Exeter! We're delighted that you had an enjoyable visit, but are sorry to hear that you found it to be costly and that there were issues with the bowling balls. We will ensure your feedback is passed on for future improvements to be made. We have some great deals on different days of the week which can be found here: https://www.tenpin.co.uk/deals/ . We hope to see you again soon! Best wishes- Adelaide
Svar från Tenpin - Exeter
Hi Asun, thank you for leaving Tenpin Exeter a fabulous 5* review! We're so glad you had a great time bowling with your friend! Thank you for your positive feedback; we appreciate it and we hope to see you both again soon! Best Wishes - Rosie
Not run properly
Staff don’t seem to know what they’re doing lots of rowdy people and no proper cuing system for the bar or booking your bowling
27 januari 2026
Svar från Tenpin - Exeter
Hi Dave, thank you for taking the time to write a review for Tenpin Exeter. We're very sorry to hear that there had been issues with the service during your visit. We really appreciate your feedback and will ensure this is passed onto the correct team. We hope to see you again soon! Best wishes - Adelaide
Always really good value for money at…
Always really good value for money at Tenpin. Staff always friendly.
27 januari 2026
Svar från Tenpin - Exeter
Hi there, thank you for taking the time to review Tenpin Exeter! We're delighted to hear that you enjoy the value for money and that our team provide a friendly service. We hope to welcome you back again soon! Best wishes - Adelaide
Excellent Birthday party for my son
Excellent Birthday party for my son, only thing is they could have warned us there was work going on and we were on the 3 lanes right next to the work so was really loud work going on even whilst the kids sat to eat there food which made it hard to hear happy birthday being sung. Overall the staff were friendly and helpful and he had a good time, just feel there could of been some warning of the noise.
18 januari 2026
Svar från Tenpin - Exeter
Hello Gemma. We're glad your son enjoyed his birthday party and that our staff were helpful. We apologize the noise from the nearby work affected the celebration. We will pass your comments to our team so that we can make further improvements. We do hope to see you all again soon. Many Thanks - Kimberley
Great customer service
Unfortunately due to an accident with one of our party of five on arrival we could not bowl, however the staff were absolutely amazing and made what was a traumatic experience bearable. Two of our party did bowl but we were offered a free session for all of us to come back another time. This was an example of customer service at its very best.
17 januari 2026
Svar från Tenpin - Exeter
Hello Tracey. We're so sorry to hear about the accident and the impact on your visit. We're glad our team could provide support during such a difficult time. We appreciate your kind words regarding our customer service and hope you can all return to enjoy bowling together soon. Many Thanks - Kimberley
Didn’t let us know about building work
There was building work going on, which they did not advise us of when making the booking. This meant that it was exceptionally cold and the banging of metal against metal made it an unpleasant experience.
17 januari 2026
Svar från Tenpin - Exeter
Hi there,
We regret the building work impacted your visit. We are sorry that this was not made clear in advance, and we'll address this to prevent future issues. Thank you for your feedback. Best wishes - Clare
Great service but dodgy pin
Great service and atmosphere! Unfortunately we had a dodgy pin on our lane that wasn’t registering when it was getting knocked down though!
17 januari 2026
Svar från Tenpin - Exeter
Hey Sophie, thank you for taking the time to leave a review of Tenpin Exeter. It's fantastic to hear you had a great time and enjoyed the atmosphere. We are sorry to hear about the pin on your lanes and we will ensure this is passed on to the relevant team.
Take care,
Kirsty
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