Bery good service Manager very cooperative and each time we need help of staff they cooperate with us
Företaget har svarat
Plats
Byt platsUnit 2, Dewsbury Retail Park, Railway Street, Dewsbury, WF12 8EQ Dewsbury, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
We were warmly welcomed by knowledgable staff who were expecting our party booking. Thorough instructions and tables reserved ready for us. The children enjoyed their laser tag and then their food w... Se mer
Företaget har svarat
We booked two games with cheesey nachos on arrival we tried to change to 3 games but was refused and told after we played our games come back and book one more game which costed more, the nachos were... Se mer
Företaget har svarat
The place is great I have never had a bad experience . The place is always clean and tidy. Bins are emptied. We always enjoy our visit. The only thing I will say this time is there were some adults sa... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Tenpin Dewsbury is easy reach from Dewsbury town centre, Batley and across West Yorkshire. With modern bowling lanes and lane lighting, we’re a top spot for families and groups in the heart of West Yorkshire. And it’s not just bowling. We’ve got karaoke rooms, pool tables and a full arcade to keep everyone entertained. Hungry? Our kitchen serves burgers, loaded fries, pizzas and a halal menu, with a fully licensed bar pouring cocktails and pints while Sky Sports and TNT play live.
Kontaktuppgifter
Unit 2, Dewsbury Retail Park, Railway Street, Dewsbury, WF12 8EQ, Dewsbury, Storbritannien
- 0333 034 6100
4,3
Utmärkt
139 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från Tenpin - Dewsbury
Hi Robert, what a wonderful 5* review of Tenpin Dewsbury! We're so happy to hear you had a pleasant morning with your grandchildren! We hope to see you all again soon for more bowling fun! Best wishes - Mel
A great day with lots to do inside
A great day with lots to do inside! Loads of free parking on site.
26 juli 2026
Svar från Tenpin - Dewsbury
Hi Lindsey, thank you for your 5* review of Tenpin Dewsbury! It's wonderful to hear that you found everything you were looking for and how convenient you found the parking facilities. See you again soon! Best wishes-Leila
Svar från Tenpin - Dewsbury
Hello Customer,
Thank you for taking the time to rate Tenpin Dewsbury 5 stars. We are so pleased to hear that you enjoyed your visit and found our place clean, the staff nice, and the food to your liking with a great choice. We hope to welcome you back again very soon! All the best ~ Laura
Excellent customer service
Excellent customer service. Food was nice. People were friendly.
22 juli 2026
Svar från Tenpin - Dewsbury
Hi James, thank you so much for the fabulous 4* review of Tenpin Dewsbury! We are really pleased to hear that the team provided excellent customer service, you enjoyed the food and that people were friendly! We love to receive this kind of feedback! We hope to welcome you again soon. Best wishes, Jade
The lane was booked for 6pm and cut off…
The lane was booked for 6pm and cut off at just after 6.30 without the kids finishing their game - it just cut off mid play. If staff are starting your time early then staff should inform you what time it is going to cut off as we expected play 6pm to 7pm as was booked and the kids started playing at 6pm!
17 juli 2026
Svar från Tenpin - Dewsbury
Hi Cara, thank you for taking the time to review Tenpin Dewsbury! We're sorry to hear that there had been issues at the lane during your visit. We will ensure your feedback is passed on. If you would like to discuss this further, please send an email to customer.feedback@tenpin.co.uk with the subject 'Review-Dewsbury'. We hope to see you again soon for a better experience. Best wishes, Jade
Svar från Tenpin - Dewsbury
Hi Claire, thank you for the lovely 5* rating of Tenpin Dewsbury. We're so pleased to hear that you had a great time and we hope to see you again for another fun time!
Take care,
Kirsty
Booking was very easy
Booking was very easy, great location. Staff were polite and helpful. Food was really nice and great selection of drinks available.
18 juli 2026
Svar från Tenpin - Dewsbury
Hello Tracy,
Thank you for taking the time to rate Tenpin Dewsbury 5 stars. We're so pleased to hear that you found the booking easy, enjoyed our great location, and that our staff were polite and helpful. We're also delighted you enjoyed the food and drink selection. We hope to see you again soon! All the best ~ Laura
Well organised and some lovely ‘extra…
Well organised and some lovely ‘extra touches’ for the birthday child!
7 juli 2026
Svar från Tenpin - Dewsbury
Hi Frankie, thank you for the 5* rating and review of Tenpin Dewsbury. We're so happy to hear that everything was well organized and that the birthday child enjoyed the special touches. We hope to welcome you back again very soon!
Take care,
Kirsty
Brilliant place for a family evening…
Brilliant place for a family evening out. Staff very friendly, food is good and there plenty of other things to do there as well as bowling.
29 april 2026
Svar från Tenpin - Dewsbury
Hi Luke, thank you for the awesome 5* rating of Tenpin Dewsbury. We're so pleased to receive this lovely feedback regarding our facilities, staff and food! We can't wait to welcome you again soon. Thanks again. Best wishes, Jade
The place is great I have never had a…
The place is great I have never had a bad experience . The place is always clean and tidy. Bins are emptied. We always enjoy our visit. The only thing I will say this time is there were some adults sat at a table near the bar and the language for a family establishment was appalling but that’s not the companies fault. I always find staff very accommodating. There is ample parking . Always a pleasure .
10 juni 2026
Svar från Tenpin - Dewsbury
Hello Andrea,
Thank you for taking the time to rate Tenpin Dewsbury 5 stars. We appreciate your fantastic 5-star rating and kind words! We're so pleased to hear you consistently enjoy your visits, find our venue clean, and our staff accommodating. We appreciate your feedback regarding the language from other guests and understand your concern. We look forward to welcoming you back again soon! All the best ~ Laura
Disappointing sub par laser tag arena!!
We came for laser tag.
Booking the activity was all good and the call centre staff were friendly and helpful as were the staff at Dewsbury TenPin.
The laser tag arena was very disappointing. Too small and thus lacking any challenge for participants.
3 juli 2026
Svar från Tenpin - Dewsbury
Hello, thank you for taking the time to leave a review of Tenpin Dewsbury! We are really pleased to hear that you found our contact centre team and the team at Dewsbury helpful, however, we are very disappointed to hear that the laser tag was not as much fun as we would have liked! We will be certain to pass all of your feedback onto the team and we do hope this will not stop you from visiting us in the future! Best wishes - Mel
We were invited on my daughter friend…
We were invited on my daughter friend birthday party ,everything was Amazing 👏 kids love to spend time there now my daughter wants her next celebrit there
7 juli 2026
Svar från Tenpin - Dewsbury
Hi Asia, thank you so much for the brilliant 5* review of Tenpin Dewsbury! We are really pleased to see your daughter had a great time celebrating her friends birthday and we hope to see you again soon for another fun day out! Best wishes - Mel
Brilliant staff and great venue for a party
The staff on the day were so helpful, polite and friendly. We had a really great time. The venue is fantastic, and staff are brilliant
27 juni 2026
Svar från Tenpin - Dewsbury
Hi Arina, thank you for the lovely 5* rating of Tenpin Dewsbury. We are delighted to hear that you had a fun time and found the team provided great service. We hope to see you again soon for another 5* experience! Best wishes, Jade
We booked two games with cheesey nachos…
We booked two games with cheesey nachos on arrival we tried to change to 3 games but was refused and told after we played our games come back and book one more game which costed more, the nachos were terrible and all stuck together in one big lump. It's a shame the place was a lot quieter than last time we went which I'm sure was in part to do with service received.
20 juni 2026
Omdöme utan inbjudan
Svar från Tenpin - Dewsbury
Hello Stuart,
Thank you for taking the time to rate Tenpin Dewsbury 3 stars. We appreciate you sharing your experience. We are truly sorry to hear about the issues you encountered with changing your game booking and the quality of the nachos. We are reviewing your feedback with our team to improve our service and food offerings. We hope that your next experience is a 5 star experience. All the best ~ Laura
Wonderful Staff
The staff were so accommodating and couldn't do enough for us. The kids had a wonderful time and would definitely recommend.
14 juni 2026
Svar från Tenpin - Dewsbury
Hi Leanne, thank you so much for the excellent 5* review of Tenpin Dewsbury! We are really pleased to hear you had a great visit and that the kids had a wonderful time. We can't wait to see you all again soon for another 5* experience! Best wishes, Jade
Came here with my girlfriend and a…
Came here with my girlfriend and a group of friends for a night out after a long and stressful day at work. Everything started off well, and we went to play bowling. I ordered food for myself and my girlfriend, but after 35 minutes and two turns into the first game, nothing had arrived.
I went to speak with a member of staff to find out what was causing the delay, only to be told that they hadn’t even seen the food order receipt. The food hadn’t been started and was only prepared after we had finished our games.
What makes this even more disappointing is that the venue was virtually empty, with very few customers in the building at the time. Unfortunately, the service fell well below expectations, and based on this experience, I will likely not be returning.
17 juni 2026
Omdöme utan inbjudan
Svar från Tenpin - Dewsbury
Hello Nathan, Thank you for taking your time to leave us some feedback from your recent visit to our Tenpin at Dewsbury. We are sorry to hear that you had a long wait for your food to be served. We do apologize for the confusion with your order, which caused the delay. We will pass your feedback onto our team to insure that this does not happen again. We do hope to see you again in the future for a much smoother visit. Best Wishes - Kimberley
Svar från Tenpin - Dewsbury
Hello, Thank you for taking your time to leave us a great 5* review. We are so pleased to hear that everyone enjoyed the Laser Tag session with us at Dewsbury! We do hope to see you all again very soon. Best Wishes - Kimberley
Great Party & Great Staff
What a fabulous Birthday party for our son. Manager Syanne went above and beyond with our requests to make it memorable. She's got a great personality and is a good laugh 😊. Thanks also to Aliba, Alisa and Rue who were our party hosts. It ran like clockwork. Thanks Mick
14 juni 2026
Omdöme utan inbjudan
Svar från Tenpin - Dewsbury
Hi Mick, thank you for the brilliant 5* review for Tenpin Dewsbury! We're delighted to hear that you had a lovely birthday party for your son and that our team were able to provide a great experience. We will be sure to pass on your kind feedback, and we hope to see you again soon! Best wishes - Adelaide
Good deals rubbish pizza
Did the x2 games and a free drink for £10 which was amazing value.
However I ordered a pizza separately and it was like eating cardboard, it didn’t feel like a freshly made pizza definitely pre made but it was well overcooked and had no flavour so would not recommend the pizza.
Enjoyed the cheesy chips and liked the fact you could swap the cheese sauce for melted cheese.
10 juni 2026
Svar från Tenpin - Dewsbury
Hi there
We are pleased you found our game and drink offer to be great value. We are concerned to hear about your experience with the pizza and appreciate you bringing this to our attention. We are glad you enjoyed the cheesy chips. Best wishes - Clare
Lovely and friendly staff
Lovely and friendly staff.
Enjoyed ourselves
It was a great experience.
10 juni 2026
Svar från Tenpin - Dewsbury
Hi Adeyinka
Thank you for your wonderful 5-star review! We are so pleased you enjoyed your experience with our friendly staff. Best wishes - Clare
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.