We enjoyed bowling, error from staff when setting names on board took along time to be sorted due to low staffing and long queues, then bumpers did not work so had to be moved to another lane. Orde... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Enjoyed the bowling but checking in after pre payment seemed to take ages as had to queue as people were having to pay for various different activities & only one person serving. The bowling lane we... Se mer
Företaget har svarat
We booked it for our son & a few of his friends, he said they had a great time & there was lots to do, they tried laser tag, bowling & then the arcade, when I had any questions staff were really helpf... Se mer
Företaget har svarat
Well run venue Staff very friendly food nice The kids really enjoyed it they can’t wait to return
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Företagsinformation
Skrivet av företaget
Tenpin Coventry is easy reach from Coventry city centre, Kenilworth, Rugby and across the West Midlands. With modern bowling lanes and lane lighting, we’re a great spot for families, groups and student nights in one of the Midlands’ biggest cities. And it’s not just bowling. We’ve got laser tag in our 4D arena, karaoke rooms, escape rooms for the problem-solvers and a full arcade. Hungry? Our kitchen serves burgers, loaded fries and pizzas, with a fully licensed bar pouring cocktails and pints while Sky Sports and TNT play live. Family days out, birthday parties, student nights, work socials, cheap weekday bowling deals — fun for kids big and small. Bowling in Coventry, sorted.
Kontaktuppgifter
Crosspoint Business Park, Olivier Way, Coventry, CV2 2SH, Coventry, Storbritannien
- 0333 034 6100
3,2
Medel
215 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Fab family Tuesday bowling night with a…
Fab family Tuesday bowling night with a fantastic offer!
18 augusti 2026
Svar från Tenpin - Coventry
Hi Maggie, thank you for your 5* review of Tenpin Coventry! It's wonderful to hear about your fabulous Tuesday evening at Tenpin and we look forward to welcoming you back again soon! Best wishes-Leila
Happy kids
Well run venue Staff very friendly food nice The kids really enjoyed it they can’t wait to return
18 augusti 2026
Svar från Tenpin - Coventry
Hi Patricia,
Thank you for your fantastic 5* review at Tenpin Coventry! We are delighted that you've had such a great time whilst on your recent visit to us. We love to hear all about it and look forward to welcoming you back again very soon! Best wishes- Steph
Svar från Tenpin - Coventry
Hi Stuart, thank you for leaving feedback for Tenpin Coventry. We are sorry to hear your visit was not up to our usual high standards and we would like to look into this for you. Please feel free to email us at customer.feedback@tenpin.co.uk with the subject as 'Review - Coventry' along with any other information you'd like to discuss. Once again, we are very sorry to hear this. Best wishes - Kaylee
Worth it for the Tuesday deal but when…
Worth it for the Tuesday deal but when we got to our lane it was covered in drinks and food, the line for drinks took a long time, handful of the machines were broken and only one change and one ticket machine was working meaning there were lines for both. We had fun becuase we made it fun
20 augusti 2026
Svar från Tenpin - Coventry
Hi there, thank you for leaving a review of Tenpin Coventry. We are very sorry to hear that your lane was not ready for you, about the long wait times, and broken arcade machines. We are investigating these problems internally. If you would like to discuss this further, please could you send an email to customer.feedback@tenpin.co.uk with the subject 'Review-Coventry' for somebody to contact you regarding this. Best wishes-Leila
The customer service
The customer service. Even they don't know whether food order is placed or not. Kids had good time with those playing machines etc
20 augusti 2026
Svar från Tenpin - Coventry
Hello, thank you for taking the time to leave a review of Tenpin Coventry! We very much appreciate your feedback regarding the food order process and are sorry to hear about the confusion. Please be assured all of your feedback will be shared with the appropriate team. In the meantime, we are pleased your children enjoyed the arcade area and we really hope to welcome you back again soon! Best wishes - Mel
Bowling feels like a side hustle
Mid week deals pretty good but the staff just don’t really care about anything but selling alcohol and they always bunch people together or let people pay for one person and have 8 on the lane.
29 juli 2026
Svar från Tenpin - Coventry
Hi David, thank you for leaving a rating and review for Tenpin Coventry. It's great to hear that you enjoy our deals! We're sorry for any disappointment caused and will be sure to pass your feedback on for internal review. Best wishes, JK
We started late because the staff had a…
We started late because the staff had a problem with organising.
Then we wanted to buy cider and they said that they have just apple so we agreed to buy and another lady came and said that they don't sell cider now they just sell beer that is more expensive. We didn't want beer so we didn't buy anything.
Horrible experience.
12 augusti 2026
Svar från Tenpin - Coventry
Hi Malwina, thank you for taking the time to leave a review of Tenpin Coventry. We are very sorry to hear about the issues you experienced on your recent visit, including the late starting time of your games and that you were unable to receive the drinks you wanted. We will ensure that this is passed across to the relevant team for future improvements to be made. If you would like to discuss this further, please could you email customer.feedback@tenpin.co.uk with the subject 'Review-Coventry' for somebody to contact you regarding this. Best wishes-Leila
One of their staff was rude and treated us…
The staff were rude and treated us differently to other customers. Absolutely disgusting to see the partiality.
12 augusti 2026
Svar från Tenpin - Coventry
Hi Santhosh, thank you for leaving a 3* review of Tenpin Coventry. We are very sorry to hear that the customer service did not meet your expectations on this occasion and we would like to look into this for you. Please could you send an email to customer.feedback@tenpin.co.uk with the subject 'Review-Coventry' for somebody to investigate and get back to you regarding this. Best wishes-Leila
Family
We came with family for a fun time with kids we had drinks at the table which me and husband sat at staff member came started putting drinks in to a jug as waste without asking, we looked at her and she said are you finished it was to late so we said yes she spilt drinks on table and never came back to clear the mess she came back after I spoke to other staff she said I will bring tissues for you to clean we gave her a look and she cleaned as she was leaving banged her trolley in to my disabled husbandd chair on purpose staff also need to be polite to kids when they win there tickets and not sigh at them
12 augusti 2026
Svar från Tenpin - Coventry
Hi Raj, firstly, thank you for taking the time to leave a review of Tenpin Coventry. We are very sorry to hear that the customer service did not meet your expectations and we would like to look into this for you. Please could you send an email to customer.feedback@tenpin.co.uk with the subject 'Review-Coventry' for somebody to investigate and get back to you regarding this. Best wishes-Leila
Svar från Tenpin - Coventry
Hello Hayley,
Thank you for taking the time to rate Tenpin Coventry 1 star. We are sorry to hear that you needed to change lanes. We hope that the rest of your visit was enjoyable. All the best ~ Laura
Coventry - would not return
Poor customer service - staff were unwelcoming, dismissive, disinterested and verging on incompetent. They actively ignored customers who were waiting to be served and had a terrible attitude.
The whole place was unbearably hot and had an awful smell which resulted in us leaving early and not finishing our second game.
Would not return.
12 augusti 2026
Svar från Tenpin - Coventry
Hello Lucy,
Thank you for taking the time to rate Tenpin Coventry 1 star. We are very sorry to hear about your disappointing experience, particularly regarding the unwelcoming staff and the uncomfortable conditions in our venue. We will ensure your feedback is passed on to the relevant teams for immediate improvements. All the best ~ Laura
Svar från Tenpin - Coventry
Hello Kristina,
Thank you for taking the time to rate Tenpin Coventry 4 stars. We're glad you enjoyed the bowling! We're always working to improve our arcade experience. We hope to welcome you back again soon. All the best ~ Laura
Coventry tenpin
The actual bowling was good, but the staff are Very miserable when serving, it’s honestly like they hate their job. And very slow serving times to sign in and get a drink.
12 augusti 2026
Svar från Tenpin - Coventry
Hello Sam,
Thank you for taking the time to rate Tenpin Coventry 5 stars. We're glad to hear you enjoyed the bowling itself. However, we're truly sorry to learn about your experience with our staff and the slow service times. We understand how frustrating this can be and will be sure to share your comments with our team for improvement. All the best ~ Laura
Good deal but staff were miserable &…
Good deal but staff were miserable & not very helpful or welcoming which was disappointing
6 augusti 2026
Svar från Tenpin - Coventry
Hello Louise,
Thank you for taking the time to rate Tenpin Coventry 3 stars. We are very sorry to hear that our staff were not as welcoming or helpful as they should have been. We will address this with our team to ensure improvements are made. All the best ~ Laura
Nice Experience
Was okay. We had fun bowling. It took a while for the staff to clean up the lane we were assigned but this didn't dampen our fun.
5 augusti 2026
Svar från Tenpin - Coventry
Hi
Thank you for your 4-star review! We're glad to hear you had fun bowling. We apologize for the delay in cleaning your lane and appreciate your understanding. We hope to welcome you back again soon! Best wishes - Clare
Staff friendly and helpful .Good…
Staff friendly and helpful .Good atmosphere.
Grandchildren loved it.
Easy to book online.
4 augusti 2026
Svar från Tenpin - Coventry
Hi Christine, thank you so much for the fabulous 5* review of Tenpin Coventry! We are so pleased you had a great time with your grandchildren and found our booking process easy and we can't wait to see you again soon! Best wishes - Mel
The staff are very friendly and helpful…
The staff are very friendly and helpful and the place is clean 👌 kids love it
6 augusti 2026
Svar från Tenpin - Coventry
Hello, Thank you for taking your time to leave us a great 5* review. We are so pleased to hear that you found our staff great throughout your visit to our Tenpin at Coventry. We will pass your lovely comments onto our team. Best Wishes - Kimberley
Staff always brilliant with the children
Staff were really helpful and friendly, place was clean and spotless.
6 augusti 2026
Svar från Tenpin - Coventry
Hi Alexis, thank you for the 5* rating of Tenpin Coventry. We are so pleased to hear that you found our team helpful and friendly, and our venue clean and spotless. We look forward to welcoming you back again soon!
Take care,
Kirsty
Great for big party of 18
Fitted 18 of us in as a family at time we wanted. Everyone enjoyed the session, though the noise level was unnecessarily high from all the games
6 augusti 2026
Svar från Tenpin - Coventry
Hi Ian, thank you for the 4* rating of Tenpin Coventry. We're so glad to hear your family had a great time and we were able to accommodate such a large group! We appreciate your feedback regarding the noise levels and we will ensure this is passed on to the relevant team.
Take care,
Kirsty
Svar från Tenpin - Coventry
Hi Penny, thank you for the lovely 5* rating of Tenpin Coventry. We're pleased you had a good time and that the team were brilliant! Hope to see you again soon!
Take care,
Kirsty
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